Porsche Beachwood

BUYER BEWARE! As a Colonel in the United States Military I value Honesty, Integrity, and Commitment. I choose to due business with Beachwood and Kyle... R. in good faith and based on the stores reviews and supposed expertise with out of state deliveries. Unfortunately, Dealing with Beachwood Porshe when there was a problem demonstrated none of those values. Bottom line upfront. When it came time to deliver my $90,000 Porshe Panamera to my home in CA as promised it didn’t happen until 4 days after my promise date. That was important and an upfront discussion because I was not going to be home to receive the car after that because I was going to be on military duty over the next several week out of state. I kept being reassured by Kyle daily, who without remorse lied to me on multiple occasions that it had been picked up by the transport company and was enroute. When the car didn’t show up and Kyle was conveniently off, I called the Sales Manager, Stephen D. to complain and vent my frustration about not receiving my car and I was leaving the next day for military duty. He basically was useless and said in so many words, we have your money so not much you can do and tried to place the blame on the shipper who they worked with for many years and actually picked up the car 2 days after I was told by Kyle it had left the store. Needless to say when you spend the money you spend on a Porshe you expect exceptional service, commitment to your word, and integrity in your business dealings. Hopefully this will be of value to others considering the purchase of a vehicle from this business and especially from out of state! Beachwood Porshe great way to take care of your Veterans who serve and protect even those of you less deserving! Mr. Mason Disabled Vet

I have to say this was the best car buying experience I have had in some time or ever. My salesman Mike Manikas, was top notch from the beginning. We purchased... our car from out of state and he took care of every little detail. Being a female buyer, I found this very refreshing to be treated as one. The company as a whole had made this purchase incredibly hassle free. Thank you Porsche Beachwood for your outstanding customer service.

I admit I was skeptical at first. I had never bought a car without first driving it and touching it all over. Rick Balas took away my anxiety and proved... what a great experience purchasing a certified Porsche from your home office can be. Thank you Rick! Once paperwork was completed, delivery from Ohio to CT occurred within a few days! And the car looked better in person than on line. One word, however about the car. The cup holders are awful. I picked up my coffee today in my usual travel mug, a bit taller than some but basic otherwise, when rounding a curve at normal speed, the hot coffee spilled all over me and the front seat of my new car. I understand there is a special holder that came with the cars when new, I wish I had one. Thanks Beachwood for a really good purchase experience!

Negotiated for about a day on a Black C6 GS Corvette. Offered price within KBB Dealer ranges and was told the deal was greenlighted with the only remaining... item to be approved being shipping (whether the dealer would cover it or paid myself). I was sent a purchase agreement from the dealership which I signed and also gave them my credit card authorizing them to charge $2,500 as a deposit. I then get a message from the sales rep that their management will not honor the price on the purchase agreement and the best they can do is ~$2,000 higher than the deal/price that was agreed upon. Instead of honoring the price, they insisted they would lose money on the car selling to me at the initial price (which I presume is not truthful considering trade in value on that car is less than what I was offering). I advised the sales rep I was walking away from the car if they did not honor the price on the purchase agreement they sent me. Rather than management reaching out to correct the situation, they had the sales rep email me apologizing and chalking it up to being new and not understanding the process. Just an all around terrible way to do business. You don't send out a purchase order to sign and take a CC for a deposit only to come back and change the purchase price. And before management comes back and tries to reach out, you can rectify the situation by selling me the car at the agreed upon initial price and shipping it to me.

The replaced bulb was not verified when car delivered after service. I had to return once I turn on the lights and the alarm went off. Was a long morning.

Thus far I have purchased over five cars from Porsche of Beachwood because of their low stress, high touch, approach. What continues to differentiate... this dealership from others is there automobile/Porsche IQ, listening skills, and ability to go “above and beyond” in helping buyers select the right model with the right options (ie - not overload options, but find the right model and configuration that ensures a great ownership experience). I highly recommend this dealership and will continue to give them my business.

Phil and his team are incredible! Made me super comfortable every step of the way. Love the dealership, the people and their attention to detail!

Customer service was top notch. Made me feel comfortable and not pressured. Would highly recommended Porsche of Beachwood. The staff was amazing and the... facility was well maintained. Tons of inventory to choose from.

We have purchased two cars from Porsche Beachwood and our experience couldn't have been better! From sales to service, its an incredible dealership and... we are also appreciative of all they do for the community!

Porsche of Beachwood beat all of their prices as we were looking for a Porsche Cayenne. The team was professional and gave us great one on one service... throughout the whole experience. Highly recommended.