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Reliable Motors Des Moines

(120 reviews)
Visit Reliable Motors Des Moines
Sales hours: 9:30am to 6:00pm
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Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(515) 381-6346 (515) 381-6346

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Incredible.

Incredible service, incredibly good deals, incredible company. I HIGHLY recommend getting your vehicle through Reliable Motors. Will be purchasing here again and referring friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer!

Nathan was extremely helpful with the process of purchasing a car. No pressure to buy and available to answer questions. I love that they have a mechanic on site provide any future needs. Big difference in customer service from a smaller dealer verse the larger chain lots.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

A little over a year ago I purchased my car at Reliable Motors. It was the best purchase and they went above and beyond my expectations. I’ve been coming to Reliable Motors since then for all my oil changes and repairs. My Husband and I made a second purchase and are super excited about it. Bobby is the best and I trust him. I highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RyanA

Great to deal with and will definitely be back! Fast friendly service and couldn’t ask for a better experience. Stands behind their autos and repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Great place to buy from. Bobby went above and beyond to get me approved. I will definitely be going back to purchase more vehicles from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice selection of all kinds of vehicles

Bobby and crew are top notch!! I’d purchase my used vehicle here 10 out of 10 times Easy to work with and very trustworthy They stand behind their vehicles and are more than happy to help if any questions/issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This was the best car buying experience I've ever had!

The process was easy. It was fast and efficient. They were awesome and easy to work with. I recommend them for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Review

Really liked dealing with everyone at Reliable Motors. A couple of things that maybe wasn’t that big of a deal. Was I had to wait a week on the title for the car I bought. And when they did the service on my car, it was a half a quart over full. Other than that LOVE THE CAR! And I believe they want to treat you as good as they can.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ben, Thank you for purchasing your 2014 Volkswagen Passat from Reliable Motors. We are humbled that you gave us the opportunity to earn your business, we never take any of our customers for granted. As to your response to the time it took to receive your title. The usual process could take up to 21 days. To receive your title in just a week, is a very good time frame. As to the over fill of the oil, we had discussed that with you and explained what had caused the issue. We thought you were going to stop by and we were going to remedy this for you. We want you to know that we are always here for all of our customers long after the sale. So please don't hesitate to give us a call for anything else you may need. Thanks again for your business!!! Bobby & Jessie

Great dealership Great service

I have purchased many vehicles from dealers and I’ve never had an experience this good. I originally went down with a friend to pick up his truck. I found this truck and was interested I wasn’t quite sure about it but with the no pressure sales and being up front about any problems had me sold. They gave me a car fax that reassured what they told me about the truck. They are good about working with you if you have any problems with the vehicle. I will definitely go there first for my next vehicle I buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Joseph, we greatly appreciate the kind words we want you to know that we never take any of our customers for granted, we are so humbled that you decided to purchase your vehicle from us. Never forget we will be here for you long after the sale, call us if you need anything. Thanks again Bobby Mauro & Jessie Millard

Outstanding Experience!!

I could not be any happier with our experience! Everyone involved in the car buying process was absolutely wonderful from start to finish. Bobby, Jesse, and team made sure I fully understood all aspects of the transaction and made the whole process enjoyable. The quality and price of their inventory cannot be beat and they went above and beyond from start to finish. I highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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