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Basic Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00am
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 10:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basic Auto Sales from DealerRater.

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My Experience with Basic Auto Sales was great Nick took

My Experience with Basic Auto Sales was great Nick took great care of me very professional. And it was a pleasure meeting the rest of the staff Amanda and Jamie were also very helpful with my vehicle transaction.

My Experience with Basic Auto Sales was great Nick took

My Experience with Basic Auto Sales was great Nick took great care of me very professional. And it was a pleasure meeting the rest of the staff Amanda and Jamie were also very helpful with my vehicle transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was patient and very helpful with my personal

Staff was patient and very helpful with my personal situation. Had answers to my questions, very helpful and supportive, and worked very hard to get me the best deal possible for my budget! Would buy from them again! My salesman, Bobby worked diligently as well as the manager to make it happen for me! 👍👍👍👍💪🏾💪🏾💪🏾💪🏾

Staff was patient and very helpful with my personal

Staff was patient and very helpful with my personal situation. Had answers to my questions, very helpful and supportive, and worked very hard to get me the best deal possible for my budget! Would buy from them again! My salesman, Bobby worked diligently as well as the manager to make it happen for me! 👍👍👍👍💪🏾💪🏾💪🏾💪🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with the Service manager (Justin Herrin) the

I worked with the Service manager (Justin Herrin) the week of 3/14/24. I carried my truck to Basic Auto's Service Center for service at the recommendation of the owner after troubleshooting the issue manually and placing a consult on the vehicle to proof my findings. I am happy to say that the Basic service team's findings mirrored my findings. I gave Justin approval to fix the vehicle based upon their honesty and top wrench skills. All work was performed to exacting standards at a reasonable price. No surprises or frills. You owe it to yourself to give these guys a try if you are seeking honesty and professionalism. Also, see Miss Alicia for all things financial as she too was great t work with. Gary, C.

I worked with the Service manager (Justin Herrin) the

I worked with the Service manager (Justin Herrin) the week of 3/14/24. I carried my truck to Basic Auto's Service Center for service at the recommendation of the owner after troubleshooting the issue manually and placing a consult on the vehicle to proof my findings. I am happy to say that the Basic service team's findings mirrored my findings. I gave Justin approval to fix the vehicle based upon their honesty and top wrench skills. All work was performed to exacting standards at a reasonable price. No surprises or frills. You owe it to yourself to give these guys a try if you are seeking honesty and professionalism. Also, see Miss Alicia for all things financial as she too was great t work with. Gary, C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Get you a good ole car today

Best car buying experience in my whole blessed 24 years of my life!!!!!!!!!! 💯💯😮‍💨💪🏻 Joey is the man and Krystyna holds it the xxxx down!! You gotta be a xxxx fool to not buy a car from them

Get you a good ole car today

Best car buying experience in my whole blessed 24 years of my life!!!!!!!!!! 💯💯😮‍💨💪🏻 Joey is the man and Krystyna holds it the xxxx down!! You gotta be a xxxx fool to not buy a car from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Basic Auto Sales of Ashland & Krystyna ten stars!!

I would truly recommend Basic Auto Sales. I was treated with respect and concern. I reached out and had a few hiccups due to my own circumstances a.d needed to het in a car from a total loss accident. It seemed as nothing was working out. I am so please and grateful for the hard work Krystyna put in to make me happy, comfortable, the numbers fit and everything was ready for me to sign off and I drove off with a great car! Give her the chance to help you. The people at the office were all pleasant but again a huge thank you to Krystyna for solving an issue and making me happy!!

Basic Auto Sales of Ashland & Krystyna ten stars!!

I would truly recommend Basic Auto Sales. I was treated with respect and concern. I reached out and had a few hiccups due to my own circumstances a.d needed to het in a car from a total loss accident. It seemed as nothing was working out. I am so please and grateful for the hard work Krystyna put in to make me happy, comfortable, the numbers fit and everything was ready for me to sign off and I drove off with a great car! Give her the chance to help you. The people at the office were all pleasant but again a huge thank you to Krystyna for solving an issue and making me happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Please check out Basic Auto Sales Ashland on 11371

Outstanding Service TEN STARS! I want to start by stating this bill of sale was an EMERGENCY. It also was an Out of State purchase. It also was an application that was 1st initiated on a Friday afternoon. It was also dealing with not the greatest income nor credit. The amazing service by Timothy Lim and his Manger Joe was above and beyond Outstanding, wonderful AND expedited customer service I have ever encountered. Basic Auto Sales Ashland provided the upmost pleasant process of purchasing a vehicle. Oh and not to mention WE LOVE OUR NEW 2020 Mitsubishi Outlander!!!! Please check out Basic Auto Sales Ashland on 11371 Washington Hwy!!

Please check out Basic Auto Sales Ashland on 11371

Outstanding Service TEN STARS! I want to start by stating this bill of sale was an EMERGENCY. It also was an Out of State purchase. It also was an application that was 1st initiated on a Friday afternoon. It was also dealing with not the greatest income nor credit. The amazing service by Timothy Lim and his Manger Joe was above and beyond Outstanding, wonderful AND expedited customer service I have ever encountered. Basic Auto Sales Ashland provided the upmost pleasant process of purchasing a vehicle. Oh and not to mention WE LOVE OUR NEW 2020 Mitsubishi Outlander!!!! Please check out Basic Auto Sales Ashland on 11371 Washington Hwy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Service / Ashland Office

What a pleasant experience while purchasing a vehicle, nothing was off the table to make this sale and to please us as customers. Edward was excellent as a salesman, could not have received better service from management, sales, and all associates at this location.

Outstanding Service / Ashland Office

What a pleasant experience while purchasing a vehicle, nothing was off the table to make this sale and to please us as customers. Edward was excellent as a salesman, could not have received better service from management, sales, and all associates at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

So I was in search of a highly desired vehicle that moves quickly off of lots. I found one at Basic Auto Sales on a Sunday evening on the internet. Knowing that I need to move fast I text the chat knowing that they were closed and much to my surprise I got a response much later that evening. Next day I was able to get pre approved online in order to speed the process up since I was traveling over an hour away after work hours. After arriving they had the vehicle ready for a test drive and I didn't feel rushed even though we were near closing time. Never did I feel pressured to buy the vehicle either. The whole process from start to finish involving Brad, Paul and Michael went smoothly and professionally. I would recommend this dealership to my peers. Oh and I LOVE my vehicle I purchased as well.

Excellent experience

So I was in search of a highly desired vehicle that moves quickly off of lots. I found one at Basic Auto Sales on a Sunday evening on the internet. Knowing that I need to move fast I text the chat knowing that they were closed and much to my surprise I got a response much later that evening. Next day I was able to get pre approved online in order to speed the process up since I was traveling over an hour away after work hours. After arriving they had the vehicle ready for a test drive and I didn't feel rushed even though we were near closing time. Never did I feel pressured to buy the vehicle either. The whole process from start to finish involving Brad, Paul and Michael went smoothly and professionally. I would recommend this dealership to my peers. Oh and I LOVE my vehicle I purchased as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service,great price and great rates !

I have bought several vehicles from Basic over the years ,they are never undersold and always best value ,I remained amazed they are so consistence year in and year out,awesome !

great service,great price and great rates !

I have bought several vehicles from Basic over the years ,they are never undersold and always best value ,I remained amazed they are so consistence year in and year out,awesome !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shop here first!

Got a great used truck at a fair price. They took care of every step in house and explained all my options thoroughly. I am very happy with the service so far.

Shop here first!

Got a great used truck at a fair price. They took care of every step in house and explained all my options thoroughly. I am very happy with the service so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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