Starfire Auto Inc. Hours
Welcome to Starfire Auto, home of the best used cars in Valencia, CA. We have worked hard to build a reputation for sell
ing high quality used cars backed by extraordinary service. Most of our business is done with individuals who've never even driven the vehicle or seen it in person prior to purchasing. Only two things make that possible: unequaled quality and a high level of service. We are internet based, offering the best no-haggle pricing and a different experience than any other "typical" dealer! We try to buy your trade in for more money than other dealers!
"Not your typical car dealer! We are 5 star rated, internet based, and a whole different experience."
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This is a dealership that went out of their way to help me even after the sale. I have bought 2 cars from them and they have taken care of me and my friends... over an over again. Very unique business an an awesome staff.
Ah, the challenges of Social Media reviews. It's a challenge for any business owner to respond to hostile reviews! I can tell you that as a business owner... myself, I could not be happier with the way I was treated by Abe and Ramon when I bought my Porsche from them. When I read some of the negative reviews on Yelp, it's hard to believe I was dealing with the same people! Abe and Ramon were prompt, extremely courteous, efficient, very helpful in obtaining financing. They presented the CarFax, all repair bills for work they performed, gave me a thorough explanation of the car's functions, made very helpful recommendations regarding any future repairs if needed, and were an absolute delight to work with. While I have purchased many vehicles, I would recommend Starfire, Abe and Ramon as a place where you can count on professional service and a great buying experience. Highest recommendation!
Do you homework and know what you want, and read their website, once you understand everything, you should know if you want their car or not, so when you... go if it is as advertised then buy it, with confidence. This is a unique model because they want to move the car, so do not bother with this dealer unless you are ready to buy, as in right when you see the car, you have to know that you are going to purchase if the car is what you expect. Make sure you read the website and it will be a great experience if they have what you are shopping for. The team has experience and will be helpful, but they are in business to sell cars, so you have to be serious, and if there is a match then all will go well. They are friendly and fast and know how to make the deal, and make it easy for you. Know your expectations and this is a great way to purchase a used car, and they have some great deals for the right situation. Be realistic with them.
Please do not purchase any vehicles from this place. You will end up with a junk car. It is a nightmare. Car is leaking gas. Making my granddaughter... and great granddaugher very sick. Had the vehicle inspected and found out that they reset everything where no lights would show that they had put a truck part on the vehicle causing the car to leak gas and fumes throughout the vehicle.
This customer bought a car 2 weeks ago, drove it a few hundred miles, and apparently the vehicle which is a 15 year old, 159k mile Chevy Malibu, devel...oped a fuel leak. They called us throwing F'bombs, yelling, screaming like a 5 year old child, demanding we take the car back. Sorry, when met with customers like this, you wont find success in getting much help. We told the customer when they bought the car that we have a full service dept that does discounted repairs for any car purchased with us, yet they demanded we do free repairs or buy the car back. They claim the car had "truck parts", which has no basis in fact, only conjecture, as 2 mechanics inspected that car before they bought it, it passed smog, had no check engine light issues, AND do bear in mind they drove it for hundreds of miles before supposedly this issue occurred. It is what it is at this point, take this all for what its worth!
Abe was wonderful in assisting me with finding a good, solid car that fit into budget. Abe was very thorough, polite, and funny! Good guy.
My wife and I purchased a vehicle here and also sold a vehicle here. We were very happy with our experiences. We will continue to do business with this... dealer in the future and recommend them to others.
We needed a used car to replace one that was totaled in an accident. I found Starfire on the internet and started looking at the cars available. We chose... three and made an appointment. Abe from Starfire suggested an alternate car for one of our three choices. It turned out that was the car we ended up buying. We were allowed to try all three cars out and take our time. After selecting our car, Abe and Kay made the paperwork easy, and we drove the away with the car.
Abe was such an awesome help in finding my E39 M5. Start to finish I'm very pleased with the process, I can appreciate the online process, it's how I prefer... to shop. No nonsense, very efficient, very happy. Thanks
I dont normally write reviews, but these guys are great. Provided excellent advice, the car is great and I feel comfortable with the on going support.... Thanks again
I send couple request. I never got contact. In any ocation looks like they're don't care about costumers. I very disappointed Whit the dealership costumers... service. I never buy. Car positive
These types of reviews are completely in error and very unfortunate. We get 100+ emails a DAY and we reply to every-single-one. How do we know? Becaus...e our emails are sent out by our server automatically and happen with 100% certainty. This customer would be best advised to check their spam folder, where we can assure you, our reply is. That being said, this earns the WORST POSSIBLE rating? Did we sell you a bad car? Nope. Did we lie you in any way? Nope. Please leave the 1 star reviews for those kind of experiences. Just because you think you didnt get a reply, we dont think this kind of lashing out is justified. Took more effort to write the review than you check your spam folder. Very unfortunate and disappointing indeed.