Sundance Buick GMC

To begin, if I could give this place 0 stars, I would. I really should have listened to my dad since he has walked out of 3 different deals with them.... The salesmen at both the Sundance in St. Johns and Grand Ledge are not very good at their jobs nor have any couth. I have been searching for a car for a while now, at this dealership and the one in GL, and today I dealt with a salesman Mr. Mike Gonzales. The car I was supposed to look at wasn't even on the lot, never arrived like he said it would so I never got to view it. I was offered many other cars that were subpar, even for a college student on a budget price range. At the end of the night, and a long one of being patronized, I had decided I didn't want drive the car he brought to me because it would not start. We thanked him and went to leave when Mr. Gonzales, a grown man, threw a temper tantrum, and proceeded to call me, also a grown adult, a child. Well, congrats, Mike, this child knows how to use the internet. Sundance will never, ever again get my business or time.

Called someone I know that is a salesman for Sundance. Asked for a specific vehicle and he found it. That is the only good thing that came out of my experience.... A month in to having this vehicle it broke down. Fuel injection seal blew. This is a car that they replaced the engine but put the old injectors into the new engine. Ironic? They did repair that at no cost. A year later the same thing happened after 15000 miles. To the tune of $1500. Had a higher up I know look into the vehicle. Canadian vehicle with low mileage that they bought for cheap and sell high. Probably had a blown engine when they bought it. Why else would it be replaced? No warranty or gm certified! Shows the confidence they have in their mechanics. $20000 car shouldn't be breaking down 2x in a year. Especially, after the engine has been replaced.

I leased a new Buick LaCrosse with Dave Kern as my salesman! It was a wonderful experience during the buying process! I also have to say - I was in an... auto accident about 2 months after I brought my new car home and Dave made sure to help take care of me! He helped with getting my car to the auto body as well as any questions / concerns that I had! I would highly recommend Sundance and Dave! Thank you for the all around care!!

nope ... I will never try and buy there again. Communication with follow up never happened. P{oor SERVIVE.

I was looking for a specific vehicle and Tony did not have it in stock a couple other dealers told me the would call me if they ever got one in. Tony searched... the country and bought me my vehicle from over 1000 miles away and had me exactly what I wanted. I could not believe he would do that he could do that and how fast he made it happen!

I have a very unique credit situation it is definantly not the best and my previous vehicle broke down. I could not be with out a car because I would lose... my job. I had no way to the dealer and Tony sent a car to my house for me to test drive and drive up. I have never had any other dealer do anything like that for me. Thank you for the wonderful service.

Thank you Tony for taking your time and finding me exactly what I want instead of trying to just talk me into something else like the other dealers did!

I live about 3 hours away from the dealer Tony told me to come in and guaranteed me the best deal and told me he would fill my tank and buy our dinner... just for coming in. Needless to say we went in got our gas dinner and the best deal possible Thanks again Tony!

I had been having horrible luck and mistreated at a few dealers and then a friend of mine referred me to Tony. I don't have the best of credit and was... a bit unsure. I called him and set an appointment and I am glad I did! the treatment I received and service was top of the line! If you need a car seriously go see Tony in St. Johns.

I was impressed by the friendliness and knowledge of both the sales and service staff. Within minutes of my inquiry I received a description of the car... I ended up purchasing. I was shopping the car from a different dealer and still waiting for their response from 12/22 (I'm glad I didn't hold my breath) I took my other car in for service and they were able to explain what needed to be completed. They ordered the parts and it was done when they said it would be. From service to sales I recommend shopping Sundance. They found a customer for life with me.