Beth and Eric are great to work with. They are very professional and they know their products well. I am a first time customer, but I've already made an... appointment for one of other trucks to be serviced at Neels Auto Works. It is well worth the drive to Ontario from our office in Fairport.
I bought a Chevy Colorado from Neels last July and absolutely love it! It is everything that I was looking for and the staff are friendly and helpful!... I brought the car in last week because I heard a grinding noise. After less than 5 minutes, Eric came out and said he had repaired a broken clip on the muffler and that I didn't owe him anything! I will never go anywhere for the repair of all of our vehicles. It is virtually impossible to find an honest mechanic these days! Thanks!
Not very professional AT ALL to deal with. I couldn't get past them smoking in their dealership.
Bought a Cobalt, Had to call 3 times to reach someone for an appointment! Turned out to be a good car and the price was right.