Reviews
Write a reviewBilling Specialist
purchased a car 2011 Honda Pilot from Tillman Auto Sales and the staff was just AMAZING. They gave me no pressure in my purchase, like most dealerships do. OG was hilarious and extremely helpful 😂 DD was very encouraging about my financial status in order to purchase the truck. Jennifer was very hospitable and helpful as well. I LOVE my truck. And I look forward to purchasing another vehicle from them in the future. EXTREMELY NICE FLEET OF VEHICLES. If you are searching for a vehicle. THEY GOT YOU!!!! Stop search!!!! Go to Tillman Auto Sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
My car buying experience were an amazing experience. The have excellent customer service. My sales rep Martin Mills was very courteous and polite. I will recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Poor customer service. I had just moved here to Jacksonville Florida and had the worse service in my life. I do not recommend Tillman Auto LLC.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wow, Jessica. I'm saddened and quite frankly surprised to read that you feel you received poor customer service. I was across the hall listening to your conversation with Chad and heard him asking you all the right questions and responding honestly and kindly. I always hate to be the first dealer visited by a customer in your situation. Short job time, new to the area, no down payment, significant negative equity in your vehicle, and by your own admission a less than stellar credit file. Chad did the right thing by not pulling your credit, as he already knew from experience, we would not be able to help you in with your current circumstances. He did not want to compound the problem by putting a hard pull on your credit. Every day we do all that is in our power to put deals together that work for our customers in an effort to make a living for ourselves and our employees. If there is any reasonable way we can sell a car, we are all for it. If we do not, it is because we can not. You would have to agree that you were treated with kindness, respect, honesty and hospitality while you were at our dealership. I am sorry to read that you equate us not being able to help you with poor customer service. We wish you the best in your future and would be glad to help you any way we can.
Great service and assistance
I had transmutation problems with my 2006 Chev Avalanche and had to have it towed to Tillman’s lot. They were very concerned and got to work ASAP on finding the problem. The repairs were completed and the staff was great as usual. I would recommend Tillman’s Auto to everybody. I was treated with concern and respect I appreciated that . Great staff ....Chad Carraway,the service staff and everyone made my day ....THANKS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew, thank you so much for taking the time to leave us this nice review. We truly do care about our customers and their happiness. We understand that customers are the only reason we are here, and strive to treat you the way we would want to be treated ourselves. Thank you for trusting us with your business.
Good in the End
We had called ahead looking for a used Ford Focus, they told us the car we were looking for was still available on the lot but when we drove there (3hr drive) the car wasn’t there. At first we were quite frustrated however, they apologized for their miscommunication and were able to get the car back before the end of the day and we were able to work out a deal that helped out everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm so sorry the beginning of your visit was disappointing. We try every day to stay organized and be accurate in our communication. But sometimes we drop the ball. One staff member sends a car out for detail instead of doing it in-house, not knowing someone else has scheduled an appointment. It's embarrassing and disappointing when we inconvenience a customer. However, I'm happy to hear we turned it around and were able to help you. Thank you so much for your patience and understanding and for taking time to leave this nice review. It means a lot to us.
Comprando un auto usado
Gracias a todo el equipo,pero Diamaris fue especial,de gran ayuda ,profesional y amable.Me sentà en familia,estuvo ayudando en todo el proceso. Definitivamente recomiendo este lugar. Hoy puedo empezat a disfrutar mi nuevo auto.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Estamos muy felices de poder ayudarte. Estamos orgullosos del equipo que tenemos aqu en Tillman Auto y trabajamos duro todos los das para tratar a nuestros clientes como familia. Agradecemos su negocio y gracias por dejarnos esta agradable resea.
Mảtinelli Mills ạt tillman auto thank you foever
Ưe ảm lô King for a uế cảr thank gò for Mảtinelli millshe helped ứng đun the Pềtto van for ỏi family he ứa vêu patient án helpfulwith sét tinh úp oi financing nơ ỏi family há a mee ả
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cm n bn kinh doanh ca bn v cho nhng t loi.
Tillman Automotive
I will be back in the fall to purchase a car for my daughter! It was the best experience with purchasing a vehicle that I have had since 1991!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, Tracy. Thanks so much for this enthusiastic endorsement. We are grateful for your business and also for this nice review.
Abcde
Martin was very professional I will recommend him to others thanks . And the staff at Tillman Auto they was so kind and friendly. I am so glad my son n law refer me .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So happy we could help you. Martin truly does care about his customers. Please call on us any time you need us.
Gail Madison
Best service, cars, prices and the best salesman Martin Mills. I will definitely recommend to my friends and family.Martin was very patient, attentive and understanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gail, we appreciate your business and were honored to help you. Thank you for taking time to write this nice review for Martin and the Tillman Auto Team. We are here for youl