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New Line Motors, Inc

(117 reviews)
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Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–5:00pm
Wednesday 10:00am–5:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–5:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(216) 502-4497 (216) 502-4497

Inventory

See all 48 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2015.
Welcome to New Line Motors Inc
Your Chesterland dealer.Our clients have high expectations for their vehicles and equally high expectations about the dealership professionals who serve them. New Line Motors Inc is widely recognized to be among the best in quality reliability value and customer satisfaction in both sales and service.
Straightforward and honest business practices
We only use respected and reputable finance sources and we always protect our customers' information.
We offer a range of vehicle funding- tailored specifically to our customers' needs

Reviews

(117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dave is always so accommodating and very nice.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

Dave is always so accommodating and very nice.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had a great experience buy my car staff was friendly,

Had a great experience buy my car staff was friendly, financing was very simple. Thank you for your help

Had a great experience buy my car staff was friendly,

Had a great experience buy my car staff was friendly, financing was very simple. Thank you for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Son wanted to look at a car.

Son wanted to look at a car. Called him and hour before they closed saying we would be there in 25 minutes and he was more worried about leaving on time. We just wanted to look at the car in person, we weren’t going to make a decision then. Got there and didn’t even come out or greet us. Needless to say we left and bought a care elsewhere .

Son wanted to look at a car.

Son wanted to look at a car. Called him and hour before they closed saying we would be there in 25 minutes and he was more worried about leaving on time. We just wanted to look at the car in person, we weren’t going to make a decision then. Got there and didn’t even come out or greet us. Needless to say we left and bought a care elsewhere .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback. We’re sorry we didn’t meet your expectations during your visit. Our posted business hours are until 5 PM, and while we always try our best to accommodate last-minute visits, sometimes it can be challenging close to closing time. That said, we should have handled the situation better and made you feel more welcome. We truly appreciate you considering us and wish you the best with your new vehicle.

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One of the few places to respond to my e-mails.

One of the few places to respond to my e-mails. I did not end up purchasing a vehicle at all as my circumstances had changed. I would have went with New Line if I still needed a vehicle.

One of the few places to respond to my e-mails.

One of the few places to respond to my e-mails. I did not end up purchasing a vehicle at all as my circumstances had changed. I would have went with New Line if I still needed a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dave was a fair negotiator but had a solid car and great

Dave was a fair negotiator but had a solid car and great deal. Came in after hours to meet me and couldn’t have made everything any easier

Dave was a fair negotiator but had a solid car and great

Dave was a fair negotiator but had a solid car and great deal. Came in after hours to meet me and couldn’t have made everything any easier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the second car I purchased here- I traded in the

This is the second car I purchased here- I traded in the first and now financed the second. He had no problem showing it to my mechanic, who was also pleased with the place. Thanks for another great car!

This is the second car I purchased here- I traded in the

This is the second car I purchased here- I traded in the first and now financed the second. He had no problem showing it to my mechanic, who was also pleased with the place. Thanks for another great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Line had a vehicle that I been searching for.

New Line had a vehicle that I been searching for. Clean drove nice well taken care off. Financing took a bit of time, over all great experience.

New Line had a vehicle that I been searching for.

New Line had a vehicle that I been searching for. Clean drove nice well taken care off. Financing took a bit of time, over all great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2015 Jeep Cherokee Limited, first car for

I purchased a 2015 Jeep Cherokee Limited, first car for my son. He's been driving for over a year, and it's safe top say that he loves this car. Even with its older age, my son still found the car to be as crisp and clean as a new car, thanks to Dave's care. I appreciate Dave's ability to take care of and refurbish used cars, and I'll definitely come again when it's time to get another car.

I purchased a 2015 Jeep Cherokee Limited, first car for

I purchased a 2015 Jeep Cherokee Limited, first car for my son. He's been driving for over a year, and it's safe top say that he loves this car. Even with its older age, my son still found the car to be as crisp and clean as a new car, thanks to Dave's care. I appreciate Dave's ability to take care of and refurbish used cars, and I'll definitely come again when it's time to get another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Found a vehicle online.

Found a vehicle online. Was very easy to schedule an appointment. When we arrived the owners were very welcoming and accommodating. The car was very clean and ready to go. The owners took their time and gave us full attention to guide us through the purchasing process even though they had a few more customers waiting on them. It was one of the easiest, pleasant and simplest buying experiences. This place is a top notch on many levels. Will definitely recommend and will be back for any future car purchases.

Found a vehicle online.

Found a vehicle online. Was very easy to schedule an appointment. When we arrived the owners were very welcoming and accommodating. The car was very clean and ready to go. The owners took their time and gave us full attention to guide us through the purchasing process even though they had a few more customers waiting on them. It was one of the easiest, pleasant and simplest buying experiences. This place is a top notch on many levels. Will definitely recommend and will be back for any future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased Kia with New Line Motors dealership.

Purchased Kia with New Line Motors dealership.. I had absolutely wonderful and beyond my expectations experience with sales stuff. They took time explaining my car purchase process and step by step financing options. I will recommend New Line Motors to anyone who is in search of good quality used car and exceptional customer service.

Purchased Kia with New Line Motors dealership.

Purchased Kia with New Line Motors dealership.. I had absolutely wonderful and beyond my expectations experience with sales stuff. They took time explaining my car purchase process and step by step financing options. I will recommend New Line Motors to anyone who is in search of good quality used car and exceptional customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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