Joe Cooper Cadillac Chevrolet

(3.5) 19 reviews

Dealer on Cars.com since December 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 1:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

3.5
19 lifetime reviews.
  • Best salesman I have ever worked with

    I have always hated the process involved in buying a new vehicle and was not looking forward to shopping so I did most of my shopping online. I wasn't

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    sure what type of SUV I wanted but my salesman, Chris Wilkerson, made it simple for me and gave me options. He even posted videos online for me to view the different features of each SUV. This made my search so much easier so I went in for a test drive and he was not pushy at all. He made the process fun and never twisted my arm to come in or buy. He simply gave me all of the information I needed and compared vehicles for me to help me find the right one. I purchased a 2017 Chevrolet Equinox from Chris and I love it. I would recommend Joe Cooper Chevrolet to anyone and I would defiantly recommend Chris as a salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your review, Tosha! We're happy to hear that you enjoyed your experience with us, especially since you haven't enjoyed car shoppin

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    g in the past. We'll let Chris know to keep up the excellent work. Congratulations on your new Chevrolet Equinox, we appreciate your business and your recommendation!


  • Good Used Car Experience

    The buying process was good... I called and asked if the Ford F150 Truck was on the lot... they said yes and then even put it in an easy to get to spo

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    t before i showed up.... Salesman was good and the dealer negotiator was good to deal with ... was honest and represented the dealer well. I have not used the repair as the truck was sold as is so any defect is my problem... although the vehicle did have a bad positive binding post on the battery but i coped with it myself.... good experience so far.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not the best experience

    We drove 6 hours to buy a Ford Edge from them. We were told it was in perfect condition and it was a non smoking vehicle. First off, there were whit

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    e specs all over the vehicle. We ended up having it detailed. That didn't get it off. I ended up getting it off with a clay bar. Not impressed with the presentation of the vehicle since they knew we were driving 6 hours and paying 25000 cash plus our trade in. When we got home, we found a cigarette burn on the headliner. Non smoking vehicle? We also lost a part on the lower trim on the way home. I talked to the sales manager and told him about the cigarette burn and the part we lost. He recommended I have the burn repaired and he said he would send the part that fell off. I gave our salesman my address and the list of parts needed to repair the trim. I was told, Got it---I will take care of it on my end. Never received the part and never heard anything else from them. I ended up buying the parts and repairing it myself. It was disappointing because the people there really were nice. Just not pleased overall.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

Service Reviews

3.5

4 lifetime reviews of the Service Department.

  • A repair facility to avoid

    I was quoted a price to repair a certain problem. After they did their $125 non-refundable inspection (unless you go ahead and let them repair), the

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    price went up a few hundred dollars more since it was more involved than they thought. I got a partial repair at the original price but not a full repair. There are other mechanics out there who will do the job and are trustworthy. If you are just so desperate that you still think that you have to go to Joe Cooper, get everything in writing before agreeing to anything. Otherwise, you just may wind up as I did- not happy at all.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mr X customer

    No you made excuses about drive shaft they was going to use gm parts . I care for my cars I us the best parts . So stop useing excuses when people hav

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    e laget complaints, I was a car salesmen back years ago , you can only fool . Fools they don't put enough oil in your car, they don't check anything and when they do they don't know what they are talking about. We need a better dealer here that hires people that care about there jobs

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Vernon- Thank you for your honest, valuable feedback. I would like the chance to speak with you about your experience at Joe Cooper Cadillac Chevrolet

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    . Please send me your contact information and I will reach out. Tiffany Tilyard Joe Cooper Auto Group tiffany@cooperautogroup.com


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Service Pricing

    Oil, Filter Change

    $29.95 and up*

    Tire Rotation

    $14.95 and up*

    Wheel Balance

    $39.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 204 Offers on 19 Models

About Our Dealership

Dealer on Cars.com since December 2014

We provide our customers with top quality service in every area of our dealership. At Joe Cooper Chevrolet Cadillac, we take pride in putting our customers first and offering you high quality vehicles. Every member of our staff is dedicated to providing you with the kind of first class service that you deserve, and we strive to make your next vehicle purchase as smooth and efficient as possible. Come by and see us anytime where the friendly staff that will be happy to assist you in any way possible.

"Who Loves You Oklahoma?"
Joe Cooper Cadillac Chevrolet
4920 Auto Mall Dr. Shawnee, OK 74804
New (877) 762-5089
Used (877) 690-3095
Service (877) 847-9508
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