Alexander Buick GMC of Simi Valley

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Alexander Buick GMC of Simi Valley Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Searching for new or used cars in Thousand Oaks, Chatsworth or Camarillo, CA? Then look no further. Simi Valley Buick GMC has what you are looking for! Family owned and operated since October of 2011, We proudly sell new Buick and GMC Vehicles near Thousand Oaks, CA. We also have a great selection of used cars & trucks, and always have great customer service. Whether you live in Simi Valley or Camarillo, we're a convenient stop at 2100 1st Street, just off of the 118 Ronald Reagan Freeway. If you need specific driving instructions, please view our hours and directions page. We look forward to earning your business!

...



www.simibuickgmc.com

"Family Owned & Operated Since October 2011"

Service

Wheel Balance

$69.95 and up*

Multi-Point Inspection

Complimentary

Transmission Service

$189.95

Wheel Alignment (4WD)

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 21, 2019

    They are amazing and I will most definitely recommend this to my friends and family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and ...are pleased to hear that you enjoyed your experience here at Alexander Buick GMC of Simi Valley!

  • 5.0 out of 5
    March 20, 2019

    My buying experience was excellent. After completing the purchase I visited the parts department to explore some accessories I was interested in. I rang... their "customer waiting" bell multiple times. I could hear the bell and I could see the parts guy. He simply didn't respond. I took my accessory business where it would be appreciated and purchased about $2,000.00 of accessories elsewhere.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 13, 2019

    Dwayne was amazing with me, patient listen to my concerns that I had with my car! Let me know what is wrong what and what I could fix right now and affordable!... Felt like they fixed my issue and made me so comfortable to able to come again to fix my minor issues! So thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to highlight a key member of our staff! We're glad to know they?ve been able to contribute to your positive experience w...ith us. See you next time!

  • 5.0 out of 5
    January 3, 2019

    Was so officiant. Came in dropped off gave me a loaner car and had my car done hrs later

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2018

    I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not... surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 3.0 out of 5
    August 20, 2018

    Service was quick, once I was helped. I mention a recall notice and service person never responded to my request to needing repair. I was just their for... a simple oil change :-)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2018

    Excellent from start to finish Extremely helpful staff

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hea...r that you enjoyed your experience here at Simi Valley Buick GMC!

  • 5.0 out of 5
    April 30, 2018

    Took our Buick Enclave in for a 90k service. They did a great job and the price was more than fair. Phil the owner and his team are great to do business... with!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 9, 2018

    great job. even got a car wash. I also test drove a car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Simi Valley Buick GMC and we hope to see you again soon!

  • 1.0 out of 5
    March 10, 2018

    Simi Valley Buick/GMC had our 1999 Chevy Suburban for 11 days. I was in touch with the service dept. 10 of the days. On the LAST day, the day of our... pick up, I was told there was a $1400.00 OVER RUN in the cost. The service dept. had NOT been told of some of the repairs made. The original estimate was $3700.00 and to add $1400.00 on top of that with out our permission or knowledge was not at all acceptable. The service manager (who I had to INSIST come and talk to us) was very little help. We have been taking our car there for years, but will NOT be going back or referring friends and family to them.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (805) 617-4836 to discuss your concerns, as your satisfaction is of utmost importance to us.

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