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Needed headlights fixed on a Chrysler car. They quoted between $400 and $500 to take the front end off to get to fix the lights and battery. They worked... on one light and made it worse than it was to begin with when they started. They then charged over $1,000 and said it would be an additional $1,500 each side to fix what was needed to completely fix the lights. They now have over $1,000 of my money and l still have a car that cannot be driven after dark because now nothing works on the headlights. Do not use this dealer for any type of repair.
Worse customer service I have ever encountered. Buying a Jeep, price confirmed the exact price. We filled out paper - waited two hours then they came back... to say the price quoted was wrong and upped the cost by 20k. Unbelievable, I have never encountered such service like this before in my life. If I could rate it a zero I would. By the time we got home they changed the price online higher but I have pictures of the Jeep, price and Vin number with the original lower price. Will never step foot on this lot again - extremely unprofessional and has no regard for people or their time.
As always Derrick Thomas and Joe Green were such a great help in making the purchase of our new truck as pain free and enjoyable as they always do. This... is our 3rd vehicle that we have purchased with the help of these two fine gentlemen. They are always honest, and get us the best deal possible. I very much recommend buying new or used vehicles from these two.
THANK YOU FOR YOUR CONTINUED BUSINESS AND TAKING THE TIME TO REVIEW LANDERS. JOE GREEN IS A SPECIAL HUMAN THAT WE ARE VERY PROUD TO HAVE ON OUR TEAM.
Landers Dodge in Bossier City, LA is a piece of crap dealer that doesn't stand behind any vehicles they sale if something goes wrong with it, they will... not fix it. I will not be doing anymore business with them.
Our vehicle was towed cause the transmission wouldn't shift out of 3 gear It wouldn't go over speed of 30mph It is under warranty it sat a week on the... parking lot numerous calls made by me service dept calls says nothing is wrong With the transmission - no codes came up. Low battery and lights were theirDiagnosis. their work order showed cust says vehicle won't start. That was not my cause for service. We brought vehicle home. the very next day ... engine light came on it won't shift from 2nd to 3rd. I called them twice They won't call me back, one time hung up on me.
Thank y'all so much for making my new car experience so easy...Joe Green, you are the best and as always so very helpful!!!
This has been the worst vehicle buying experience ive ever been a part of will not deal with them again will go back with chevyland for sure next go around... they messed up our paper work still havent detailed it and I bought the truck Saturday before last ive driven up there four times already just to be told to come back tomorrow
Thank you for your feedback. We apologize you had a bad experience. Please call April Babcock at your convenience. She is our Customer Relations Manag...er, and her job is to be an advocate for Landers customers to get issues resolved like this one. You can reach April at 318-797-1233 ext 2155 or firstname.lastname@example.org
Salesman would not return calls even when I left them on his cell phone. Finance person jimmy desoto did not give me all my paper work and did not want... me to know about financing. Had to call six times to see if my tags were in.
I would not recommend this place to anyone who has found anything from them online bc they'll get rid of it right out from under you. Drove 2 1/2 hrs out... of our way to find out that the car wasnt even there anymore, when I contacted them & had appointment setup to look at the vehicle. Save your time & go to Orr across the road they straight forward & where we found a vehicle at.
We had gunner as out sales person and he was amazing helped us with everything we needed but the sales management was horrible. We got our 2019 jeep at... the end of October. When we got it it was late at night. the sales manager told us to come back in a week and they will detail the inside and outside of it. They didn't stick to thier word. We have sticker residue from the stickers that they took off and it wont come off. Most places give you a free tire rotation and oil change when getting a new vehicle they do not.