Stellar Auto

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 2, 2019

    Well it was and experience i flow in from Florida to see the vehicle.The vehicle was as i expected good condition and the price was very reasonable

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 13, 2018

    i purchased my dodge caravan 2011 used car, it is good and i like it till now. i hope it will continue in good condition. this was good

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 8, 2017

    These guys were very open to answer any questions about the car I purchased. They were also accessible and were able to wait for me after business hours... on a holiday weekend to show me the car. I appreciate their flexibility and the great customer service they provided me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    July 2, 2018

    I received excellent and prompt email response to all questions, including being sent a copy of the Carfax I was interested in. The day before visiting... the lot I called and was told the car was still there and to recall before coming over the following day. I did not call but showed up the next day. The lot is small and dusty and is overcrowded with cars. The car I wanted to look at was buried in the deepest far right corner of the lot. A test drive would have required about 10 tens cars to be moved to access it. However the car was unlocked with the keys inside so I was able to start the car and inspect it. The car was dusty on the outside which was expected, but the inside was as well with sand in the carpets and a plastic bottle behind the passenger seat. With the car in inventory for the last three months I would have expected it to be clean inside. Since the Carfax report had indicated the car had been involved in a rear end collision, I inspected the car for obvious signs of damage or repair. The drivers door frame was suspect due to chipped paint and missing tire pressure decal. A closer look revealed a deformed lower body frame rail at the base of the door and using a magnet I could not get it to stick on either side of this area, more than likely due to body filler. This indicated to me the impact must have been severe enough to cause structural damage, and as much as I loved the car, it was prudent to pass on pursuing a purchase. No telling what else was damaged , deformed, or improperly repaired. I do not fault the dealer, as they purchased at auction, but this is why you read a carfax report and know what to look for when purchasing a car that has been in an accident. Had I not found external signs, the next step would have been to look at the car from underneath, looking for any deformations in the structure. The dealer had told me they had no problem with me taking the car to a mechanic for an inspection. In my case, I needed no further inspection. I have no reason to believe this dealer had knowledge of this damage or was trying to conceal it. You just have to know what to look for.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 12, 2017

    Let me just start by saying I have never in my life dealt with a car company that just do not handle things properly I purchased a vehicle and was offered... a warranty I paid the initial payment to start the warranty I believe their was a 30/60 day waiting period which I waited once I realized I had not received any paper work or info on the warranty I contacted Stellar Auto and was told they would look into it after a few days no update so I called several times and continued to be told they were contacting their agent no one ever called me back I contacted the warranty company and was told they had no record of a warranty for my vehicle I was later sent a notice from the warranty company that they never received the initial payment or paper work to start the process again I contacted Stellar Auto and just decided to go with my own warranty thru another company and requested a refund it’s been about 3 weeks since I requested a refund and I still have yet to receive my refund and I was told once they got their money from the bank I would receive a second key for the vehicle never received that either I would never buy a vehicle from stellar auto nor do I recommend anyone do business with this company what happen to taking care your customers

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    8 people out of 10 found this review helpful. Did you?
  • 1.0 out of 5
    July 19, 2017

    Was checking 2012 BMW 5 Series GT, called dealer asking for CarFax, dealer provided NMVTIS report instead that shows clean car history. Using VIN to check... CarFax found car being involved in accident and was towed at the time. Dealer need to be transparent with car history instead of misleading buyers!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 15 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2017

    I wish this website existed 10 years ago -- this website is hands-down the easiest and most painless way to look for and buy a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 17, 2017

    I'm a busy mom ... wife .. bussiness owner ...talk about painless and convenience!!! I literally walked in to test drive a car I seen on cars.com . They... were busy so I test drove it by myself ... ( it's not a race thing like the other review suggested) they are really trustworthy no hassle kind of dealer. I left because I was only there to test drive it... I had the gentlemen email me purchase order. He did , no problem. Got my financing in order , actually ended up going with one of their banks (better interest rate) emailed all documents needed prior to me coming back. Like I said I'm busy so time is in essence. I came back to sign loan docs and paperwork... whole process took 20 min if that. Everything was ready! I was in traffic longer then the whole process took from start to finish! Love our new car , it's perfect for our family! Oh ... price was marked under KBB private party . !! I drove that car off the lot with equity in it .... best deal I could find .. low mileage!!! I highly recommend this dealer!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2017

    I purchased my car sight unseen since it was a much better deal than anything I could find locally. They transaction was handled over the phone and by... mail and turned out to be easier than I thought. Shipping took only 2 days and the car was just as described.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    December 5, 2016

    Nice layout. No pressure didn't feel like vulcher prey" lol" well informed able vehicles, good experience

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
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