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Always polite and fast service. Very informative with service
New car purchase
I was treated well and my needs were met on the vehicle that I had been looking for. Friendly service all around and my salesman Neil was terrific. I can?t wait to get my running boards put on, my windows tinted and a complete detail done.
Passenger window motor
Replaced passenger door window motor. Works great except when I roll the window down horn starts honking and the dog pees in the seat. Put diaper on the dog. Car smells better now
In and out fast! Good job, polite staff and very organized service
Bought a 2016 Chevy Cruze as soon as we got on the highway the check engine light came on. We took it in to get diagnosed and was told it would cost us $175 dollars to get the diagnostics but they would wave the fee if we used them to do the repairs. We took it to Autozone who ran the scan for free it showed Turbo/Super Charger Underboost its recommended we Replace Turbocharger Assembly.
2003 Ford Ranger
They still have work to do on the xx eng light No paperwork for that. What they owe me. Still in the shop. Hoping they do right by me.
Brand new facility. Top notch service team. What more can I say.
JOE COOPER CHEVROLET/CADILLAC OF SHAWNEE OK
This is the most crooked/dishonest dealership I have ever dealt with in my 50 years of owning Chevrolet vehicles! The dealership double charged for labor to replace a "drive belt". The belt tensioner bearing went out and caused the belt to break. They charged me labor to change the belt and labor to change the tensioner. Looking online, the labor to replace the belt is included with the replacement of the tensioner. Calling my local dealer, the price they gave me to do the job was about $330 less than Joe Cooper. The $330 was what they wanted to charge me to just replace the belt. If they would have charged me for the replacement of the tensioner and the additional cost of the belt ($90), they were within a few dollars of the other dealer and what information I could find online for the would have been the correct amount. I WILL NEVER USE JOE COOPER CHEVROLET/CADILLAC AGAIN, I WILL PAY THE EXTRA TO HAVE IT TOWED TO A HONEST DEALERSHIP!
Knowledgeable sales staff and enjoying the new truck
Joe cooper cheviot
The staff was very friendly and helpful. My wait time was very short and I am very pleased with my experience... I will definitely go back.