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In and out with car detailed and financials completed. Out saleswomen, Renee was the best ! Very unstressed experience !!! In short, a very good experience.
Thank you, Richard, for your kind words about Renee! We are very happy to hear that we were able to provide you with an enjoyable car buying experienc...e!
Great customer service text you when you wait for your car when you pull up greeting you less than five seconds keep up the good work
Thank you, Sandra, for your kind words! We thank you for your business and look forward to your next visit!
I met with Stephen Mays to buy a new Highlander. He was accommodating and friendly and did what he could to move the process forward in a short time.
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Wonderful interaction with all employees, great prices and Honest discussion with sales and finance. Would recommend this dealership to anyone looking... for a new or used vehicle.
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Bohn Toyota did an excellent job today on my car. I will be back and recommend other people to come here as well. Great work
Thank you Jade for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your busine...ss with us again!
Joe was efficient and had great recommendations, excellent service and fast turnaround. Will use Bohn Toyota in the future for all my family purchases.... Thanks so much
Thank you for your kind words for our staff, we appreciate it!
You all at Bohn Toyota made this an easy experience. Thanks for making it convenient for people to get this recall done. Thanks to the whole crew!!
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!
I called and made an appointment with the service guy who answered. I was quoted a price for service and a time. When I arrive a lady signed me in and... I told her that I gave my information over the phone and had discussed the discount coupon. She disregarded everything and wrote it up charging me much more. I did not have the energy nor time to stand my ground. It was definitely unfair. She should have honored the quote. I don’t know if she earned more because I was forced to pay more. Pretty bad business practice.
Thank you for your feedback about your service experience, because that should not have happened. I need to use your case as a learning opportunity, s...o we can fix the issue in the future. Could you please contact me so I can learn more? Raul Ramos Jr. General Manager
My 2018 CHR has had issues since 2nd year I bought it. Customer service is even worse. Not to mention the vehicle for being a 2018 is not near the technology... every other 2018 vehicle has.
Thank you for your feedback about your customer service and issues with your vehicle because that should not have happened. I need to use your case as... a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Raul Ramos Jr. General Manager raulramos@group1auto.com
Fast service, short wait. Met covid requirements in waiting with 6' between chairs. Service provider was very polite. The technician kept my Carr clean... and turned promptly