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2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maserati of San Diego from DealerRater.

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Needed to take care of on old recall on my Granturismo

Needed to take care of on old recall on my Granturismo recall. Very polite and prompt service. Thanks a ton to Nick Dwyer for helping make it easy! I’d come back in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review! We are delighted that Nick could provide you with the quality service that you so much deserve. We hope that you continue to choose us for all of your future automotive needs!

Neema Mahrazi was amazing in his service and

Neema Mahrazi was amazing in his service and communication. Made getting my Maserati service super easy and seamless! Would definitely recommend him to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so glad that Neema could provide you with top-notch service. Your satisfaction means so much to us and thank you for the positive feedback!

Impression on Maserati of San Diego dealership

I just purchased a new Maserati Grecale Modena from Maserati of San Diego. My overall experience with the dealership was very positive. In particular my interactions with Dennis Viloria and Kyle Sri were very pleasant and the whole process of purchasing the vehicle was very smooth. Dennis showed us the various options in great detail and addressed our questions very knowledgeable. Kyle handled the financial aspects of the transaction very smoothly. I can definitely recommend this dealership to anyone interested in purchasing a Maserati.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving this 5-star rating and recommendation! We greatly appreciate the opportunity to work with you, and proud that Dennis and Kyle took great care of you. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

Servicing of my Maserati Quattroporte.

Outstanding service experiences. Neema is my Service Advisor. A true professional and great communicator. Beautiful, clean dealership. They treat your Ferrari or Maserati as they should be -outstanding Neema truly cares about his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your positive review, Randy! We are happy to hear that Neema could provide you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future. Take care!

I have had the best experience dealing with Neema Mahzari

I have had the best experience dealing with Neema Mahzari in the Service Department. I was very pleased with how I was treated and how well they took care of my Maserati. I highly recommend them for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us! Offering top-quality service is so important to us, and we are glad that Neema and the team provided you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service.

Great service and professionalism overall from the team

Great service and professionalism overall from the team as well as with service manager, Nick Dwyer. Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are honored to have your business with us, and we are pleased that Nick provided you with the quality service you so much deserve! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again. Take care!

Service at Maserati, San Diego

From the moment I contacted Maserati at San diego to inquire about servicing my vehicle, the experience was nothing short of outstanding. Here are a few specific aspects that stood out: Quality of Work: The work done on my car was impeccable. It's evident that the technicians are skilled and dedicated to their craft. My vehicle now feels like it's brand new, and I couldn't be happier with the results. Timeliness: I appreciate that my car was serviced within the promised timeframe. Their punctuality is a testament to their commitment to customer satisfaction. Customer Service: The team's exceptional customer service was evident at every interaction. Many thanks especially to Nick Dwyer! It's clear that you take great pride in what you do, and it has not gone unnoticed. The way Nick answered my questions and provided updates along the way was top-notch. Transparency: I was impressed by the transparency in pricing and the detailed explanations provided regarding the necessary repairs. It's refreshing to work with a service provider that values honesty and integrity. Clean and Comfortable Facilities: The waiting area and facilities are clean, comfortable, and luxurious, making my experience while waiting for my car very pleasant. Going the Extra Mile: It was clear that Nick and his team went the extra mile to ensure my complete satisfaction. Whether it was a gesture of kindness or the cleaning of my vehicle, these details did not go unnoticed. Maserati at San Diego stands out as an example of excellence in the industry. I will not hesitate to recommend your services to friends and family in the future, and I will certainly be returning for all of my future car servicing needs. Once again, thank you so much Nick and team for your exceptional service and kindness! Best, Laura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for leaving this wonderful 5-star review and recommendation, Laura! We are pleased to know Nick's assistance could be of great value to you on your recent process. We’ll continue working hard to make every interaction with us exceptional and memorable. Looking forward to your next visit!

The experience purchasing our new Grecale was amazing.

The experience purchasing our new Grecale was amazing. Sasha helped us through the entire process and was very helpful! She even came in on a weekend beyond business hours and opened the dealership just to help us. I have never had this level of personalized support when purchasing a car. Our 11 year old son even had a good time! If you have ever purchased a car with a child, you know how much of a nightmare this can be! lol. That wasn't the case this time. Sasha made the process easy and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Allison, We greatly appreciate the opportunity to work with you, and we are glad that Sasha provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you for the positive feedback. Wishing you the safest of travels and congratulations on your new vehicle- on behalf of the entire team!

Sasha Cesarman was so helpful and kind!

The experience purchasing our new Grecale was amazing. Sasha helped us through the entire process and was very helpful! She even came in on a weekend beyond business hours and opened the dealership just to help us. I have never had this level of personalized support when purchasing a car. Our 11 year old son even had a good time! If you have ever purchased a car with a child, you know how much of a nightmare this can be! lol. That wasn't the case this time. Sasha made the process easy and fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Allison, We greatly appreciate the opportunity to work with you, and we are glad that Sasha provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you for the positive feedback. Wishing you the safest of travels and congratulations on your new vehicle- on behalf of the entire team!

Nick Dwyer never fails to take care of me.

Nick Dwyer never fails to take care of me. From a friendly “hello” when he greets me to an accurate estimate and delivery time. I can always count on him. I will continue to go to Nick because of the excellent service her provides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are overjoyed that Nick could provide you with quality and efficient service throughout your visit. It is an honor to hear of your kind words. We look forward to serving your automotive needs in the future!