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Beck Chrysler Dodge Jeep Ram

(702 reviews)
Visit Beck Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (386) 530-4251 (386) 530-4251
Used (386) 530-4602 (386) 530-4602
Service (386) 530-4329 (386) 530-4329

Inventory

See all 121 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2014.
Beck Chrysler Jeep Dodge Ram in Palatka - Jacksonville & Gainesville area New and Used Car Dealers-Beck offers many automotive products and services to our Jacksonville Gainesville Ocala St. Augustine & Palm Coast area customers. From quality new vehicles to used cars we know anyone looking for a vehicle in North Florida will likely find what they want at our car dealership. We carry a comprehensive line of vehicles making us a good choice as your Central Florida Chrysler Jeep Dodge and Ram dealer. Our services include trusted auto repair original auto parts and car loans to help our customers purchase the car of their dreams.
Your Dealer for Life!!

Service center

Phone number (386) 530-4329

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beck Chrysler Dodge Jeep Ram from DealerRater.

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Won’t buy from anywhere else.

Won’t buy from anywhere else. Service is great, quick and thorough. Never have to wait, can always get in especially if it’s and urgent repair

Won’t buy from anywhere else.

Won’t buy from anywhere else. Service is great, quick and thorough. Never have to wait, can always get in especially if it’s and urgent repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate your trust in Beck Chrysler and look forward to continuing to assist you with your vehicle needs long into the future. Have a safe 4th of July!

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Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff. Easy to work with and understand. Made buying my new jeep very easy.

Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff. Easy to work with and understand. Made buying my new jeep very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that our team made your Jeep-buying experience easy and enjoyable. It means a lot to us that you found everyone friendly and knowledgeable. Enjoy your new Jeep, and please don’t hesitate to reach out if you need anything down the road!

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Oil was changed properly and reminder sticker was put on

Oil was changed properly and reminder sticker was put on correctly also wait time was minimal

Oil was changed properly and reminder sticker was put on

Oil was changed properly and reminder sticker was put on correctly also wait time was minimal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review, Kevin! We appreciate your business and will look forward to seeing you next time!

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Nothing but excellent service from the staff at Beck

Nothing but excellent service from the staff at Beck Dodge,they are always Johnnie on the spot with my vehicle

Nothing but excellent service from the staff at Beck

Nothing but excellent service from the staff at Beck Dodge,they are always Johnnie on the spot with my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad to hear that you've consistently received excellent service from our team. Being "Johnny on the spot" for our customers is exactly what we strive for, and we truly appreciate your continued trust in Beck Dodge. We look forward to serving you again soon!

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Good communication.

Good communication. Fast service and fair pricing. Friendly employees. Highly recommended for any future services.

Good communication.

Good communication. Fast service and fair pricing. Friendly employees. Highly recommended for any future services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Shane mcbay doesn’t know nothing about finances even

Shane mcbay doesn’t know nothing about finances even after i told terry not to have them run my credit through multiple lenders it was still done like he was gonna get an approval does this clown understand that multiple inquiries can cause denials smh then acting like he was king tut please get this dumb xxxx outta there or send his dumb xxx to training cause he is a clown

Shane mcbay doesn’t know nothing about finances even

Shane mcbay doesn’t know nothing about finances even after i told terry not to have them run my credit through multiple lenders it was still done like he was gonna get an approval does this clown understand that multiple inquiries can cause denials smh then acting like he was king tut please get this dumb xxxx outta there or send his dumb xxx to training cause he is a clown

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Joshua, Thank you for your feedback. We sincerely apologize for your experience and understand your frustration. Your satisfaction is very important to us, and we’d appreciate the opportunity to speak with you directly to make this right. Please contact us at your convenience. Thank you again for bringing this to our attention.

Dealer response

Josh, I just spoke with our manager. He is going to reach out to you today.

Consumer response

Who is my point of contact?

Consumer response

Still no call and this dumb guy Shane mcbay is so stupid he ran my credit through ally and i already have a auto loan through them for my dodge Durango smh but this guy knows finances what a joke!!!

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Why is it that I just received an oil change and my

Why is it that I just received an oil change and my windshield wiper fluid is empty? It makes me wonder if my car was serviced.

Why is it that I just received an oil change and my

Why is it that I just received an oil change and my windshield wiper fluid is empty? It makes me wonder if my car was serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your concern. We apologize for any confusion or frustration this has caused. During every service, we aim to check and top off all fluids, including windshield washer fluid. Clearly, we fell short here. We’d like to inspect your vehicle again and make this right. Please contact me at (386) 328-0344, ext. 135. Thank you for bringing this to our attention.

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Always really good service and friendly people.

Always really good service and friendly people. My services have been quick but thorough. I recommend their service.

Always really good service and friendly people.

Always really good service and friendly people. My services have been quick but thorough. I recommend their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate your business and your recommendation. See you next time!

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Service was quick the job was performed as requested.

Service was quick the job was performed as requested. We would definitely come back again

Service was quick the job was performed as requested.

Service was quick the job was performed as requested. We would definitely come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Kevin, Thank you for the kind review! We're happy to hear that your service was quick and completed just as requested. We truly appreciate your trust in us and look forward to welcoming you back again in the future!

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Coupon was for oil change, tire rotation and multipoint

Coupon was for oil change, tire rotation and multipoint check - fluids too! Got there at 9 am appointment - left at 11 am. Confusion over oil quantity - I claim less than 7 qts, service rep indicate 7.4 and - got the residual oil (3/4 qt) It was Penzoil Ultra Platinum 0-40, rep indicated it was mobil1 at first. PS, radiator fluid levels were low, air in spare not checked, and rear diff plug not removed to check level. Suggestion was to replace both transfer case and diff fluids @ $700. Didn't do it and will do it for much less on my own after noting the above misses.

Coupon was for oil change, tire rotation and multipoint

Coupon was for oil change, tire rotation and multipoint check - fluids too! Got there at 9 am appointment - left at 11 am. Confusion over oil quantity - I claim less than 7 qts, service rep indicate 7.4 and - got the residual oil (3/4 qt) It was Penzoil Ultra Platinum 0-40, rep indicated it was mobil1 at first. PS, radiator fluid levels were low, air in spare not checked, and rear diff plug not removed to check level. Suggestion was to replace both transfer case and diff fluids @ $700. Didn't do it and will do it for much less on my own after noting the above misses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your detailed feedback. We apologize for the confusion and the oversight during your visit. Your experience does not reflect the level of thoroughness and service we aim to provide. We appreciate you bringing these issues to our attention, and we will be using your comments to address the concerns with our team to prevent similar occurrences in the future.

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