Reviews
I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you.
I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Love the workmanship and the way l was able to see the work done in a reasonable time frame
Love the workmanship and the way l was able to see the work done in a reasonable time frame
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was pleased to walk you through each step of your Honda Accord’s service and to complete it promptly. Knowing you appreciated our workmanship and prompt completion means a lot to our service team.
I am grateful for the assistance and expertise that Kristina Adams provided during the purchasing process. She was prompt with email correspondence. I especially appreciated the fact that she heard my preferences and exceeded expectations.
I am grateful for the assistance and expertise that Kristina Adams provided during the purchasing process. She was prompt with email correspondence. I especially appreciated the fact that she heard my preferences and exceeded expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team enjoyed guiding you through the purchase of your new Honda CR-V Hybrid. Hearing that Kristina’s prompt email responses and attention to your preferences exceeded your expectations means a lot to us.
Great sales person, Aaron, but his sales mgr was unwilling to negotiate off of MSRP
Great sales person, Aaron, but his sales mgr was unwilling to negotiate off of MSRP
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, June, for choosing Scott Clark Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I had my Ridgeline serviced at Scott Clark Honda and my experience was great as usual.
I had my Ridgeline serviced at Scott Clark Honda and my experience was great as usual.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Honda Ridgeline is in good hands with our service department. Logan and our team appreciate your continued trust and five-star rating.
I would like to thank the good people over at Scott Clark Honda for an exceptional job well done. My car buying experience with Ronald Digsby was nothing but exceptional. He is knowledgeable, listened to my needs, and was patient with me through my car buying process. I would like to recommend all of you to go see Ronald Digsby at Scott Clark Honda.
I would like to thank the good people over at Scott Clark Honda for an exceptional job well done. My car buying experience with Ronald Digsby was nothing but exceptional. He is knowledgeable, listened to my needs, and was patient with me through my car buying process. I would like to recommend all of you to go see Ronald Digsby at Scott Clark Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s rewarding to learn that Ronald’s expertise and patience made purchasing your new Honda CR-V such a great experience. Your recommendation to others means a lot to our team.
The service was immediate. As soon as I brought my car in, the advisor greeted me. After about thirty minutes, he showed me the diagnostic and recommendations in order to keep my car running in good shape . I appreciate the advisor prompt service, most importantly the advisor was courteous.
The service was immediate. As soon as I brought my car in, the advisor greeted me. After about thirty minutes, he showed me the diagnostic and recommendations in order to keep my car running in good shape . I appreciate the advisor prompt service, most importantly the advisor was courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowing that Paul could greet you promptly and walk you through the diagnostic recommendations is rewarding. Your kind words about the quick turnaround and polite attention mean a lot to our service team. We look forward to keeping your Honda Odyssey running smoothly.
People are friendly. Prices very competitive. Excellent service and willing to help. I recommend it 💯.
People are friendly. Prices very competitive. Excellent service and willing to help. I recommend it 💯.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about our friendly staff, fair pricing, and willingness to help mean a lot to our team. We appreciate your recommendation and are here for any future service needs on your CR-V.
They always come through for me and make sure my time there is short and sweet!!!
They always come through for me and make sure my time there is short and sweet!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad we can always make your INFINITI QX60 purchase quick and enjoyable. Hearing that our efficient process keeps your visits brief and pleasant means a lot to our team.
Bought a very low mileage vehicle one week ago. It's been sitting in my driveway the entire time as my son will get his license in the near future. Just this morning, found the sun visor was broken. Asked Scott Clark to make it right but they flat out refused saying it passed their inspection. Very poor response to a reasonable request made within a reasonable timeframe after purchase.
Bought a very low mileage vehicle one week ago. It's been sitting in my driveway the entire time as my son will get his license in the near future. Just this morning, found the sun visor was broken. Asked Scott Clark to make it right but they flat out refused saying it passed their inspection. Very poor response to a reasonable request made within a reasonable timeframe after purchase.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.