Maximum Auto Outlet

2.8
(429 reviews)
Visit Maximum Auto Outlet
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–5:00pm

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(571) 257-2895 (571) 257-2895

Inventory

See all 555 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2011.
Hassle free "No Haggle Pricing"

Reviews

2.8
(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I took a 2007 camry I was interested in purchasing to MD

I took a 2007 camry I was interested in purchasing to MD for an inspection, since I live in MD and wanted to make sure it would pass before purchase. Thank goodness I did, although it cost me $120 I'll never get back. The inspection found 4 minor issues totaling around $650. I returned to Maximum Auto with the inspection and they tried to convince me that there was nothing wrong with the car, and that the MD inspector was lying to me. I asked if they would fix the issues and they refused because it had already passed their VA inspection. The salesman Abbas tried to convince me that he was an 'engineer' and that cars don't really need a secondary hood latch, an item that failed. He just seemed like he was ready to tell me anything to get me to buy the car as-is. I was so disappointed , I really liked the car, I just wanted them to get it to pass inspection. I'm sure that less experienced customers fall for that scheme all the time. :(

1.0

I took a 2007 camry I was interested in purchasing to MD

I took a 2007 camry I was interested in purchasing to MD for an inspection, since I live in MD and wanted to make sure it would pass before purchase. Thank goodness I did, although it cost me $120 I'll never get back. The inspection found 4 minor issues totaling around $650. I returned to Maximum Auto with the inspection and they tried to convince me that there was nothing wrong with the car, and that the MD inspector was lying to me. I asked if they would fix the issues and they refused because it had already passed their VA inspection. The salesman Abbas tried to convince me that he was an 'engineer' and that cars don't really need a secondary hood latch, an item that failed. He just seemed like he was ready to tell me anything to get me to buy the car as-is. I was so disappointed , I really liked the car, I just wanted them to get it to pass inspection. I'm sure that less experienced customers fall for that scheme all the time. :(

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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1.0

Abysmal customer service.

Abysmal customer service. They don't even make eye contact while talking to their potential customers. We are buying a vehicle and it is a serious investment. The people seem to b bothered me asking questions about the vehicle the finances. They want me ronn down to loan even before I decided the car inantes to puchase. Good for me, I found a nice auto dealer nearby and found a RAV4 2017 in a great condition and purchased on the same day.

1.0

Abysmal customer service.

Abysmal customer service. They don't even make eye contact while talking to their potential customers. We are buying a vehicle and it is a serious investment. The people seem to b bothered me asking questions about the vehicle the finances. They want me ronn down to loan even before I decided the car inantes to puchase. Good for me, I found a nice auto dealer nearby and found a RAV4 2017 in a great condition and purchased on the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

They don’t respond.

They don’t respond. Usually the car dealer worries you to death about buying a vehicle. These people never reach out to you. You have to keep calling them. Don’t waste your time with this place

1.0

They don’t respond.

They don’t respond. Usually the car dealer worries you to death about buying a vehicle. These people never reach out to you. You have to keep calling them. Don’t waste your time with this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Thank you Mr JJ

J-J is very kind and helpful, really appreciate his service they are very good and kindly service for us we really like him services

5.0

Thank you Mr JJ

J-J is very kind and helpful, really appreciate his service they are very good and kindly service for us we really like him services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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5.0

Look no further.

We needed a car and had a budget to stick to. Joey and Abdur were great. We saw 6 different vehicles. They help us wade through the Carfax reports and choose a car with no "baggage" in its past. The two salesmen were very professional and patient as we chose our vehicle. Simply the best. Planning to go back when I need another vehicle in the future.

5.0

Look no further.

We needed a car and had a budget to stick to. Joey and Abdur were great. We saw 6 different vehicles. They help us wade through the Carfax reports and choose a car with no "baggage" in its past. The two salesmen were very professional and patient as we chose our vehicle. Simply the best. Planning to go back when I need another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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5.0

I didn't end up buying, but only because it wasn't the

I didn't end up buying, but only because it wasn't the right car for me. Zero pressure friendly sales staff. Ask for Aaron or his manager, Chris.

5.0

I didn't end up buying, but only because it wasn't the

I didn't end up buying, but only because it wasn't the right car for me. Zero pressure friendly sales staff. Ask for Aaron or his manager, Chris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Lack of maintenance on their used vehicles

They don’t service their vehicles so you have to take your mechanic to go check it or you will buy a vehicle with many issues you need to fix.

1.0

Lack of maintenance on their used vehicles

They don’t service their vehicles so you have to take your mechanic to go check it or you will buy a vehicle with many issues you need to fix.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
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1.0

worst dealership in the dmv!!!

garbage dealership!!!! They are so unprofessional and when I try contacting them they take like 3 days to respond. they claim their prices are the best in the market. in reality they are mid prices for a base model cars. no warranty no negotiantions nothing they are the worse dealership in the dmv. the reviews about this place is 100% true.i asked them to get me a car when I went in person and the guy just didn't even bother. AVOID THIS PLACE!!!

1.0

worst dealership in the dmv!!!

garbage dealership!!!! They are so unprofessional and when I try contacting them they take like 3 days to respond. they claim their prices are the best in the market. in reality they are mid prices for a base model cars. no warranty no negotiantions nothing they are the worse dealership in the dmv. the reviews about this place is 100% true.i asked them to get me a car when I went in person and the guy just didn't even bother. AVOID THIS PLACE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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3.0

They have never got in touch with me about the car!

They have never got in touch with me about the car! I wondered what happened about it!

3.0

They have never got in touch with me about the car!

They have never got in touch with me about the car! I wondered what happened about it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

The reviews are so misleading, people who expect a used

The reviews are so misleading, people who expect a used car dealer to diagnose and repair everything wrong with a car is ludicrous. If you came from far away to buy a car a t a high volume dealership they do not have to treat you like you are visiting royalty... they have amazing cars, i got a very pretty maserati abd JJ was THE most amazing person at any dealership ever (a loan miracle worker). this lady's kid coukd not tell the car did not have headlghts so she left a nasty review? dont mind the whiny karens, this is a great dealership, I am taking my much smarter 19yo there tom to get a car.... yes he knows what a headlight is!

5.0

The reviews are so misleading, people who expect a used

The reviews are so misleading, people who expect a used car dealer to diagnose and repair everything wrong with a car is ludicrous. If you came from far away to buy a car a t a high volume dealership they do not have to treat you like you are visiting royalty... they have amazing cars, i got a very pretty maserati abd JJ was THE most amazing person at any dealership ever (a loan miracle worker). this lady's kid coukd not tell the car did not have headlghts so she left a nasty review? dont mind the whiny karens, this is a great dealership, I am taking my much smarter 19yo there tom to get a car.... yes he knows what a headlight is!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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