Team Honda

This is a large dealership and very busy. The internet sales contact (Cady) was very attentive and personable. I was buying a Certified pre-owned Honda Ridgeline and took a bus from Mobile to Baton Rouge. A salesman (JB Brown) picked me up at the bus station, brought me to the dealership, and showed me the Ridgeline that I had come there to look at. The whole experience was easy and proffesional.

I was impressed with Charles Holmes’s promptness in fulfilling my request as to the kind of vehicle I wanted. Within 24 hours, I was leaving the dealership in a new vehicle.

We went in to shop for a new car. Mr. Tim Fontenot was our salesman. He showed us around, never being pushy. We saw a Honda HR-V that we were interested in. We took it for a test drive. Beautiful vehicle. We went in with Anthony Hall the finance manager. He got us into that car. We were treated very nicely and everyone made sure we were pleased with our purchase. I would recommend this dealership to anyone.

Worst Experience Ever: CHolmes, is a muppet and worst sales person ever. I was interested in a vehicle at the South Location but I noticed some imperfections on the vehicle and the leather interior had a strong odor. I was told that it can be repaired upon purchase. Then I asked that the hood be lifted and it had plenty of brown leaves. Since he said it all will be taken care of I went back for the car, just to be told that none of my concerns will be addressed and to take the car as is. So I definitely declined. So I chose the Cr-v. Now it’s time to go to the finance office, please stay away from Anthony Williams-Tony. Initially he gives me a great APR better than my bank than as we got closer to finalizing the deal he kept manipulating the numbers now the APR is higher, but I settled. Here’s the bomber. I decided to pay the taxes upfront but I didn’t have all the funds with me. So CHolmes say write a post dated check and he will ride with me to go it-(hungry for a sale they said) As we were driving the vehicle back, it jerked and he asked what was it. Anyway to shorten this. While sitting in the vehicle at the dealership with the insurance company the gas light came on and the tire pressure light. He offered me $5.00 to put gas in a SUV I noticed that with all of the other vehicles that I was interested in he offered me the car fax but not on the CrV. I am so glad I made the right decision to let him and Tony the thief keep the car . I later pulled the carfax, it shows that the vehicle had damages Please watch the number man at the dealership. Like Tony said they are out to make money even if that means Ripping you off.

We had a great experience with Team Honda finding my wife a new CR-V. Ours salesperson Devin Ramsey was great to work with. Any questions that we had he was able to answer them.

This is the first car I have purchased through Team Honda, but I brought my previous car to this dealership for service because the dealer I bought it from treated me so badly. The sales team was fantastic and cheerfully assisted me to exchange one vehicle for another when I didn't like the first one.

Great car, excellent sales person and proud to be a new owner of a Honda CRV. Thank you kindly for your excellent service and responsive texts and phone calls.

This will be the third of fourth vehicle we have leased through Team Honda. We have always been taken care of in a thorough and friendly manner.

We have shopped other dealerships but ALWAYS come back and purchase from Team Honda. Hands down, the best customer service, ever. They always exceed our expectations.

Team Honda and Tim Fontenot, our salesman was very easy to work with. No high pressure sales and no tricks. Probably the most honest dealership I’ve worked with. They didn’t try to switch me to an upgrade nor try to sell me anything I didn’t want. They worked with me on the price of the car and on my trade in. It was a pleasant experience. Thank Tim and Team Honda