Jim Shorkey Mitsubishi

Reviews

3.3 out of 5 3.3
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 14, 2018

    3 employees gave me every excuse under the sun as to why the vehicle they had was $2k more than competitors and why that was the best price they could... offer. If you’re looking for a vehicle I’d highly recommend searching other dealers that actually give deals instead of excuses .

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 23, 2018

    Salespeople are good, but their Service Center sucks. The used car we bought is just 6mos old, but we've had issue after issue after issue. That won't... be too back if the Service center knew what they were doing. They don't. So I'm not happy with this site. The other Shorkey sites may be good tho. And just get BRAND NEW cars.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 19, 2018

    The whole visit was spectacular, Lauretta Kerber did a fabuluous job with us and was very professional and knowledgable. I bought my last car here and... bought my newest one here as well. Do yourself a favor and do your business at Shorkey’s, you will not be disappointed! Thank you for a great experience all around!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the awesome feedback! We really appreciate it!

  • 5.0 out of 5
    October 19, 2017

    first i would like to state that i would and have never wrote any review for any car dealership... until now. Jim Shorkey, Mitsubishi went above and beyond... any car buying experience that i have had .Particularly, Mindy who works in sales. Mindy worked for over 4 weeks trying to find just the right used truck to fit my budget, she stayed in contact with me everyday with suggestions and never was discouraging . my wife and i were finally able to purchase a new ram through Jim Shorkey Ram even though she would not get full credit she stuck with us .Don't be afraid of the car buying experience, tell these people what you want and your budget , they will work for you, not against you, ill buy my next car or truck thru them as well as the rest of my family, Mindy is one in a million, not your typical car sales person. love this dealership and will always recommend anyone who's looking for a car or truck. thanks again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the awesome feedback along with your business. We are so happy to hear you loved your experience! Mindy is a great asset to our ...team! Please let us know if there is anything else that we can help with!

  • 5.0 out of 5
    October 11, 2017

    Both Lauretta Kerber and Joe Job were great. Called Lauretta about a car we saw on line and when the person looking at it didn't want it she called right... away. We said we would be up and when she was with her earlier appointment she introduced Joe. He answered all questions our grandson and we had. Since the grandson was the one we were buying it for he took him for a test drive. We came back because the great people you have as salespeople. This now makes 6 cars we have bought from your dealership. I would not hesitate to come back and/ recommend your dealership as long as Lauretta and Joe work there. They were fantastic.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 22, 2017

    My dealing with Jim Shorkey's dealership Jeep and Kia has been an experience no one should have to tolerate.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2015

    What a great experience !!! My sales person, Kim Johnson who provided world class customer service. Kim was very knowledgeable and friendly and made the... buying process enjoyable and smooth with no pressure or stress. I left the dealership with one of the best car buying experiences ever. Thank you Kim and thank you Jim Shorkey

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the business and kind words. It is greatly appreciated! Please let us know if there is anything else we can help you with. Thank...s again and enjoy the new ride!

  • 5.0 out of 5
    December 23, 2015

    My daughter recommended Jim Shorkey to us. She bought her car there.The sales person we dealt with was: Amanda Miller, (724) 415-3210. She was very interested... in what we wanted in a vehicle, She took that information and found the perfect vehicle for us on the lot!! During a whole visit there, Ms. Miller was very attentive, always asking if we needed anything, could she explain anything in more depth etc. Many people walk into a dealership feeling nervous and thinking that a salesperson is going to pressure them into a vehicle. This was NOT the case at Jim Shorkey in Uniontown, PA. I was very comfortable there from the time we walked in the door until the time we drove away with our brand new Mitsubishi Outlander Sport. Buying a new vehicle is a stressful time in your life and I would just like to thank Amanda Miller for making the experience a pleasant and smooth one. I would definitely recommend this dealership and Amanda Miller to friends and acquaintances.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear you loved your experience with us. Thank you so much for the business along with these kind words. Please let us know if there... is anything else we can help you with. Thanks again and enjoy the new ride!

  • 5.0 out of 5
    December 21, 2015

    Great job by Gilly and Justin. It took a little longer than we wanted but those 2 did a great job getting us into our new vehicle

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the business and the kind words! Please let us know if you need anything else! Thanks again and enjoy the new ride!

  • 5.0 out of 5
    November 4, 2015

    This was my first time buying a car, and the process was an incredible feeling. At Jim Shorkey Mitsubishi, they have wonderful facilities with great people... helping you through the process. Through the process I handled business with Kim and she was awesome. She showed excellent communication skills with a personality to match. Not once did I feel pressured and everything was explained in full detail. Even the other employees had wonderful personalities which gives the dealership wonderful energy that a customer should feel when buying a vehicle. I would suggest Jim Shorkey Mitsubishi to anyone looking for a vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write these kind words! We certainly aporiciate the business. Please let us know if there is ever anything el...se we can do for you! Thanks again and enjoy the ride!

View More Reviews