Levittown Ford

I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I... bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.

I made an appointment with Levittown Ford, because of a check engine light on my 2016 F-150. They are so backed up that it was a 3 week plus wait. I... bought my truck in and sat with Joe Deguire a service rep and discussed the problem. It was an intake manifold issue. My Truck was just over the 36000 mile warranty and I didn't buy it there. Ut oh, your thinking, same here. I knew the problem would or should be covered under warranty, a few threads I have read there is an issue with this and ford is aware. I brought my truck to a previous dealership and they were rude and said it was not covered. Not going there again. I texted Joe later that day about the status of the vehicle, His exact response was the parts are ordered and they will be in tomorrow. Like anyone who has ever had the pleasure of dealing with a dealership. My next question was: 'Is it under warranty"! Joes response was "it is". It will be all done later that afternoon. Wow... I shouldn't have been surprised but I was. The thing is, that all the people at Levittown Ford did a great job, they where polite, courteous, and got everything in a timely manner. Which isn't that the job.. The thing is today, is everyone is moving fast, communications, internet, etc. that we forget that there needs to be a human factor and time to take to say Hello, Thank you, and just be well mannered and polite. My experience with Levittown Ford was just that. Out of the 3 dealerships in the Nassau County, the only dealership I would go to without question is Levittown Ford. Thank you for the experience Chris31389

Sean Accetta and staff always know whats best for my truck. Updated each day until my truck was completed. Supplied a loaner vehicle while mine was being... repaired. Thank you Levittown Ford truck service.

I purchased a brand new Ford Explorer XLT. The vehicle came with a total of 4 chips where paint was on the 2 left side doors. The windshield had scratches.... The drivers door window had a chip. I did bring it back to touch these things but without completely replacing windows - there is still evidence of the damage this "new" car came with. In addition - they manhandled and ripped off my old license places to put on the new car. As a result, I have badly damaged plates and now I have to go to the DMV to pay for new plates and spend what will likely be a lot of time at the DMV. I never had this issue buying Hondas, Toyotas and Jeeps in my past. Not sure if it's a Ford issue or just an issue with this one dealership. First and last time I will use come here for a new car. If you prefer new cars without damage, I recommend staying away.

This was a once in a lifetime experience. I was so amazed at my sales representative Kevin Prieto who was so professional, very friendly and knowledgeable... about the cars and everything that you needed to know. He was able to answer every question that I had. In general he made my experience so pleasant and was able to customize everything according to my needs. I give my best recommendation of him to any person who's looking to lease or finance a car. It was such a great environment to be in. I thought that he was awesome and I was also amazed by Adam the finance manager who explained everything in great detail. I give my best rating to them who do magnificent job.

Again another great experience with my favorite person Frank Monteforte from Levittown Ford,I just bought a Edge Sport 7 months ,ago,and loved it so much... bought Another for my wife last week.Frank is like family, and all the Levittown Family,From Ed the GM of sales ,right to Mike in finance ,they are the best

I received great service from Kevin Prieto. Very professional and went out of his way to make sure I understood the return of my lease and the purchase... of my new lease. He answered all my questions promptly and was always available on his cell phone. I would definitely recommend him to anyone looking to buy or lease a car. His finance manager Michael was also very helpful as well. They are a great team.

The most unprofessional and difficult purchase of a car I have ever experienced. Be prepared for them to make your life difficult if you decide to finance... with anyone but them. Many unreturned phone calls from the salesman, as well as both managers. I will definitely not be recommending anyone to Levittown Ford.

I never met a group of people that are so incompetent in my life. from customer service to management . No one has a clue what they are doing over there... from sales to service. It's amazing how this dealership makes any money. I wouldn't send my worst enemy to buy a car from them. I wish I could give my lease back so I wouldn't have to deal with them.

Classic bait and switch. They lied and said they had a vehicle in stock. I drove an hour and a half to get there. They agreed to sell me a specific vehicle... which it turns out they didn't own. I gave them a deposit. They emailed me the total due as a bank check, went and got a bank check. They then tried to switch to a different vehicle. I call that fraud. I would not recommend this dealer.