Skip to main content

Lexus of New Orleans

(1,025 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,025 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of New Orleans from DealerRater.

Want to share your experience with this dealership?

Write a review

Used Car search

Salesman, Nat Kolniak, spent a couple of hours in our search for a pre-owned RX, as well as allowing us to compare SUVs to sedans. He never seemed to be in a hurry to get us to made a decision on a particular vehicle. He was extremely helpful in answering any questions we had about any vehicle we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Nate was able to provide excellent customer service during your visit with us. Customer service is our top priority. We will be sure share your kind words with him. Enjoy your new Lexus!

MY GRANDMOTHERS ADVICE

?When you don?t have a lot, always buy the best you can afford so that you don?t have to keep repurchasing the same thing over and over.? The better the quality, the better the life of the item you buy'', so said my grandmother. I have learned over the years that she was so right and equally important to the purchase is the warranty/service?. Whether it be a stove, tractor, or car. I have been blessed to have purchased and driven some great cars during the last 40 years. BMW, Mercedes, Toyota Land Cruisers, and Lexus LX. During a recent purchase, there was a hiccup. Coming forward immediately, without any hesitation, was the owner, Mr. LeBlanc, Brian and my car salesman Gladys Pineda. Gladys was that a person that gathered the troops together and with her impeccable attention to detail , with a complicated issue ,resolved the problem. I cannot recommend Gladys and this dealership enough. She has assisted me in past and again now to purchase a vehicle. Mrs Pineda is one of the nicest, most professional and knowledgeable people you could inter react with. Visit Lexus, ask for Gladys, drive these incredible vehicles and you will leave satisfied , having dealt with knowledgeable and professional people that offer a superior product

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad to hear that Gladys and our entire team provided you with great service and were able to help you get exactly what you were looking for. Customer service is our top priority. Enjoy your new vehicle, James, and we look forward to working with you for years to come.

Thanks Nate

This is my second purchase from Lexus of New Orleans. Each visit exceeded my expectations. My Sales Associate, Nate Kolniak and Finance Manager, Melanie Smith , took great care of me and provided exceptional customer service. Thanks for everything Nate and Melanie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your visit was a positive one! Thank you for the great feedback.

Mrs. Satonya Bolton

This was my second purchase from Lexus of New Orleans. Each visit exceeded my expectations. My Sales Associate, Nate Kolniak, took great care of me and provided exceptional customer service. Thanks for everything, Nate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Satonya - we're glad to hear we have a satisfied customer! We'll be sure that Nate hears the great feedback.

Purchased a new Lexus from David Drory . Great exp

David Drory was great . Very patience . We had unusual circumstances which he helped us navigate through. Very informative individual. David came highly recommended and now I know why. Very happy with our new vehicle. Go see David if you are going to buy a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

C & D - thanks for the great feedback! We're happy to hear that David provided you with a 5 star visit. Thanks for choosing Lexus of New Orleans!

Love Lexus of New Orleans

Special thanks goes out Dominique and Stephen for another great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Special thanks to you Ray for choosing Lexus of New Orleans again. We appreciate your business!

Lexus Of New Orleans

I purchased a 2014 Lexus ES 350 from Dominique Duplessis. He was very knowledgeable and helpful!! He made my car buying experience GREAT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad to hear you had a great car buying experience with us, Camille! Thanks for the five stars.

Best Car Buying Experience

We had an awesome car buying experience at Lexus of New Orleans with Jonatan. I would highly recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great feedback, Luis!

Lexus of New Orleans 2017 LX 570

I love my new 2017 LX 570!!! Thank you Dominique for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad you love your new 2017 LX 570, Richard! Thanks for taking the time to leave us some feedback.

BEST CAR SHOPPING EXPERIENCE!

I purchased my very first car at Lexus with Jonatan Rodriguez. He made the experience very pleasant and stress free. He went out of his way to work with what I asked and always acted in a professional manner. I would highly recommend him to anyone that wants to avoid the hassle & stress of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the great feedback, Kristina! Thank you for choosing Lexus of New Orleans.