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Future Ford Lincoln of Roseville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,487 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Regular Maintenance

Already quick and fast service. Offered to wash my car after long road trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Matthew, thanks for the great star-rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

Last minute repair

We took our 2016 for explorer in turns out it was a computer chip. They fixed it that day without an appointment we were lucky because we had to leave the next day on vacation! Thank Ford. We love you and will continue to purchase ford cars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ford Fiesta service repair.

A job well done! Car in excellent running conditions. I'm coming back for another repair service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arlene, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience with Jeff Heath

Jeff Heath was amazing! He made me feel comfortable even though my transmission had a big problem. He answered every single question I had in a way that I could understand and I would definitely recommend Jeff and future Ford of Roseville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Melissa, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!

Very satisfied!

I am impressed by everyone I have dealt with from sales, financing, and service. They have all been polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Future Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Good service

You guys have been good for both my 2014 and my2016 f150. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenneth, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Service

Service was done on time. Came in with balky air conditioning, they found the issue,replaced part and now it works.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Owner

I love The Valet service car came back clean and running perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

New car

The team clearly went out of their way to make it the most enjoyable car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Iris, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

sweeet_kristi@yahoo.com

Always friendly and helpful. Never makes me feel like I have to have something done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback. At Future Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!