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Ocean Honda of Port Richey

(810 reviews)

Reviews

(810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Will not deal with this place again !

Will not deal with this place again ! I am a disabled Veteran who has to travel to St.Pete every day ,60 miles round trip.After driving a 2023 HRV for about 2 weeks,I found it was too low to the road and had a lot of road noise.So I already traded in my 2019 Chevy Colorado and $1000.00 down. When I went back to try and exchange the HRV for something higher off the road ,they said it was too early in the deal to trade off but if I came up with more money ,they could work something out. So feeling like they were trying to squeeze me I was forced to keep a car that I really did not want ! And don't ever Thank a Veteran like myself for my Service because your Thanks is very shallow when you try to take advantage of a Veteran.Its guys like me that served Our Country that gives You the freedom to rip people off.

Will not deal with this place again !

Will not deal with this place again ! I am a disabled Veteran who has to travel to St.Pete every day ,60 miles round trip.After driving a 2023 HRV for about 2 weeks,I found it was too low to the road and had a lot of road noise.So I already traded in my 2019 Chevy Colorado and $1000.00 down. When I went back to try and exchange the HRV for something higher off the road ,they said it was too early in the deal to trade off but if I came up with more money ,they could work something out. So feeling like they were trying to squeeze me I was forced to keep a car that I really did not want ! And don't ever Thank a Veteran like myself for my Service because your Thanks is very shallow when you try to take advantage of a Veteran.Its guys like me that served Our Country that gives You the freedom to rip people off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good Morning, We sincerely apologize for any mishap or the way you currently feel toward your experience. Here at Honda of Port Richey we do not represent our dealership in a nature such as that. Please reach out to the dealership and ask for me and see if there is anything I can do to make this right. Alexander Morris General Sales Leader

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Mirranda went above and beyond to get my car repaired,

Mirranda went above and beyond to get my car repaired, and deal with a querky warranty company. Her efforts are greatly appreciated.

Mirranda went above and beyond to get my car repaired,

Mirranda went above and beyond to get my car repaired, and deal with a querky warranty company. Her efforts are greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Works well for me.

Works well for me. Great service too. Sales went as expected but; they came back with better offer on trade in. Appreciated. I don't see the salesman listed below but he was very attentive, answered all questions.

Works well for me.

Works well for me. Great service too. Sales went as expected but; they came back with better offer on trade in. Appreciated. I don't see the salesman listed below but he was very attentive, answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Our service visits and service advisor, Brandon Rutman

Our service visits and service advisor, Brandon Rutman always exceed our expectations. His professionalism, honesty and genuine care make a lasting impression. We truly value his straightforward recommendations and the trust he build each visit. Brandon is the reason we continue to use Ocean Honda for our service needs.

Our service visits and service advisor, Brandon Rutman

Our service visits and service advisor, Brandon Rutman always exceed our expectations. His professionalism, honesty and genuine care make a lasting impression. We truly value his straightforward recommendations and the trust he build each visit. Brandon is the reason we continue to use Ocean Honda for our service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Brandon always does a great job.

Brandon always does a great job. He makes sure everything gets taken care of. I always bring my car here for service and am always happy with the service.

Brandon always does a great job.

Brandon always does a great job. He makes sure everything gets taken care of. I always bring my car here for service and am always happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always Very Clean.

Always Very Clean. Bright atmosphere with festive balloons. Nice sense of continuity with there being a lot of the same Salespeople year after year... it shows they are happy to stay and it's a good and successful business. My last 4-5 cars are from Ocean Honda

Always Very Clean.

Always Very Clean. Bright atmosphere with festive balloons. Nice sense of continuity with there being a lot of the same Salespeople year after year... it shows they are happy to stay and it's a good and successful business. My last 4-5 cars are from Ocean Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Miranda was extremely helpful.

Miranda was extremely helpful. The staff is great and the lounge area is just superb. I only had to wait for an hour for my car

Miranda was extremely helpful.

Miranda was extremely helpful. The staff is great and the lounge area is just superb. I only had to wait for an hour for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very satisfied with the service provided.

Very satisfied with the service provided. The service representative was most accommodating and made sure my service was completed in a timely manner.

Very satisfied with the service provided.

Very satisfied with the service provided. The service representative was most accommodating and made sure my service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service was quick and on time, and he explained

The service was quick and on time, and he explained everything. I was able to leave on time

The service was quick and on time, and he explained

The service was quick and on time, and he explained everything. I was able to leave on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent customer service, professional and

Excellent customer service, professional and knowledgeable, he is the best vendor at Honda ocean this is my seven car I bought at ocean honda

Excellent customer service, professional and

Excellent customer service, professional and knowledgeable, he is the best vendor at Honda ocean this is my seven car I bought at ocean honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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