Skip to main content

Bud Smail Motorcars, LTD

(484 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2015 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award

Inventory

See all 19 vehicles from this dealership.

Meet our employees

Reviews

(484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bud Smail Motorcars, LTD from DealerRater.

Want to share your experience with this dealership?

Write a review

very fast and friendly, service manager treats you like

very fast and friendly, service manager treats you like family. would recommend this dealership to anyone

very fast and friendly, service manager treats you like

very fast and friendly, service manager treats you like family. would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

Very kind and helpful had no problems had very

Very kind and helpful had no problems had very courteous,, been going there for years love my Mercedes

Very kind and helpful had no problems had very

Very kind and helpful had no problems had very courteous,, been going there for years love my Mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care

Show full review

Very professional.

Very professional. The process was seamless and handled with ease. I highly recommend my salesperson mark pelchen

Very professional.

Very professional. The process was seamless and handled with ease. I highly recommend my salesperson mark pelchen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

Bud Smail was the best dealership I have ever worked

Bud Smail was the best dealership I have ever worked with. From the time we walked in and the time we left was nothing but professionalism and grace from Scott and the rest of the team. Thank you!

Bud Smail was the best dealership I have ever worked

Bud Smail was the best dealership I have ever worked with. From the time we walked in and the time we left was nothing but professionalism and grace from Scott and the rest of the team. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

Excellent service at this dealership including salesman

Excellent service at this dealership including salesman Smails is the best! They keep getting better

Excellent service at this dealership including salesman

Excellent service at this dealership including salesman Smails is the best! They keep getting better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care

Show full review

Extensive maintenance service for GLE 350 took some time

Extensive maintenance service for GLE 350 took some time but was completed as promised. Only glitch was needing to return immediately to have a minor correction performed.

Extensive maintenance service for GLE 350 took some time

Extensive maintenance service for GLE 350 took some time but was completed as promised. Only glitch was needing to return immediately to have a minor correction performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

They are extremely knowledgeable.

They are extremely knowledgeable. They are extremely courteous. It is easy to get an appointment

They are extremely knowledgeable.

They are extremely knowledgeable. They are extremely courteous. It is easy to get an appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

Smail Auto Group earned a five-star rating from my recent

Smail Auto Group earned a five-star rating from my recent purchase! Their online responsiveness was impressive, promptly addressing my initial inquiries. Upon arriving at the dealership, I found the vehicle ready for viewing and a test drive. The trade-in offer for my car was fair, and the entire process moved swiftly and smoothly. Carlos and Calogero were outstandingly professional throughout, from showcasing the vehicle and answering my questions to ensuring a seamless purchase experience. I wholeheartedly recommend Smail Auto Group.

Smail Auto Group earned a five-star rating from my recent

Smail Auto Group earned a five-star rating from my recent purchase! Their online responsiveness was impressive, promptly addressing my initial inquiries. Upon arriving at the dealership, I found the vehicle ready for viewing and a test drive. The trade-in offer for my car was fair, and the entire process moved swiftly and smoothly. Carlos and Calogero were outstandingly professional throughout, from showcasing the vehicle and answering my questions to ensuring a seamless purchase experience. I wholeheartedly recommend Smail Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review

Wonderful people to work with Mike was very helpful

Wonderful people to work with Mike was very helpful I would definitely choose the dealership again for my car’s care

Wonderful people to work with Mike was very helpful

Wonderful people to work with Mike was very helpful I would definitely choose the dealership again for my car’s care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care

Show full review

The staff at the collision center was welcoming and

The staff at the collision center was welcoming and helpful, making my experience very pleasant and stress-free

The staff at the collision center was welcoming and

The staff at the collision center was welcoming and helpful, making my experience very pleasant and stress-free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

Show full review
See all 484 reviews