Reviews
Very nice and I felt comfortable and determined that I
Very nice and I felt comfortable and determined that I was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
Very nice and I felt comfortable and determined that I
Very nice and I felt comfortable and determined that I was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com
Efficient, friendly, did his job nicely!
Efficient, friendly, did his job nicely! Courteous, explained in detail when requested, had no issues whatsoever!
Efficient, friendly, did his job nicely!
Efficient, friendly, did his job nicely! Courteous, explained in detail when requested, had no issues whatsoever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com
Good communication through the entire process.
Good communication through the entire process. Handled all questions virtually and was able to make a purchasing decision quickly due to this
Good communication through the entire process.
Good communication through the entire process. Handled all questions virtually and was able to make a purchasing decision quickly due to this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Darion Mcmiller darion.mcmiller@russdarrow.com
The staff was awesome and friendly.
The staff was awesome and friendly. My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a vehicle this new (2024), they should have offered to buy a second key fob. I called around and found one for just over $200, but the dealership did not offer to pay for this.
The staff was awesome and friendly.
The staff was awesome and friendly. My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a vehicle this new (2024), they should have offered to buy a second key fob. I called around and found one for just over $200, but the dealership did not offer to pay for this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Trish, thank you for providing this feedback. We apologize for not providing you with an exceptional sales experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Darion Mcmiller darion.mcmiller@russdarrow.com
The worst service ever- irresponsible, unreliable, and
The worst service ever- irresponsible, unreliable, and completely harmful to the customer. Absolutely NOT recommended
The worst service ever- irresponsible, unreliable, and
The worst service ever- irresponsible, unreliable, and completely harmful to the customer. Absolutely NOT recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Darion Mcmiller darion.mcmiller@russdarrow.com
Super helpful!
Super helpful! It was easy to schedule my oil change appointment. The complimentary car wash was a bonus. Friendly staff throughout the process.
Super helpful!
Super helpful! It was easy to schedule my oil change appointment. The complimentary car wash was a bonus. Friendly staff throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mitsubishi, we look forward to having you as a valued customer for many years to come! Darion Mcmiller darion.mcmiller@russdarrow.com
Hes a great sells men im glad it was the one to help me.
Hes a great sells men im glad it was the one to help me.Thanks
Hes a great sells men im glad it was the one to help me.
Hes a great sells men im glad it was the one to help me.Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Darion Mcmiller darion.mcmiller@russdarrow.com
Mike Z and Ziggy were patient and helpful throughout the
Mike Z and Ziggy were patient and helpful throughout the whole process. They explained everything thoroughly.
Mike Z and Ziggy were patient and helpful throughout the
Mike Z and Ziggy were patient and helpful throughout the whole process. They explained everything thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Russ Darrow Mitsubishi! Please let us know if we can be of any more assistance. Darion Mcmiller darion.mcmiller@russdarrow.com
Was faster and much easier process .
Was faster and much easier process . They got me in something nice and affordable price
Was faster and much easier process .
Was faster and much easier process . They got me in something nice and affordable price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Darion Mcmiller darion.mcmiller@russdarrow.com
Prompt.
Prompt. Courteous. Clean. Friendly. Timely. Attentive. A pleasure to work with. Four words short. Not anymore!
Prompt.
Prompt. Courteous. Clean. Friendly. Timely. Attentive. A pleasure to work with. Four words short. Not anymore!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com