Reviews
Write a reviewI gave them a 2nd bad review on 07/24/23.
I gave them a 2nd bad review on 07/24/23. On 07/26/23 Clint calls me to tell me with the 2nd bad review they can not please me so take my vehicle somewhere else. They send out these surveys but don't want the truth. My time and money is valuable to me not them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Failed to provide requested information that I asked for.
Failed to provide requested information that I asked for. Sorry they were too busy. They didn't want to sell the truck.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fantastic dealership! I have purchased 4 new vehicles and...
Fantastic dealership! I have purchased 4 new vehicles and one used vehicle from Courtsey in the past 10 years. Salesman Angelo Frazier is top notch! I would highly recommend anyone wanting to purchase a vehicle to contact Angelo. He is honest, professional and informed and he does not employ the high pressure sales tactic. The service department is fantastic as well. I've never had an issue with any kind of service or repair work not done correctly or on time! Darryl Williams makes sure that all the details are taken care of so I don't have to give it a second thought. The dealership physical plant is new, clean and the people are very friendly. They tend to have a large inventory and if they do not have exactly what you are looking for, they are willing to find it for you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
I have bought two cars from this dealership. Both times great price, great service. I will refer anyone to this dealership. Thank you for your services!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tae, we tremendously appreciate those two purchases, and we are looking forward to earning your business a third time. Thanks
New Customer
September 29th I had a horrible car accident and completely damaged my car. Thankfully I walked with no injuries. October 4th I did an inquiry on the internet about a Jeep Patriot... October 7th I responded with calling Angelo Frazier. He drove the car to me the same day to test drive. October 8th I completed my application. October 9th I was driving my Jeep home!! Out of any vehicle I have ever purchased I have to say this will be the most memorable experience ever! Angelo Frazier has the nickname Deal... I am completely convinced that he is The Real Deal! If you are in need of a vehicle I urge you to go to Courtesy in Ruston La and ask for Mr. Frazier! Tell him I sent you....#SatisfiedCustomer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linite, I'm glad that things turned around for you. And I'm glad that we go the chance to earn your business. We would like to have you as a customer for life. Thanks
Simply the Best
I have purchased 4 cars from Courtesy Chevrolet. They will always be my family’s go to dealership for every car purchase. The customer service is amazing! Angelo makes the purchasing process painless and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Krystin. With every one of those vehicle purchase, the pleasure has been all mine.
without hesitation
Long story short, wanted a z71 had my eye on this one for several weeks. finally made a visit to the dealership. I was lied to several times just to make the sale. 1> ask sales man does this car have apple car play ( always had ford so i had no idea what it was), yes sales man said.. Purchased vehicle guess what no apple car play... 2> Ask sales man does this vehicle still have warranty.. why yes sir it does it don't have but 4000 miles left but it sure does.. Purchased vehicle have transmission problems before first payment guess what no warranty. Guess i should have done a little better homework b4 i bought the xxx. but lesson learned and will not buy a vehicle from this place again and its not due to the problems with the vehicle but the lies that where told just to sell the vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We would like to apologize for your negative experience at our dealership. Please do not hesitate to contact us further about your experience. Thank you for your feedback.
Enjoyable experience
Fast and friendly service, staff was nice and took care of me without an appointment. I was able to get my oil changed and tires rotated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Swing by anytime Laurie. We would love to keep you as a service customer, and would love for you to stop by when you are considering purchasing a vehicle.
Great service
That the service department was able to service my vehicle without setting up an appointment. Will continue to use Courtesy for all my vehicle service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Tyler, I'm glad that we were able to take care of your vehicle's service needs. When you are in the market to purchase a new or pre-owned vehicle, we would love the chance to earn your business then also.
Great service of my truck
The dealer to the deal, big up to the dealership for show a lot of love,A lot of great people you will meet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Donna. We are glad to have you as a customer.