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Rondo Truck & Trailer Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

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Used Vehicles

Looked at vehicle that was listed. Certain criteria was not on the list or offered on vehicle. Did not buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible!!!!

Bought a truck from them in August. The trucks 4 wheel drive has since gone out in it, transmission is bad, the PCM went out on it, had to replace both tie rods within 2 months of buying it. They had to of known all this was bad (besides the computer) when selling this. Them knowing this still would not budge on their price and offered no info into these problems. They almost let me drive away with only 3 lug nuts on one tire, until i said something. I will never buy another vehicle from them again. STAY AWAY!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are sorry to hear of your problems with the vehicle. The four wheel drive and transmission worked fine when you purchased the truck in June of 2012. However, it is a used 16 year old vehicle that sold for $1,750. Unfortunately, that is the unpredictability when buying a used vehicle in this category. It is impossible to know when or where a part could fail, this is especially true for older vehicles with higher mileage. We price the vehicles accordingly to its condition, year, model, options, and miles. Our dealership's philosophy is not to have high pressure salesman trying to get you buy something that isn't going to fit your needs. We encourage all customers to make their own decision as to the condition and future repairs that the vehicle may be need.