Reviews

4.7 out of 5 4.7
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 12, 2017

    Bought a 2005 Toyota Tacoma with 160K Miles from Dmitriy. He was very helpful and genuine, gave me a good deal on my trade in. After 6 wks, a long road... trip, a good service report, all is well. I recommend these guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 20, 2017

    since long looking for a used vehicle.. finally cars.com helped me to reach to best.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2017

    Bought my BMW at Car City - love it! Dimitri was a great help - made the process so easy for me! I saw the car online, called and made an appointment.... Dimitri was waiting for me when I arrived, car was right by the door. I came with my Dad and we took the car for a ride. When we returned, Dimitri went over the paperwork with us. My Dad said that he was very impressed with how this dealership was ran. Dimitri really knew his stuff and took good care of us. I told my brother about Car City - he's looking for a car there now! Thank you for my BMW and thank you for making a car buying experience easy for me!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    November 13, 2016

    We paid cash for a Honda Odyssey they were very direct and fast. We didn't negotiate since we were paying cash and the van was a good deal but the vehicle... checked out perfectly and it should last a long time. They were very busy lots of sales going on.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2015

    Reasonable pricing.No push on the clients.Can take a car to your mechanic. Bought a Nissan Sentra from this dealership. Got financing for it easily. 3... months- no bad surprises.No check engine lights. The car runs good. Overall impression of the dealership are quite positive.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2015

    The BMW I loved that I bought from Car City two years ago was rear ended by a 16 year old and totaled again. Well back to Dimitri and the boys I went.... This time i purchased a 2004 BMW x3 because my daughter is 16 and about to get her license. I took this car to my mechanic who again said what great condition it was in with no mechanical problems. They just have a great knack for finding sound cars at more than fair prices. They are really good guys and I highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2014

    No pressure, salesmen are very receptive. We were able to test drive the car on four different days. Each time we visited this dealership, we had the same... experience. Dimitri and Vitaly were very professional and accommodating to work with in buying our car. They have several beautiful used vehicles on their lot. I would recommend this place to anyone looking for a used car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2014

    Very easy to deal with, no pressure selling, allowed for a test drive. Fantastic selection of cars.Recommend!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2014

    Bought a used 2006 AUDI A4 and traded in the old, so overly accommodating, was such a surprise and a pleasure. Will definitely look to them for cars in... the future, THANKS

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 28, 2014

    I bought a 2007 Audi A6 4.2 S Line from this place last week. First mistake I made was not getting this car inspected by an Audi mechanic. Now I know these... cars very well but I am no mechanic by any means. I noticed a slight rough idle in the car when it was cold. Test drove it thoroughly and drove it lightly until fully warmed up, then gave it the full beans twice when at proper engine temperature. Drove about 220 miles to a suburb of Chicago from eastern Iowa to get this car described as in perfect condition body wise and mechanically. Getting there first thing I noticed is yes the body of the car was in really good condition. Ended up buying the car and was about 180 miles on the way home and the oil check level light came on the dash. Pulled over immediately to see that the oil level was fine. Tells me it has a faulty sensor. That was just the start of things...get it home and notice its running rougher and starting to scare me. Drove it to the shop to try to get it in for an oil change and a few minutes before that the check engine light itself comes on and the car begins to run very rough at this point and misfiring. It was intermittently running like that so I carefully drove it to the shop close by immediately. Take it there to find out when he takes the valve cover off the oil is sludged up badly inside the engine and the oil is very dirty. On the Carfax the dealership provided me it said the oil was changed TWICE in less than a thousand mile period...something seems fishy. Come to find out the misfiring issue requires the whole engine to be pulled out(a major major job) and a tensioner that runs the timing chain system is very worn out due to the oil sludge making it work super hard. Bank 1 and cylinders 1-4 all misfiring. Shady thing was that when the mechanic used VagCom(VW/Audi software diagnosis program) it pulls up the engine codes I described but shows right before I bought it these misfiring codes existed prior and someone pulled the battery to clear the codes. I was fuming mad at this point. The service to fix this problem is going to cost me $5000, normally more but the Euro shop I go to is extremely reasonable. Dealers charge up to $11,000 for timing service on a chain driven 4.2 V8. I asked them a few times to help me out even a tiny bit on this bill and all they offered me was a couple warranties that I'm about positive wouldn't cover this especially with a pre existing condition and one of the companies said they don't cover VW V8'S. I asked them numerous times if they could find out if they cover my engine, never followed up on that for me! I told them all the details and I understand the car is as is but this is an extreme situation. Car City Inc. even told me to get an actual statement of the problem of the car and send it to them. My mechanic did all that and faxed off a statement to them and all I was offered again for their "couple options for you" were warranties. One I know for sure wouldn't cover the car and other didn't seem like it either but I would never know cause they never contacted me again. I never threatened or swore at them or anything I stayed professional. A good dealer would take all this into consideration and help a customer out as much as they could without losing money. I didn't talk them down one dollar on the car(yes my fault I know). And who knows who pulled the battery if it was before I purchased the car or if they did it them selves I'll never know. Horrible customer service is all I can say and lucky I made it home and didn't destroy the engine itself and have to have the entire engine rebuilt. Good luck buying from them and don't expect help if something drastic happens after purchase. And GET IT INSPECTED BY REPUTABLE MECHANIC LIKE I DIDN'T before purchase!! I was convinced before driving all that way that I wouldn't be disappointed at all and car is in perfect condition. Could of bought a working A6 and had money left over elsewhere! Zero stars.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
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Car City Inc

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