Paul Hiltbrand, Ltd.

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 21, 2017

    Paul was completely honest about the truck we were looking to buy. We started the buying process but the required repairs started to add up and Paul gave... us the opportunity to change our mind and cancel the purchase. He has been in the business for may years and is clearly somebody who can be trusted.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2017

    excellent service very friendly car was as advertised

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • April 12, 2015

    Just bought the Mitsubishi Lancer from Paul, and I love it. It runs great and is in great condition. Both him and Heather were very helpful throughout... the process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2013

    They were very responsive even on off hours and Sundays and Hollidays, It was a real pleasure to deal with them even from afar.. Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2012

    I bought a Honda from Paul about a year ago. It's a great car and everyone was great to deal with!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2012

    Had what I was looking for at a good price! Went out of their way to make sure I was happy with the vehicle. Made sure that it was in satisfactory condition.... Staff was very friendly. Hard to find dealers willing to carry vehicles with manual transmissions.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2012

    Paul is a very honest seller, he worked hard to make sure I was happy with the purchase of a Toyota Prius, and wouldn't rest until I was happy. I highly... recommend him. His staff was courteous. He made sure that it was convenient for me to meet him at times when I was available. Thank you, Paul!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 30, 2012

    Definetly do NOT recommend doing business here. I live outside the syracuse area and was attempting to set up a appointment to see a used vehicle here.... On my first attempt to see it I was on my way when the dealership called me back to tell me the vehicle was leaving to be repaired. That was after I talked to the dealer the day before and no one ever mentioned this. When the vehicle finally came back I set up a day with the dealer to look at it. I called before I went out and the dealer said they sold the vehicle. There is absolutely no loyalty to there customers

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate your comments. Unfortunately, in this industry we only hold a vehicle with a deposit. This is due to the high demand for the q...uality vehicles that we have in stock. We make every effort to deliver a positive buying experience. We regretfully missed the opportunity to earn your business, and for that we sincerely apologize. If there is anything I can do for you, please contact me directly at 315-698-1703.

  • 5.0 out of 5
    September 21, 2011

    We recently purchased a car from Paul finding him easy going and knowledgable of the car we were interested in buying. He allowed us to drive the car without... any restrictions and after the sale he delivered on the promised minor repairs to be done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?