Reviews
Write a reviewJean will not answer questions when asked, gives run
Jean will not answer questions when asked, gives run around. Vehicle has aftermarket seat covers, but when asked what condition the seats really are she says "perfect condition" bunch of xx. Asked about use of credit cards since I wante to go over right away, and did not have the whopping $1000 or so dollars and she responded : If you cant afford the car dont come" -- so I am going elsewhere. If they can give straight honest answers that be rude as well, that is a sign of other hidden agendas.
Jean will not answer questions when asked, gives run
Jean will not answer questions when asked, gives run around. Vehicle has aftermarket seat covers, but when asked what condition the seats really are she says "perfect condition" bunch of xx. Asked about use of credit cards since I wante to go over right away, and did not have the whopping $1000 or so dollars and she responded : If you cant afford the car dont come" -- so I am going elsewhere. If they can give straight honest answers that be rude as well, that is a sign of other hidden agendas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crooked business with dishonorable business practices and
Crooked business with dishonorable business practices and customer service. The lied and deceived to sell me a Fiat 500. This experience has been terrible from them lying about the cars condition, to lying about how long it will take for paperwork and even lying about fixing issues like the Bluetooth. I was told the only things wrong with the vehicle was the windows don't go up and down, the Bluetooth on radio wasn't working properly, backup camera didnt work and the car needed a "$20 oil change". *spoiler alert* it was more than $20. The car actually needed a wrap sheet of other things fixed, like a trunk latch ($400 part only available at Fiat dealerships), new brakes, windshield wipers, there's a hidden thermostat code that was erased, headlight and taillights, tires etc. Over $1000 of extra work needs to be done not to mention the safety hazard of when I go over minor bumps in the road the car sounds like the wheel will far off so I have to get a diagnostic too. When I called to ask if they can help me with some of the items on this list since I wasn't told about all these other issues they gave me the run around, lied, saying they'd ask the mechanic next store then never followed up, 4 days go by and i call back to follow up and Mo called me rude for being rightfully frustrated about being LIED to again and again, as an excuse to not solve the problem, then hungup on me and i havent heard from him since. I was very reasonable when i first asked for help, i didn't expect them to fix everything but maybe at least meet me somewhere in the middle considering they sold me the car. There is mechanic stop literally next store they could've easily asked about the work but they refused. They sell xxxx cars with unethical business practices to get them off the lot so the owners can afford to drive their Audi and Bentley. Tony and Mo are CROOKS AND LIARS. They even lied about how long it would take for the paperwork to go through so I had to Uber for 4 days and had an incident with a driver being creepy and calling me sexy and making weird comments so had to report him. So I called Tony to ask when the car would be ready because the day it was supposed to be ready kept being moved further and further out. After explaining a little about why i was calling and the creepy uber guy calling me sexy; Tony decides its a good idea to text me and be a creep too and say, "not for nothing but u really are sexy lol" I'm a 26 y.o woman, he is like a 50 y.o man ew. Just creepy, unprofessional crooked robbers, save yourself the time hassle and most importantly the MONEY. In this economy no one deserves to have their pockets taken advantage of by liars and cheats.
Crooked business with dishonorable business practices and
Crooked business with dishonorable business practices and customer service. The lied and deceived to sell me a Fiat 500. This experience has been terrible from them lying about the cars condition, to lying about how long it will take for paperwork and even lying about fixing issues like the Bluetooth. I was told the only things wrong with the vehicle was the windows don't go up and down, the Bluetooth on radio wasn't working properly, backup camera didnt work and the car needed a "$20 oil change". *spoiler alert* it was more than $20. The car actually needed a wrap sheet of other things fixed, like a trunk latch ($400 part only available at Fiat dealerships), new brakes, windshield wipers, there's a hidden thermostat code that was erased, headlight and taillights, tires etc. Over $1000 of extra work needs to be done not to mention the safety hazard of when I go over minor bumps in the road the car sounds like the wheel will far off so I have to get a diagnostic too. When I called to ask if they can help me with some of the items on this list since I wasn't told about all these other issues they gave me the run around, lied, saying they'd ask the mechanic next store then never followed up, 4 days go by and i call back to follow up and Mo called me rude for being rightfully frustrated about being LIED to again and again, as an excuse to not solve the problem, then hungup on me and i havent heard from him since. I was very reasonable when i first asked for help, i didn't expect them to fix everything but maybe at least meet me somewhere in the middle considering they sold me the car. There is mechanic stop literally next store they could've easily asked about the work but they refused. They sell xxxx cars with unethical business practices to get them off the lot so the owners can afford to drive their Audi and Bentley. Tony and Mo are CROOKS AND LIARS. They even lied about how long it would take for the paperwork to go through so I had to Uber for 4 days and had an incident with a driver being creepy and calling me sexy and making weird comments so had to report him. So I called Tony to ask when the car would be ready because the day it was supposed to be ready kept being moved further and further out. After explaining a little about why i was calling and the creepy uber guy calling me sexy; Tony decides its a good idea to text me and be a creep too and say, "not for nothing but u really are sexy lol" I'm a 26 y.o woman, he is like a 50 y.o man ew. Just creepy, unprofessional crooked robbers, save yourself the time hassle and most importantly the MONEY. In this economy no one deserves to have their pockets taken advantage of by liars and cheats.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Adrianna - bought a Honda fit
I needed a car desperately and these guys helped me out with financing a reliable vehicle I've had it for 2 weeks and have no complaints! Great mileage! Great on gas! Great service! They definitely know what they are talking about! Any questions you have they have answers! Definitely going to be referring them to anyone I know that needs a car. THANK YOU TONY AND UMAIR!
Adrianna - bought a Honda fit
I needed a car desperately and these guys helped me out with financing a reliable vehicle I've had it for 2 weeks and have no complaints! Great mileage! Great on gas! Great service! They definitely know what they are talking about! Any questions you have they have answers! Definitely going to be referring them to anyone I know that needs a car. THANK YOU TONY AND UMAIR!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Good dealer.
I couldn’t be more happier with my car! They definitely made my experience smooth and easy for a first time buyer. Great car selections and amazing customer service! I Highly recommend to anyone looking for used cars in good condition! Will be recommending and putting a good word in to family and friends! Thank you Orlando Car Depot!
Very Good dealer.
I couldn’t be more happier with my car! They definitely made my experience smooth and easy for a first time buyer. Great car selections and amazing customer service! I Highly recommend to anyone looking for used cars in good condition! Will be recommending and putting a good word in to family and friends! Thank you Orlando Car Depot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Dealership
Thank you for your professional help in purchasing my car. I have never had such a stress-free experience. Even after the purchase, you are there to answer any question. Again, thank you for all you do for the people of our community.
Awesome Dealership
Thank you for your professional help in purchasing my car. I have never had such a stress-free experience. Even after the purchase, you are there to answer any question. Again, thank you for all you do for the people of our community.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
recommend
Thanks to ray and Umair for making the process fast and easy for me you guys are truly amazing. highly recommended car lot! thank you again!
recommend
Thanks to ray and Umair for making the process fast and easy for me you guys are truly amazing. highly recommended car lot! thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks
Bought a pre owned Kia Rio for my daughter. After 2500 strong miles the car runs great 👍. Had to replace 1 tire but ray did bring it to my attention before purchase. Upfront car condition and low pricing.
Thanks
Bought a pre owned Kia Rio for my daughter. After 2500 strong miles the car runs great 👍. Had to replace 1 tire but ray did bring it to my attention before purchase. Upfront car condition and low pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delightful
Bought a car from Orlando Car Depot and I couldn’t be happier. I got a great deal on a great car, the service was great from start to finish. If you’re looking for an honest used car lot, I recommend you look no further and stop by and see these guys
Delightful
Bought a car from Orlando Car Depot and I couldn’t be happier. I got a great deal on a great car, the service was great from start to finish. If you’re looking for an honest used car lot, I recommend you look no further and stop by and see these guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
yousef
I will buy there again I recommend for friends to buy there good prices easy financing affordable payment good collection of cars I recommend yes
yousef
I will buy there again I recommend for friends to buy there good prices easy financing affordable payment good collection of cars I recommend yes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good place
Good place and good prices. Had a few cars I was interested in, helped me pick the right one for me. Very patient. Recommend this place. Thanks umar
Good place
Good place and good prices. Had a few cars I was interested in, helped me pick the right one for me. Very patient. Recommend this place. Thanks umar
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase