Automax Atlanta

I give them a zero if i could, very unprofessional. I work at the biggest dealership in Georgia for 9 years as a sales specialist. So i was in the market for a 2020/2021 Mercedes Benz G63.. found one at this dealership for about 130k, was planning to put about 60k down and finance the rest (excellent credit and about 200k annual income), when i got to the dealership the sales guy got all by basic info after i told him what i wanted, we then proceed outside to look at the vehicle, I liked it and i requested to drive it within their lot, he said no problem and asked for my drivers license, by the time i went to my car to grab it, he said his manager won't let me drive it, i gladly walked away, found another one about 45 minutes away, called the other dealership and they treated me with respect... drove there a couple of days later and bought the truck.. it was nicer with less miles and paid 4k less.. been about 3 weeks now and they still have same truck on their lot, I'm guessing they don't really care about selling.

I am still waiting on the price of the Cadillac Eldorado. They haven’t given me any information in regards to the vehicle. They are trash!!!!!!

DEALERSHIP RIPPED US OFF LEAVING US WITH NO VEHICLE We purchased a vehicle on 5/10/2025 for 47K. We agreed to ship our trade-in for them to ship our new vehicle. They picked up our car on 5/16. Everyday we called and they said our vehicle would be shipped the next day. On 5/23, they stated it was being repaired and would be shipped the following week. We called 5/27, they said it would be shipped on 5/28. We finally got fed up and emailed the owner Omar. We flew to ATL from Nj to be told the vehicle again needed repair. They offered to cancel the deal. We agreed. To date, they have not cancelled the 47k loan, returned our trade in or reimbursed for expenses. They made no accommodations for this! Now, no reply’s to calls, emails or letters. They have left my husband (who is a disabled vet) and I without no vehicle or no means of transportation.

I would give this dealer a 0 if I could. My husband who is a disabled veteran and I purchased a 2021 Ford Expedition from this dealer on May 10, 2025. We paid to ship our vehicle to them in exchange for them shipping our new vehicle to us. Once they picked up our trade in on May 16, 2025. It has been a nightmare. We have been met with constant lies that they were shipping the vehicle for over a week. After a week, it needed repairs. Finally, we flew down from NJ to ATL to pick up our vehicle. They refused to release the vehicle to us saying it needed repairs. They offered to cancel the deal. To this date, after several phone calls and emails with no response. They have neither cancelled the 47k contract, returned our trade in or paid for expenses. The finance company stated they already dispersed the money to them. They have left us without a car and no accommodations for it. I am still on the hook for the loan. This has been a complete nightmare for us.

In my opinion Auto Max Atlanta is the most dishonest used car dealer in the United States. They lie, cheat steal, falsify tax records, and sell cars that you would be a fool to buy. They failed to file for my tag and registration in a timely manner and then lied to me twice about how to take care of it myself. They were fined 3 times by the State of Georgia for failing to submit my paperwork on time then passed the fines on to me. The car I purchased has needed thousands in repairs in the two months since I’ve owned it. In my opinion the Car Fax report provided to me was completely falsified. I just spent over a thousand dollars to repair a fuel rail system which could have resulted in a car fire. While my mechanic was replacing this terrible gas leak he found the engine oil was also leaking and would require another thousand to fix. Two days later the car is running horrible and my mechanic finds gasoline mixed in with my engine oil due to a broken fuel injection system. While fixing this problem he finds another issue he said will take over a thousand dollars to repair. I was told this car was in excellent running condition and needed nothing in terms of repair work. My salesman, Allen, is an absolute liar. He lied about the condition of the car, he lied about the price of the car, he lied about having sent in the paperwork for the tag and registration, he lied about the state tax on the car, he lied about the process for obtaining my tag. He is an habitual liar. He even told me he was going to fill up my gas tank about I purchased the car. He took the car and came back 15 minutes later and had not put a drop of gas in it. I think he just took my car so he could run out and eat dinner. Allen also charged me a thousand dollars to complete a ceramic finish on the car. When we called to make an appointment to have the work complete he said he wasn’t going to do it. That’s theft and fraud. The manager won’t return my phone call and is complicit in the theft. So, in summary: - The car I have is overpriced garbage in constant need of costly repairs. - The company is willfully violating Georgia State Tax laws. - My salesman is a habitual liar. - The manager could care less about your complaints. - Customer service is a joke. - The dealership sells additional services which they refuse to complete. - I COULD NOT BE MORE DISSATISFIED. Buyer Beware!!!!! This place is a scam (in my opinion) and needs to be closed by the state for deceptive practices and theft. The fact that they even have a business license is beyond my comprehension!

Purchased a vehicle from this company and within 24 hours it was in a garage requiring major transmission work. After going back and forth with them for 9 weeks they eventually cut me a check for $300 towards a $4400 repair bill. I would not go back to this company if it was the last car dealer on Earth and I strongly recommend that you think twice before doing business here.

Falsely advertised condition of vehicle and I had costly repairs after delivery. I chalk this up as my loss for purchasing the vehicle only through video call which was not sufficient for me to identify issues that cost me a little over $2,200 a week later after receiving it. My next issue was the lack of communication after calling, texting, and emailing everyone from sales to my sales representative to the title office only to finally get in contact with someone after calling every hour on the hour about the expired dealer tag. I will tell anyone purchasing from here, they have a large election of cars so I will chalk this up as maybe this old vehicle just got lost in the bunch and wasn't thoroughly inspected. However, the lack of communication for something as simple as vehicle title and registration was gross. They will not get the grace from me on that as it almost feels like I was intentionally dodged, possibly with them thinking I was calling to return a vehicle or be a nuisance. That was not the case and I hope they deal with the repercussions of a lost customer and bad review.

Falsely advertised the condition of vehicle and sent the vehicle to the customer needing mechanical repairs.

Avoid this dealership at all costs. They are committing fraud and personally I don’t see how they’re still in business. They falsify documents and cut corners for repairing their cars. They should be in jail for what they’re doing. Lying to customers is not ok, but you shall reap what you sow.

In August 2023, I personally purchased a 2022 Lexus and was verified verbally and at signing, that the tires had a new Michelin tires on them which would go 40,000 miles. This is not true. 1,000 mi later after purchasing this car at 7,000 miles I was told the tread on three tires must be replaced immediately costing me $2,000 of which omar, has said dealership can do nothing and will do nothing. I must take this up legally unfortunately and I will.