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Broadway Motor Car Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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LOVE LOVE LOVE BROADWAY MOTOR CAR

THIS IS MY 6TH PURCHASE FROM HERE BECAUSE SARAH AND TONY MAKE IT SO EASY. THEY ARE FRIENDLY, NICE AND CARE ABOUT MY FAMILY AND I. I BOUGHT AN EXTENDED WARRANTY FOR 3 YEARS AND EVEN DID MY FINANCING THERE. 1 STOP SHOPPING. ALL OF MY FAMILY BUYS FROM BROADWAY TOO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Sarah is the absolute best!! I can't begin to thank her enough for all she has done for me during my car purchasing process. I don't have the best credit and she worked her tail off day in and day out to get me into the vehicle I fell in love with! She literally worked night and day and pulled out every trick she had up her sleeve for me! She was so friendly and personable which made the car buying process more comfortable for me and my family. The fact that she was a complete stranger bending over backwards for me shows what a HUGE heart she has!! I would recommend her as well as broadway to anyone hands down! Thanks again Sarah <3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership

Sarah is hands down one of the best sales rep. She goes and above and beyond. She is well-through with explaining the car process, polite, and friendly. You can tell she loves and is very passionate about her job and customers, which is something rare these days. I would recommend anybody looking to buy a car to come here. Tony offered to put our plates on which most places don't, overall this dealership is one of the best hands down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personable staff

I found the people at Broadway Motor Car to be personable and on the ball as well. Buying a used car was an easy and friendly experience. Questions that I asked beforehand and afterwards were answered clearly and in a timely manner by phone and by email, and I appreciate that. The car runs well and they helped address issues within the warranty period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not good

Do yourself a favor and do not purchase a vehicle from these people. The customer service is the worst and the one woman is a liar. Never in my life have I&#8217;ve seen any business like this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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purchased 2012 Nissan Maxima

Love this Dealership. First time purchasing a car here. Small business and NOT pushy. Allowed me to actually look at cars without being hassled like the big dealerships tend to do. Friendly employees. Felt like I was talking to friends. Only 2 employees (owner and one sales associate) Would most definately reccommed other to check this dealership out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a vehicle

Tony and Kelly go the extra mile to satisfy customers.And their warranty steps up to the plate from day one as advertised.Just purchased my second vehicle from Broadway and 4th one from Tony... I am 100 percent happy with my purchase. Cudos to the staff at Broadway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jump the gun

So I wrote a review on this dealer b4 I tried to let them know that I am still having issues with my truck then I e mail them telling them I'm still have not got my truck fixed and the problems the office manager called me at 830 p.m. to try to help me resolve my problems and get me up and going she told me that she hadn't herd from me ,so she that the warranty I brought from the credit union had fixed my truck but when I told all me issues she Tod me try are going to help me thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience yet

I looked online for a Chevy Colorado for 3 weeks and could not beat the deal I got here. It's been 2 months and I still look online once in a while and haven't found a better deal yet. I traveled 48 miles to Broadway Motor Car and it was well worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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mark s. East greenbush

Everyone at Broadway Motor Car very nice and helpful. I was able to buy a vehicle quick with easy financing from them. They let me test drive any vehicle and were very patient with me when I was undecided because they had such a good selection to pick from. I think the sticker price is what your going to pay, they are priced to sell. I would recommend them to anyone looking for a good pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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