Reviews
Write a reviewPrimetime Auto is the whole package.
First off, purchasing a new or used car for the most part has its up and downs. Do they have what you want, are you going to work with a salesperson who takes your needs into consideration, are you going to get a deal. These are some of the questions people ask themselves before shopping. I can say that Jon and the group at Primetime Auto answer all those questions. They exceeded all of our expectations. The customer service at Primetime is exceptional. They realize that the customer comes first and that customer service is a dying art. I left there without a drop of buyers remorse and was completely satisfied with the buying process. Thank you Primetime, thank you Jon and Zach. We are loyal customers por vida.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service and Quality
Primetime Auto made shopping for a car simple and easy. John does and excellent job of connecting with his clients and understanding their needs. He made this process very easy for me and was there to answer any questions I had. Primetime Auto made sure to go the extra mile to make sure I was satisfied. I am very happy and excited with my 2017 Nissan Altima from this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer
John always goes the extra mile to get you a great deal. You feel happy and very satisfied before leaving. Thanks to him n his staff for making me feel special.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The only place I will buy a vehicle.
This is my 2 vehicle from Primetime Auto! As a family we purchase all of our vehicles exclusively from John. Every experience even better than the last. Their customer service is second to none!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chrysler 300
When Mr. Aguirre says he is going to do something and make it happen he makes it happen I will definitely be coming back for another vehicle soon. Thank you guys so much for the awesome help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of new car
I have to be honest I have never enjoyed the car buying process, in fact, it's been a little to stressful for my liking, However I have just experienced , not only a stress free but actually a very enjoyable experience from Primetime Auto, John went above and beyond our expectations , found us exactly what we were looking for, and got us taken care of and on the road in our new Lincoln navigator. I will definitely be using Primetime Auto for all our future car purchases. Thanks again John and the entire staff .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service
John Aguirre and his entire staff go above and beyond to make your buying experience a positive one. I had no intentions of walking out with a vehicle that day but they were so helpful in getting the best deal for us. Thanks John! Sending you everyone I know who is looking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above and beyond!
John and Eddie at Primetime Auto are absolutely the best! I have never in my life known a car dealer to search for a better deal AFTER we signed the paperwork on a vehicle -- and yet that's exactly what John Aguirre and Eddie did for my husband and I. They both drove to our house to sign new and better financing -- twice!! And now my husband is driving his dream truck for a great deal...something I thought was years down the road for us. We are so very grateful. Primetime Auto has two customers for life. Thanks, guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always a great experience!
Thank you John and everyone at Prime Time Auto for helping us get my dream car!!! We had a great experience 2 years ago when my husband purchased his truck here so we didn't think twice about where to go when we were ready to purchase myself a vehicle! They have a Great staff who make the buying process run smooth and nonstressful! I would recommend Prime Time Auto to anyone in the market for a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I will be a customer for life!
After 6 years of not wanting to buy a new car, a car from PrimeTime Auto popped up on my Facebook. I inquired about the car and Eddie Bowling responded. He worked around my busy schedule and was happy to help. He and John worked with me via fax and email to make sure I wasn't wasting my time. I told them my expectations and they called me in when they had the deal that would work for me. I went over on my lunch break thinking they were going to hit me with higher rates, terms and payments than what I requested...due to past experiences. When I got there not only did they have lunch for me but they also had a deal that was MUCH better than what I requested! John also helped me get a much better insurance policy at a better rate. I have always avoided car lots (like most people) because they always waste my time and never give you the best deal on the first go round but with Primetime, it was different! The all around experience was pleasant, we sat down had lunch, laughed joked signed paperwork and I walked out feeling confident and happy with my purchase! These guys were never car salesmen, they were advisors....So thanks Eddie, John, Dee and Brandon for making my car buying experience a pleasant one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase