Reviews
Write a reviewThis is NOT a "Normal" Used Car Lot...READ REVIEW!
OK....I've been to MANY Used Car Lots and this "DEALERSHIP" does NOT COME OFF as a "NORMAL" Used Car Lot! The Selection of HIGH END Cars they FEATURE are just NOT FOUND in ANY 'OLE USED CAR LOT Either! Service......We dealt with Brett and I'll tell you this young man really KNOWS his Business and WHAT REAL Customer Service is ALL ABOUT! He will BEND over BACKWARDS to make you HAPPY and will EXPLAIN the car you're looking at in GREAT DETAIL! Value....OK...We were looking at a 2004 Lexus SC 430 Pebble Beach LIMITED Edition (ONLY 400 Produced) Hardtop Convertible! I feel we got a good deal as I CHECKED all over the United States for cars of the SAME DETAIL and for this model at 58,320 miles was one of the BEST DEALS and VALUES I found ANYWHERE!! Honesty......I was told WHAT was going to be done and it was indeed done! When we went to pick up the car I noticed that one of the Windshield Wiper Blades was coming apart at the end. I told him to just change it with another blade from a SC 430 he had on the lot, but INSTEAD he asked..."Do you have an EXTRA 15 minutes"? He then stated he wanted to go buy a Brand New pair and put them on, which he did. You can go to this "DEALERSHIP" with COMPLETE CONFIDENCE and KNOW they WILL find you a car...IN YOUR PRICE RANGE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
VW EOS - Excellent out-of-state transaction!
I purchased this vehicle based on an online ad as a surprise gift for my husband. I called Michael and he did a walk-around and answered all of my questions about the car. While we were lining up delivery, Michael noticed that the front tires were not quite as good as he had represented to me. He ordered new tires and had them put on before he would allow delivery. Everything about this transaction was PERFECT!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
Working with Brett made the process one of the most enjoyable experiences I've had. He made sure everything was acceptable and to top it off, the price was right. Nice job guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service.
Great Dealership. They worked with me on everything, exchanging a few aftermarket parts with stock ones. Couldn't say more about them. Financing rate was 1/2 that of other dealerships I've visited over the past couple of days. Would absolutely recommend for your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A truly exceptional experience!
By far the best car buying experience I've ever had. Brett is incredibly knowledgeable, especially about the specific vehicles in inventory. He knew right away which car would fit my exact needs, and then Tom went above and beyond to make it happen. I so appreciated the personal service and the ease of the whole transaction. An extremely positive experience! I'm in love with my 2011 BMW 128i, and highly recommend you check out Autohaus of Fort Myers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Best Car Buying Experience Ever
Tom and the rest of the team at Auto Haus of Fort Myers provided me with a hassle and haggle free car buying experience. From start to finish their customer service was excellent. Tom took the time to find out and locate exactly what I wanted and in my specified price range and with Brett's knowledge and assistance I left with a full understanding of the car's features and maintenance specifications. I'm loving my 2008 Mercedes E350 and will happily recommend Auto Haus of Fort Myers to anyone looking to purchase a quality pre-owned vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Personal, professional with no pressure experience
We found this dealership on line. Contacted them and the experience in buying this car was the best in the business! Exceptional service! Would recommend Auto haus to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent car buying experience
Excellent dealer. They did every thing very efficiently. The price was also right
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very competent dealership.
I bought a 2010 Lexus in Dec 2014. I waited a month to write this review because I wanted to be confident on what I had to say. As background, I had been looking for a few weeks and specifically wanted a Lexus. AutoHaus had one listed that was in my price range. The buying experience was painless, the staff was well informed. I had a few after purchase questions which they quickly and accurately answered. I was intending to go to a few other dealers who had a Lexus for sale but AutoHaus pulled up these cars on the Internet and all of them in my price range had been in accidents. Not easy to tell the severity of the accident but I did not want a car with an accident history. In conclusion, I may have paid a few more bucks than necessary but I am very happy with the car and its quality. I would recommend checking these guys out for any used car purchase you are considering.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great place to buy a car
no hassle easy going very nice cars on the lot love the Audi A6 i bought
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase