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What a pleasant experience while purchasing a vehicle, nothing was off the table to make this sale and to please us as customers. Edward was excellent... as a salesman, could not have received better service from management, sales, and all associates at this location.
So I was in search of a highly desired vehicle that moves quickly off of lots. I found one at Basic Auto Sales on a Sunday evening on the internet. Knowing... that I need to move fast I text the chat knowing that they were closed and much to my surprise I got a response much later that evening. Next day I was able to get pre approved online in order to speed the process up since I was traveling over an hour away after work hours. After arriving they had the vehicle ready for a test drive and I didn't feel rushed even though we were near closing time. Never did I feel pressured to buy the vehicle either. The whole process from start to finish involving Brad, Paul and Michael went smoothly and professionally. I would recommend this dealership to my peers. Oh and I LOVE my vehicle I purchased as well.
Brately was very helpful he took care of everything and was very understanding. General manager was bit strict and doesn't listen to anything extra you... say. Not really impressed by general manager but salesman are very nice.
I have bought several vehicles from Basic over the years ,they are never undersold and always best value ,I remained amazed they are so consistence year... in and year out,awesome !
Got a great used truck at a fair price. They took care of every step in house and explained all my options thoroughly. I am very happy with the service... so far.
Purchased a 2010 F150 on April 10, 2020. Door lock on drivers door would not lock. Service dept. put new door lock actuater in on May 12, 2020. Keys... will lock but NOT unlock door. Think GOD for key fobs. HAD OTHER ISSUES AS WELL. WORST service dept. and dealer ive EVER delt with WILL NOT return for service or purchase.
I had the best car buying experience I have ever had! I was shopping for a new "used" car and Basic had a Hybrid Fusion listed. I live 80 miles away but... I was in the area for work and stopped to look. The salesman Stan was very helpful and let me drive and examine the car without any pressure. I was still not sure if a Hybrid was for me, so...The sales Manager Kevin told me to take home for a day or two and make a decision, he said if I wasn't for me, no commitment! How could I refuse that offer? I drove it home 80 miles, the next day I decided I wanted it. I called Kevin and let him know, he gave me an excellent offer for my trade and he advised he would have everything ready for me to finalize the paperwork. I returned to the dealer and everything was ready and done! I was there about 35 mins to complete the transaction. It was no fuss and no surprises! A great deal too!
Definitely would refer to a friend great process and they got the figures right where I needed them to be very affordable and they have a great inventory.
I got a great deal at Basic Auto Sales! I was treated fairly and drove off with a great car! This was the last lot in a long line for the day. It was by... far the best! Jake Mullican and Kevin Hues were top notch!
They went over and above to get us a car within our budget and offered several different options to choose from. No pressure at all.