Wind Rider Auto Outlet

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 10, 2019

    Bought a Chevy Malibu from here. New inspection and the car was really clean with low mileage. I asked was there and issues with the car. He said the car... was mechanically sound. However not even 30 days later the car won't go in reverse and I have to get a new transmission. Brakes and rotors were warped and I'm left with a money pit. If you decide to purchase a car either have a mechanic with you or take to one. They aren't worth the trouble it's gonna cost you later.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2018

    I had a great experience with Wind Rider, I was taken cared of, people were really nice and trustworthy (which is not common with dealerships sometimes).... They actually had exactly the car I wanted for a very good price and they still worked with me to be able to get it. This was my best experience at a car dealer yet, I highly recommend this dealership!.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2018

    They were very helpful and patience. They worked with me to find a good car in my budget. I would definitely recommend them to others and would return... myself if /when the time comes.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2018

    Bought a used Honda Civic a few months ago, and the experience was pleasant and hassle-free. I received the title before the temp-tag expired, which rarely... happens-even with new car dealerships! The car had peeling paint (a common issue with '08 Hondas) and the salesman voluntarily texted me pics of the peeling clear coat to make sure I was aware before driving over from DE. I didn't care-I just wanted a car that runs well, with a manual transmission and good fuel economy, and that's what I got! The paperwork made it clear that the inspection they had done was safety only. While it's nice to purchase a used vehicle that has passed emissions, it will cost more. Don't expect a cheap used car to be guaranteed! Mine passed with flying colors and I expect it will last a while. Thanks guys!

    5.0 out of 5
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    2.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 31, 2018

    I purchased a vehicle from this dealership a few months ago. Everyone was very nice. However, as others had commented on and I can confirm, their inspections... mean absolutely nothing if you live out of state. I failed the MD inspection because there was a large amount of rust on the rotors and the front tires didn't have enough tread on them to pass. I called regarding the rotors several times. Wind Rider said they would help me out, however, I never received a call back after receiving confirmation they were looking to get me a quote. I am now sourcing tires as well. I took this vehicle through two separate state inspections and it failed both times. If you live out of state, make sure you have money in your pocket because the vehicle you purchase will not pass your state inspection. In addition to the vehicle failing, the inspector also brought to our attention that the vehicle did not have the spare tire. My wife drives this car and I have three children that frequently travel in the vehicle. I hope Wind Rider is embarrassed because you put my family at risk. It's a shame because everyone seemed so nice. Maybe it was an exaggeration to cove up for the sale they were about to make.

    3.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    July 3, 2018

    cheaters... posting Honda CRV with different photos, that is how they hook customers.. if you go there do you know what they answer, o it was printing... mistake, we have other one you want, but the other one has 10k more miles, who cares you lost time and money they won..

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2018

    Sold my daughter her first car. Transmission lasted 12 days. $1700 to fix. They refuse to take any responsibility. Reputable dealers will give 30 or 90... days. They're just flipping junk from the auction. Run away screaming from this place.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2018

    Worst place to buy a car from. STAY AWAY!!! Although the price of the vehicle that I bought was good, the process was a nightmare. After I decided to... purchase the vehicle, they couldn’t release it to me because it needed a state inspection. It took hem a week to get them done. The communication during that wait was awful! They told me that it was being seen that day, and I would drive by and the vehicle had not moved. I would call to check on status, no call backs. After the purchase, I come to find out that they had forgotten to pay my trade in off!!!! I had to go back and forth with my old lender to make sure that I wasn’t held liable. Finally, weeks later get all that resolved. My first pair of temporary tags are about to expire. They say that it’s taking longer than expected, they give me a second set. I am now asking for my 3RD SET OF TEMP TAGS! They pass the buck and refuse to take responsibility. By the way I bought te vehicle in March and it’s now mid May, and I’m still waiting! I feel like the owner cares about making sure that everything is squared away, but it’s not nearly enough. STAY AWAY, NOT WORTH THE HASSLE!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    I went with my daughter, who was buying her first car, and we were assisted by Junior who could not have been more helpful, honest and knowledgeable. ... I would recommend this dealership to anyone looking for a used car for a fair price and great cistomer service.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 12, 2018

    really not a good place to go. Try some where else refused to fix any problem and the inspection place they use is definitely suspect.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Eric. Which car did you purchase that we "refused" to fix any problems? We send our vehicles to numerous inspection stations, not one specifical...ly. Please contact us to resolve this matter.

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