Orr Cadillac

Going on 2 months after buying a caddy and still no tags or title, paid cash for it. Every time I call them ,they promise me I'll get tags and title by the end of the week. I do not recommend buy a car from them. When I threatened to have our attorney contact them they call me 2 weeks ago and said I would have title and tags by the end of the week 2 weeks ago. I DO NOT RECOMMEND ANYONE BUYING A CAR FROM THEM. JAMIE AND AL ARE THE ONES WHO HAVE BEEN BLOWING xx UP MY ARSE.

Dishonest employees from the salesman (Tevin) to finance manager (Aaron) to the GM (Jefuia) would never patronize this business again. Purchased a vehicle and the next day the CEL came on. They had the vehicle a month to be exact and doing the duration, charged me for gap and extended warranty. I asked for gap to be removed and Aaron tried to be cocky and arrogant and state he would get his account to remove it once the deal is funded. I found out two months later, they never asked for it to be removed. In addition to that I was just informed I got an oil change plan that consists of 2 oil changes a year, total two years and was billed $1k for this package. Not one time was this mentioned or suggested to me.

Horrible experience. Called to purchase vehicle for 4 days. Client manager said Manager Jamie would call back. Never called back. Spoke with Shawna told her I was interested in 2018 Cadillac. Called her back was sent to a voice message that was full. Called back operator said she doesn’t have a voice mail so I left a message. No call back. Meanwhile, manage Jamie didn’t return calls for 3 days. Client manage Pablo text me. Told him story. He says he told manage Jamie I was trying to contact him. Now, Pablo has gone silent. No rude or nasty remarks. Cash customer.

Thanks for all you done to make this experience possible.

The staff were extremely, friendly and professional at all times. I will return for all future auto needs and assistance. I feel very comfortable in recommending family and friends to Orr Cadillac in Shreveport, LA.

They serviced my 2016 Escalade and my service rep went above and beyond for me! She takes pride in what she does and wants her customers to feel like they are not just at a service place she wants you to feel like you are dealing with family. Go see Shelby for service!

Forgot to wash my car but service was good, car works fine

MR.ROGER IS ONE OF THE BEST SERVICE PROVIDERS I HAVE EVER BEEN INTRODUCED TO. HE TOOK TIME TO EXPLAIN EVERYTHING TO ME, OFFERED ME GREAT SUGGESTIONS ON HOW TO GET OTHER THINGS PREPARED ON MY VEHICLE. IT?S MORE TO SAY BUT I WILL KEEP IT SHORT BY SAYING HIS SERVICE IS OVERRATED. GREAT EMPLOYEE!.

Service was done very clean and efficiently. Very friendly and helpful staff.

Great service and good customer relations. Highly recommend this dealer to others