Tony's Auto World

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
57 lifetime reviews.

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  • 1.0 out of 5
    December 12, 2019

    I found a car that my daughter loved. I explained to them that I need a good running car as she was going to school out of state and I wanted her in a... safe ride. when it was test drove I noticed that that check engine light and the brake light was on. told them I would purchase the car but I wanted it fixed so both lights were off. I received a call the next day telling me the repairs were made, I came in the day after and after I signed all the papers and handed over the check I was then told that the check engine light was still on and it would be cheaper for me to fix it. The car was in great shape for a 2004 my daughter loves it, but now we have to pay more money to get it to pass echeck. I feel cheated If it wasnt for the fact my daughter loves the car I would try to give it back.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle, I apologize for your less than excellent experience. At Tony's we strive to be the best in customer service. Unfortunately this was an ine...xpensive cash vehicle that was a trade in. We informed you during delivery about the engine light and that it was an O2 sensor and that we would even cover labor for you if you paid for the part. I wish there was something that could be done to make you satisfied with your purchase. Jennifer Beljan Finance Director Tony's Auto World

  • 1.0 out of 5
    October 4, 2019

    Worst place to buy a car; Jennifer and Rick the 2 sales persons they suck. Real bad service. Waiting hours for approval and they don't care of the customer

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carlos, I apologize that our service was not up to par and I want you to know that is not how we do business here at Tony's Auto World. We were worki...ng diligently with the bank on your application and if you would like to contact me directly I will be more that happy to review with you. We want our customers to be happy and I would like the opportunity to redeem ourselves with you. 216-433-1800

  • May 15, 2014

    All the staff at Tonys are consumer oriented and very professional. The pictures on their website were 100% actually representive of the car I was interested... to buy.The condition of the car was just like Kyle, my salesman said it was, which was excellent condition. I was particularly impressed the knowledge he had of the Azera . Tonys inventory consisted of all well kept cars and priced at very competitiveprices. In fact after numerous hours on line this car had the BEST PRICE on the web.Mike was very cordial Kyle answered all my questions. I drove 100 miles to pick up this car and " it was sure worth it"The finance dept. was extremely efficient . And because of our previous phone conversations I was in and out the door with my new ride in just over an hour! Thanks Tonys Richie G.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Richard! Enjoy the Azera.

  • 1.0 out of 5
    May 23, 2018

    Dealership refuses to assist with multiple issues on a vehicle purchased two weeks ago. Took the vehicle to a ford dealership to find that the air filter... had been bypassed causing multiple issues.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    I was in the market for a "new" used car for myself. I came across Tony's Auto World online. I gave them a visit and I was no disappointed. They made buying... a car so easy and convenient. The sales representative did everything he could to get me the best price! I was mot disappointed. The car I purchased was well worth it; very clean and well maintenanced. Highly recommend them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 29, 2017

    Salesperson was friendly, buying process was quick and painless. Car seems in top condition!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 29, 2017

    BreAnna was amazing. Only reason we came here was because she called on our inquiry. We would recommend her to friends and family

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 30, 2016

    Very helpful and very efficient. Real family atmosphere.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2016

    I would just like to comment that in the situation that I was in my credit wasn't all up to par I didn't have much going on but a good job these people... were very courteous to me treated me very well offered me the car I was looking for to begin with gave me a great extended warranty made sure that everything was up to par on the car had to come back next day for some minor issues were taken care of on the spot no out-of-pocket I recommend these people to anybody I've had my car a little over 60 days and I feel I've never made a better decision and buying a car thanks Tony's Auto world

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2016

    This was one the easiest car buying experiences we've ever had. The staff was incredibly helpful throughout the whole process. One of the most impressive... things, was how ALL the images of the vehicles online were a valid representation of the vehicles in person. My salesman "Dave" was also incredibly down to earth, and easy to work with. Tony's is an all around "No Pressure" environment, something that shows their level of integrity as Sales Professionals. Stop in and see what they have available. You won't regret it!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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