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Summit Place Kia East

(1,963 reviews)
Visit Summit Place Kia East
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (586) 630-5925 (586) 630-5925
Used (586) 630-5923 (586) 630-5923
Service (586) 630-5633 (586) 630-5633

Reviews

(1,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Place Kia East from DealerRater.

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Hunter was very knowledgeable and polite.

Hunter was very knowledgeable and polite. Answered all questions and concerns I had. Maintained a professional attitude the whole time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you were very satisfied with our services. Thank you for working with Summit Place Kia East and giving us the opportunity to help. Have a great day.

Thank you for your assistance and patience.

Thank you for your assistance and patience. I also picked up my glasses. Thank u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your comments. We appreciate your trust at Summit Place Kia East and value you as a customer.

Consumer response

Thanks for all your hard work.

Thank you Eddie for assisting me with yet a brand new

Thank you Eddie for assisting me with yet a brand new car.! 2021 Forte in 2020 to 2023 Sportage..Entering the new year once again with a brand new car and more space for my kids.! Thank you once again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our team says "Thank you!" for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with Summit Place Kia East. Have a great day!

I enjoyed the customer service, the process was clear and

I enjoyed the customer service, the process was clear and quick and I am enjoying my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your feedback and are glad that Summit Place Kia East was able to help with your vehicle search. We look forward to working with you again. Take care.

Good service, took time to explain lease and all features

Good service, took time to explain lease and all features of Kia forte. Very friendly honest and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind comments about our staff here at Summit Place Kia East. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

Hunter is professional and friendly.

Hunter is professional and friendly. This is the second time I used him as a salesman. Outstanding job as always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you were very satisfied with our services. Thank you for working with Summit Place Kia East and giving us the opportunity to help. Have a great day.

We weren't sure which Kia we wanted, but Eddie M.

We weren't sure which Kia we wanted, but Eddie M. Was patient and helped us find our dream car! Thanks Eddie & Kia Summit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that the Summit Place Kia East team was able to help you get the car you love! Thank you for your kind comments and have a wonderful day.

Skylar was extremely helpful and knowledgeable.

Skylar was extremely helpful and knowledgeable. Been coming here for years and will continue to deal with you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words. It's reviews like this that make us at Summit Place Kia East excited to come into work every day!

Very clean and welcoming.

Very clean and welcoming. Everyone is very helpful and kind. I always get what I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you appreciate all our team has to offer. From all of us at Summit Place Kia East, thank you, and enjoy the rest of your day!

After going to many Kia dealerships in the area when i

After going to many Kia dealerships in the area when i was shopping around. No one was as helpful as Leann Edalski. She was very efficient and helpful in the process since this was my first time getting a car from a dealership. She was very thorough and answered all of my question even if i texted her. She worked hard to get me the price i wanted and out the door and even worked with my time schedule when it came time to go and get the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your gracious review. Our team at Summit Place Kia East always strives for the highest standards, and we are delighted we made your experience a positive one. Until next time, take care.