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Ramey Toyota

(1,058 reviews)

Reviews

(1,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Toyota from DealerRater.

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my tundra service experience

Service to my tundra was as usual excellent , communication on what was done was very timely and complete with no issues a really good inspection. an afternoon well spent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding rating about our service department, Larry. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - The Ramey Toyota Team

Great service

I wasn’t there long. Very courteous when coming out to tell me about their finds. The facilities are very clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience, Kathy! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Ramey Toyota Team

Good service

No surprises. Ask for tire rotation and oil change and that what I got. Told 15 to WPS min. Took 1 1/2 hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your great review, Steve. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Ramey Toyota Team

Great service

Everyone is so friendly and nice. They do a great job. Very clean facility. The last 6 vehicles we have bought have come from Ramey Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

To say thank you is not enough, Johnny! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Ramey Toyota again! - The Ramey Toyota Team

Great service

Quick service, friendly staff, and I recommend all repairs be done at that location. They know their stuff and go beyond their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jaclyn! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Ramey Toyota Team

TPMS REPAIR

The TPMS sensors were replaced professionally. The service advisor was friendly and greeted us with a smile. The repair was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Edward! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! - The Ramey Toyota Team

Great Service

Friendly employees, in and out quickly coffee in waiting area, clean service department, was informed of the service for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Connie. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! - The Ramey Toyota Team

Clean facilities

The friendliness of the service advisor and the cleanliness of the facility. Waiting room is comfortable and provides snacks, beverages and other things to help pass the time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Allan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! - The Ramey Toyota Team

Great service dept

Service advisors Lee and Sheila did the best they could during a difficult situation obtaining parts and staffing issues and kept me informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, John. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Ramey Toyota Team

Good Tech!!!!!

Lee Neal was very helpful. James Vaught explained what he did and went out of his way to ask any questions I had. Both guys are 1st class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Randall! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ramey Toyota Team