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Reliable Motors Des Moines

(120 reviews)
Visit Reliable Motors Des Moines
Sales hours: 9:30am to 6:00pm
View all hours
Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(515) 381-6346 (515) 381-6346

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Family Business in Des Moines

Very kind and helpful people who work here, always find time to fit me in and always answer any questions to my full understanding. Would reccomend 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Shelly for your business. We greatly appreciate you giving us that opportunity. We will always make time for you and help you with all the maintenance on your vehicle.

Great service

Reliable Motors is a great company to buy a vehicle from. The customer service is beyond satisfactory. Any time I needed my car looked at Reliable motors was able to help me out or refer me to someone who can. I recommend Reliable Motor to anyone looking for great service and a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bobby it was a pleasure meeting you and working with you to get your next vehicle. Thank you so much for the great review. We will always be here to help!! Josh Wilson

Great Cars, Great Service

I was having trouble with an old ford sedan decided it was time for a new car. I shopped for a vehicle that was both affordable and well-maintained, and a Reliable Motors Nissan caught my attention. the very same day I drove to the dealer and test drove the Nissan. I loved the vehicle so I decided on it. The transaction process was easy and efficient, Matt was courteous and professional. I drove home the car that same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ryan, Just wanted to say thank you for your business. It was an absolute pleasure meeting and working with you on your vehicle purchase. If there is anything else we can do to help you in the future please do not hesitate to contact us. Thanks again, Bobby & Matt

By Jennifer Cooper

I have purchased 3 going on 4 vehicles from Bobby and Matt at reliable motors. Mind you I am not the easiest person to satisfy when it comes to finding a new vehicle. Bobby has gone to extremes and down right out of his way to make sure I am a satisfied customer. Not only when purchasing a vehicle but helping to maintain and repair as needed with regular wear and tear of the vehicle. If you are looking for a reliable used vehicle and have not yet stopped to see them I would highly recommend that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer. We can't thank you enough for your continued loyalty and the opportunity to keep on earning your business. We pride ourselves on going to any length to make sure you were completely happy with your purchase. Look forward to seeing you next time. Thanks again, Bobby & Matt

Reliable Motors in DesMoines hands down the Best!!

Reliable Motors what can I say other than enjoyed the service enjoyed the friendliness awnserd all my questions and I bought a car!!! They are worth the stop Bobby and Matt are great people and I will definitely go back again thank u Guys appreciate everything u did for me!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ryan, We wanted to thank you for your business. I hope you're enjoying your pre-owned Xterra. Don't forget we are here to help you with anything you may need. Thanks again, Bobby & Matt

Exceptional customer service

I was treated with respect from the beginning of the process all the way until I received the keys to my car I was very pleased with the service I received from Reliable Motors the salesman were very polite courteous and personable they made everything easy and respectful

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tim, Just wanted to say thank you for the opportunity to earn your business. I hope your enjoying your BMW X5. Don't forget we're always here for you after the sale. Thanks again, Bobby & Matt

In Awe

Bobby and Matt make a great father-son team and have made the buying and repair process a breeze. I've had two minor issues with my impala after purchasing in mid-July but Matt put my mind to rest each time. Reliable graciously swallowed costs and thoroughly explained to me what went wrong and how they fixed it. Service was rapid and efficient. Never have I done business with such genial and honest gentlemen who not only put the needs of their clients above their own, but who are such a joy to interact with. I will not do business with any other car dealership in the Des Moines area; these guys have my full backing. I love the whole team and appreciate their extraordinary customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kylie, we loved helping you as much as you love your new car! It was a pleasure meeting and working with you! If you need anything just give us a shout or drop by, you're always welcome here!

Great experience, would recommend to anyone

I checked out a few used car places before deciding to come to Reliable Motors. They by far had the most reasonable prices. Bobby was the one to sell us our car and I can not say enough good things about him. He is genuinely trying to help people out by selling them reliable vehicles, not scam you like some other used car places. He was dealing with my Grandmother and toddler, and was very patient with us. He let us test drive a lot of cars, before we settled on a 2005 Pontiac grand prix. He set us up with a reasonable monthly payment as well as helped us sign up for insurance. Our car had a battery issue and we brought it in the next day and they fixed it for free even though the car was sold as is. would reccoment this to my friends/family, thank you Bobby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shelby & Nick, Thank you so much for a great review! We hope you are loving your new 2005 Pontiac Grand Prix! If there is anything else we can do for you, let us know. We love helping our customers!

Reliable Motors Has Been Good to Me

I had a great experience with Reliable Motors. They worked with my credit and got my payments down to where I could afford them, giving a safe car for me and my daughter to drive in. They have been very helpful whenever I have a question. They prompt with returning phone calls. And always friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jollene, it was such a pleasure to meet you and your daughter! We are hoping you love the car and wish you all the best! Thank you so much for your business!

Great service

I am so glad we found Reliable Motors! Bobby, Matt & their whole staff, are the nicest people you could meet. They went above and beyond, to find what we wanted, and the price was great! They will definitely be our go to car dealer, and I will recommend them to everyone !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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