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Bergen Car Company, Inc.

(233 reviews)
Visit Bergen Car Company, Inc.
Sales hours: 9:30am to 7:30pm
View all hours
Sales
Monday 9:30am–7:30pm
Tuesday 9:30am–7:30pm
Wednesday 9:30am–7:30pm
Thursday 9:30am–7:30pm
Friday 9:30am–7:30pm
Saturday 9:30am–6:00pm
Sunday Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2020 consumer dealer award
(973) 287-4452 (973) 287-4452

Reviews

(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergen Car Company, Inc. from DealerRater.

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Highly recommended

Very professional, efficient and friendly. Easy to deal with. Phone calls are returned quickly. Fares helped resolved any issue to leave the customer satisfied. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My experience with Bergen car company

Bergen car company is the place to go when ready to buy a nice good quality car. The staff there are extremely helpful... from picking you up to having drive away confident in your own car... all smiles��... thanks Fares, for your excellent work and the rest of staff a big thank you!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service & Integrity

Bergen Car may or may not have the vehicle you want but they stand behind the cars they sell. All the cars on the lot were in great condition to choose from. José was great and made the whole process smooth! Their service of customer attention to my needs was outstanding. They addressed any issue I had and resolved it fast. Hadil in the office made all the paperwork easy to understand and connected with my bank and insurance in the same day. I'm very satisfied with my purchase and highly recommend Bergen Car to anyone who needs a quality turn key car! Special thanks to Fares Khoury for the integrity of his company. 5 stars all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service, awesome place

I can’t begin to explain how pleasant my experience was at this dealership. The car runs perfectly and after visiting 3 other dealerships before hand, I really found them to be up front and honest and it was extremely settling they were even able to get us a rate almost 10 points lower than everywhere else we went if you go there let Ferris, Jose, and Hadil take care of you there much better than State Farm lol. I also want to mention that I was in a rush and Hadil got my finanacing done really fast allowing me to be in and out in less than 1 1/2 hrs I thought that was a record I love this place and will send everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience friendly service

I can’t begin to explain how pleasant my experience was at this dealership. The car runs perfectly and after visiting 3 other dealerships before hand, I really found them to be up front and honest and it was extremely settling they were even able to get us a rate almost 10 points lower than everywhere else we went if you go there let Fares, Jose, and Hadil take care of you there much better than State Farm lol. I also want to mention that I was in a rush and Hadil got my finanacing done really fast allowing me to be in and out in less than 1 1/2 hrs I thought that was a record I love this place and will send everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service always!

I just purchased my third vehicle from Bergen car Company. I am very pleased with all my auto purchases at this dealership. Fares is a kind gentleman who goes above and beyond to ensure his customers are 100% satisfied. The entire process was painless and went very smooth. It’s like a family at Bergen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They get it done!

These guys are the best dont second guess they get you approved with low rates. They become family when you purchase from them and also look out for you in the future! Happy with service prise and finance. Thank you beegen car company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership, great staff equals great car purchase!

Fares has always made the process quick and easy! He is so friendly, knowledgeable and not pushy. Willing to go the extra mile to help you! Fares as well as the staff were very easy going and provided a stress free process. I just got my second car from him and will definitely go back to him for a third! Thanks Fares and Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The whole staff are friendly & caring

I didn’t end up getting the car from the place, but the staff are genuinely caring and they would never try to scam you unlike some other dealers I’ve seen. If they had the car I wanted I would have definitely bought it from here. Good price, cars you book are actually there, and the people are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got what I wanted

It’s amazing that there are some dealership that really care about the customer and Bergen Car Company showed that, Thank you for the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.