Japanese Auto Sales

I bought a used Infiniti SUV from Japanese Auto Sales, and unlike the other reviewer I did a little homework before I bought the vehicle. I reviewed the CarFax, shopped around, and became familiar with the model by doing a little online research. The salesperson (Jake) was great to deal with: not a phoney at all, unlike the creepy salesman at the Infiniti dealer who name-dropped "Tim" in conversation (you know, Dahle...as if I should be impressed that his name was on the building!) The truck I bought was not perfect, but it's in great shape for its age and drove better than the other four I test-drove, including the one I almost bought at the Infiniti dealer. I made fixing several defects a condition of my purchase, and when the vehicle was delivered all three issues were taken care of. Even their finance person was personable and easy to deal with. I didn't shop this dealer looking for a car; they happened to have an advertised deal on a really nice vehicle that drew me in. However, they were so low-pressure and easy to deal with that I would definitely deal with them again, and would recommend them to anyone.

I purchased a jeep from this dealership a while back, and they advertised that everything was in working order. I failed to check the Air Conditioning, and when it came to summer, I found that the A/C did NOT work. I contacted them, and they indicated that they were not responsible, and that the vehicle was "as-is", but that they would cover half of the repair cost. I had it repaired, and they refused to pay, indicating that they would only cover the cost if the work was done at their in-house shop. How was I to trust that they would actually do a proper job if they were the ones who messed the A/C up in the first place? DO NOT DO BUSINESS WITH THEM! THEY WILL TAKE YOUR MONEY AND LEAVE YOU "IN THE COLD" IF YOU CALL THEM ON A PROBLEM WITH THEIR SALES.

These guys offered to sell my Car on Consignment at no cost. I think they just wanted a car for one of their salesman to drive around. The consignment period was 30 days, at the end of the 30 days my car had not sold. When I picked it up it had cups full of soda in each of the cup holders, sticky soda dripped all over the shift console, and candy wrappers on the floor in the front and back seats. They also managed to rack up over 400 miles on it, that's 100 miles per week it was there. Not impressed, actually kind of ticked off about the whole experience!