VIP Auto Enterprise, Inc.

2.1 out of 5 2.1

Reviews

2.1 out of 5 2.1
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 22, 2020

    Recently bought an 05 F150 that has tons of trans leaks and problems. The Salesman said if I have any problems to contact them and they would take care... of me and it's been weeks with this issue the manager is never there and they are never willing to help in any way. This dealership has horrible customer service so be very careful what you buy from here. This has been the worst car buying experience

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2020

    Great people, great management. This was my second purchase from VIP auto. I purchased a E46 m3 about 3 years ago, I still got it with no issues. I... purchased a 335i manual and it's great! Ran into a couple issues and just called them and they took care of everything!! Highly recommend, very understanding, and caring facility. Used car buying has never been better. Make sure you look for Danny the finance manager and Diego the sales manager!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • April 20, 2019

    They have really nice cars you should buy they are very cooperative . . . . . . . . . . . . .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Customer, Thank you very for leaving us a review! We truly appreciate your kind words and love hearing about your 5 star experience. The Team at ...VIP Auto Enterprise Inc.

  • 1.0 out of 5
    May 2, 2020

    I purchased a 2013 Mercedes e350 diesel in September 2019. I noticed the check engine light on and asked for a warranty on the car before purchase. They... reassured me that if the car was not drivable which was my biggest concern they would definitely work with me. Reluctantly I signed the no warranty contract. Sure enough they sold me the car with the check engine light on. I took the car to Mercedes maitland and they said that my purchase was going to be a money hole because the knox sensor was bad. 3800 to fix which I couldn't afford. On top of that there is a massive oil leak in the car on upper oil pan and lower.(20hr job) 6500 to fix for a total of 10,300 in repairs and the car was sold to me at 17500. I went back to the vip auto and of course they gave me the run around and never contacted me for help. I trusted this these guys and they screwed me. I have lost my job because I couldn't get to work and the car is still sitting in the drive way. WORST DECISION OF MY LIFE! I STILL CANT BELIEVE THIS HAPPENED TO ME.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2020

    I purchased a 2013 Mercedes e350 diesel in September 2019. I noticed the check engine light on and asked for a warranty on the car before purchase. They... reassured me that if the car was not drivable which was my biggest concern they would definitely work with me. Reluctantly I signed the no warrantY contract. Sure enough they sold me the car with the check engine light on. I took the car to Mercedes maitland and they said that my purchase was going to be a money hole because the knox sensor was bad. 3800 to fix which I couldn't afford. On top of that there is a massive oil leak in the car on upper oil pan and lower.(20hr job) 6500 to fix for a total of 10,300 in repairs and the car was sold to me at 17500. I went back to the vip auto and of course they gave me the run around and never contacted me for help. I trusted this these guys and they screwed me. I have lost my job because I couldn't get to work and the car is still sitting in the drive way. WORST DECISION OF MY LIFE! I STILL CANT BELIEVE THIS HAPPENED TO ME.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 9, 2020

    If you decide to go to this dealer be Extremely careful most of their cars are junk. They also have another one of there dealerships in front of greenway... ford. They will mask any problems just to sell you the car and afterwards your left with a pile of junk. They know what there selling you is no good and they won't help you afterwards. You must absolutely bring a mechanic with you that really knows his stuff.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    April 29, 2019

    The salesman (Kendall) was late for my appointment. Then he showed up in sweats and flip flops. Lied about required down payment. He was unprepared, unprofessional,... and untrustworthy.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 11 found this review helpful. Did you?
  • 1.0 out of 5
    February 25, 2018

    Had me drive 8 hours for a car I had put a $100 deposit on. Get there and car was a mess, clearly just cleared the engine codes right before I got there.... Luckily I had a code reader of my own and saw 3/4 cylinders were misfiring, it hardly started, tires didn't have air, unreported front end damage (could tell good had been replaced and sprayed a slightly different color). WASTED MY TIME.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 13 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2017

    This place is amazing. They went out of their way to make the deal happen and I ended up with an amazing car that I absolutely love. Everyone here was... so helpful and so friendly. I would highly recommend this place to anyone who wants a quality car for a great price. If your looking for a great vehicle this is the place to go first.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Rosie, Thank you for taking the time to leave us a 5 star experience. The Team at VIP Auto Enterprise Inc.

  • 5.0 out of 5
    October 16, 2017

    These guys go out of the way to make sure you are satisfied with what you buy. if you are looking for a car this is the place to go

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Sami, Thank you for your kind words and love your 5 star experience. The Team at VIP Auto Enterprise Inc.

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