Ocean Honda

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
162 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • January 25, 2018

    I like staying with a company to build relationships with and Ocean Honda is one of those companies. They exceed my expectations every time and my last... 3 cars have been from there. I will continue to use this dealer as they have earned my trust. Thanks again for delivering results that are amazing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback!

  • 5.0 out of 5
    August 4, 2020

    I have to say my purchase at Ocean Honda, and specifically with salesperson, Johnny Hicks, was an absolute pleasure. No xxxxxxxx, and excellent, above... and beyond, customer service. If you are in the market for a new or used Honda, visit Ocean Honda of New Port Richey!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 20, 2018

    Tito was awesome and thorough throughout my whole service experience. he made sure to get me taken care of within reasonable time. Went above and beyond... to help me!!port. richey floods

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Tito!

  • 1.0 out of 5
    June 22, 2020

    Ocean Honda is A High Way Robbery We Have Had Really Bad Experiences with Honda On Our First Car that supposed to be a Used certified car by Honda once... we got home we did a personal inspection on the car and noticed that the brakes weren’t even changed out! Had to take the car back to get that issue taken care of. It’s just a night mare doing any deal with Ocean Honda due to they sold our 2016 Honda Pilot car supposedly “With new breaks” ... that they never installed and charged for. After 6 months later our Vehicle started giving issues with brake system we took the car in a few times to get that issues situated and all they did was reset the computer on it and told me it should be fixed but the issue kept showing. So me and my wife decided to give them another try and get our self a New 2020 Honda Pilot Touring and it has been our biggest regret ever! Do to the reason being that our vehicle in less then 30 days is giving us issues already and the car had to be turn in to Services to have them check our issue out do to Crackle and popping noises coming out from the speaker. They got back we us and told us they ran a diagnostic on all of the wiring and it gave them no errors! But then they decided to call Honda Engineers to ask them what should they do next! So now they have their Ocean Honda “ engineer and specialist Disassembling a Brand new 2020 Honda Pilot.!!! Which now my wife is so irritated about this situation because a brand new car shouldn’t be worked on less then a month and half. We still haven’t even made the first payment on it! Now she feels unsafe about this vehicle. Now for the most part they took advantage from us they didn’t even offer us a Maintenance plan included with our sale, which each and every car we got has had it! PLEASE !!!!!! Just do Your Self a Favor and Stay Far Away from OCEAN HONDA and Always check Your options

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2020

    This was my 2nd lease with Ocean Honda. I never felt pressured. Both Carlos Whitlock and Carlos Gonzales made me feel comfortable with my decision and... the price. I left, feeling like I made a good deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 12, 2020

    I wish I could give less then one star- From the top General Manager John Monteleone to the Service Manager Travis Farinella this place STINKS. I would... HIGHLY recommend anyone reading this review to AVOID Ocean Honda like the plague. The managers are nothing less then vindictive, nasty and completely un-customer service friendly employees. In 48 years of life I have never been treated so poorly then I have at the hands of these two men. If you are considering doing business with Ocean Honda RUN.... RUN.. AWAY from them... There are other Honda dealerships in the area that would treat you properly and be happy to have your business. You have been WARNED.....

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2020

    Ocean Honda of Port Richey is a trustworthy dealership to buy a car. Between my wife and I, we have purchased 4 cars from this dealership. Before Ocean... Honda, I never quite felt like I was getting a deal or completely happy when purchasing a car. Ocean Honda is top notch and starts with the general manager, John Monteleone. He is a very down to earth man who is willing to discuss anything Honda or anything else for that matter. I always feel very comfortable walking into this dealership whether it is for service with Tammy Garrison or Sales with Carlos Whitlock. Long time customer tip: Go on Saturdays. You can get your car serviced and they grill food for their customers. Nice little perk you don’t see every day. Ocean Honda has a customer for life!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 14, 2019

    Internet sales sucks, the worst experience i ever had I was going make business on buying a car @ the dealership. Sales rep Andrew gave a fake call back... ph#. He never called me back . I called dealership they transferred again to himtold me he was going call back , I’m still waiting...internet sales manager needs to improve customer service .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So sorry to read this, Ag1111.

  • 5.0 out of 5
    June 29, 2019

    From Sales to the General Manager, great dealership. Fast no hassle purchase. Great service department. Took care of all my needs. Very personal. Will... shop here again. Thanks to all at Ocean Honda..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Ron!

  • 5.0 out of 5
    March 29, 2019

    The service department is outstanding in quality of work, timeliness,and a feeling of trust in what they do for you. What more can I say. Tammy and Travis... are the best

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Johnny!

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