Top Notch Auto Brokers

Avoid this place. Avoid this place. Avoid this place. Avoid this place.

Requested Carfax information on vehicle displayed for sale. Add stated that it would be provided upon request. Requested it and never received it or a follow-up from the salesman.

***Avoid this place! *** $599 down? Nope, slick marketing as it only applies to the older model, lower priced vehicles. The manager, "Robert" is unprofessional, dishonest, & needs anger management. Our post buying experience has been a nightmare! There are plenty of used dealers along Rand that are more honest, & professional. We had a decent experience initially the day of the sale, Robert, the "Manager" is a typical used car salesman, full of smiles & handshakes, (ok, whatever 'buddy"), & we bought what appears to be a nice used vehicle for a decent price. We had asked for a 2nd key that day, ($75-$100 from Nissan dealer), & was told "no problem" by both a salesaman, Hugo, along with, yes, slick Robert the "Manager". The honeymoon ended that day...... Now 2 months later, it appears that it really is a problem.. Today we stopped in to make a payment, & inquire as to why my wife, & I have sent emails/left vmails, & yet received no communication in 2 months regarding the 2nd key. Messages regarding finance info, but no key. Along with the mysterious $599 "Supplemental insurance" fee, that when I asked the day of the sale, Robert gave some goofy store about how our full coverage might not cover everything? Cmon man, it's full coverage from a good insurance company. Again....Really? I had the "pleasure" of dealing with Robert today, only this time around his attitude was condescending, rude, & unprofessional. Dipping into his bag of tricks, I was told the "key guy" had been sick (really? 2 months??), & that he did not know the schedule of that person. So I asked, how do I get a duplicate as you promised? Unbelievably, "I don't have an answer" I was told, by Robert. What??? Seriously man?? That's not what we were told when we purchased the vehicle. As I inquired about no communication the past 2 months,the failed promise of the key, & basically lying about not receiving emails/vmails, he started to raise his voice and told me leave, and to go to the Nissan dealership. A couple of other things that they were not upfront about during the sale, but you get my point. As professional, college educated, small business owners, we have a complete grasp of the importance of solid customer service. I would never treat a client the way we have been treated, Ever. It's about respect, & the ability to not only promise, but more importantly, follow through, & deliver. It comes down to character, & who you are. What an unprofessional, shady, experience that this has become, they obviously had numerous opportunities to follow through as promised, & yet,it turned it into a complete fiasco. In retrospect, it was our fault for walking through the door. Next time............someone reputable, & honest.

Stay far and very far away from this place I went in there 2 weeks ago buy the BMW 3 series car they had and they want to over charge me for the car that night. Then told me if i come back in the morning they lower the price I went back they told me that they couldn't lower it and that if I want I have good job pay for it at the price they asking. If not thy said i could go Patrick BMW buy the car I asked speak to manager about how rudely the salesman was and the manager Robert comes over tell me i wasted his salesman time ,then turns to salesman tell him call the other guy in to buy the car that was interested in it. Never go to this fake buy here pay here lot that has 3000 cars on the lot charging 6000 like people are dummies.

I recently just bought my first car through Top Notch and I am SO pleased with the service they provided! They helped me every step of the way and I drove out of there feeling confident and happy with what I purchased! I would recommend this place to anyone!

I get my second car in Top Notch, i'm very Happy with my car And the services.

Had Great Experience with Top Notch! very satisfied with their service, the explanation of all finance documents although i have to say i was a pain they where very professional and paitient. they fed us while waiting for car and kept us very entertained!!! =) I give two thumbs up!

I saw a 2007 Chevy Suburban that these guys advertised on Cars.com. I was a little skeptical at first after seeing the one review, but the Suburban looked nice in the pictures and was priced great. I called them for info, and talked to Robert. He was great ! He gave me all the info I requested immediately. I drove to their location to find a very clean and professional operation. My mechanic checked out the suburban and gave it a thumbs up. Great deal ! Great operation ! Great people ! Thanks Robert !