Alexander Buick GMC of Simi Valley

4.6
(25 reviews)

Reviews

4.6
(25 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

jskaff@duarteusd.org

Great service Will tell friends and family I will plan to return

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

New GMC Sierra 1500 Refresh

Just picked up my truck Friday 4/22/2022! Elevation 3.0 premium package and x31 package all black! Sales Guys told me its the only one in the area. Also got a $1250 Elevation premium package & X31 off-road protection package discount! Was not expecting that! This is my first GM vehicle and the process was smooth just like my new truck!( lol ) Put the reservation in last November great communication with sales team and NO HASSLE! Glad to be apart of the GM family! Thank you to Gary and Bishoy and finance @Alexander Buick GMC in Simi Valley CA.You guys have made this a truly wonderful experience!! Alexander Buick GMC will be my go to for all my truck needs and future vehicles!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Alexander Buick GMC of Simi Valley. Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Oil change

They are amazing and I will most definitely recommend this to my friends and family

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alexander Buick GMC of Simi Valley!

5.0

Alexander GMC

My buying experience was excellent. After completing the purchase I visited the parts department to explore some accessories I was interested in. I rang their "customer waiting" bell multiple times. I could hear the bell and I could see the parts guy. He simply didn't respond. I took my accessory business where it would be appreciated and purchased about $2,000.00 of accessories elsewhere.

5.0

Service

Dwayne was amazing with me, patient listen to my concerns that I had with my car! Let me know what is wrong what and what I could fix right now and affordable! Felt like they fixed my issue and made me so comfortable to able to come again to fix my minor issues! So thank you!

Dealer response

Thank you for taking the time to highlight a key member of our staff! We're glad to know they?ve been able to contribute to your positive experience with us. See you next time!

5.0

Quick and easy

Was so officiant. Came in dropped off gave me a loaner car and had my car done hrs later

5.0

When service means service!

I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.

3.0

owner

Service was quick, once I was helped. I mention a recall notice and service person never responded to my request to needing repair. I was just their for a simple oil change :-)

5.0

New vehicle purchase

Excellent from start to finish Extremely helpful staff

Dealer response

Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Simi Valley Buick GMC!

5.0

Service and Repair was Great!

Took our Buick Enclave in for a 90k service. They did a great job and the price was more than fair. Phil the owner and his team are great to do business with!

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