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Ed Martin Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Ed Martin Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2011

Ed Martin Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep

...

vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2109 E 53rd St to see for yourself!

"The Only Name You Need To Know!"

Service

Oil, Filter Change

$29.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
59 lifetime reviews. Includes reviews of Ed Martin Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2018

    Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured... I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!

    5.0 out of 5
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    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Henderson

    Salesperson

    NOT RATED

  • 1.0 out of 5
    August 29, 2018

    Advice from JCC, work out with EM. Talked to Brain once , he doesn???t return calls & MIA for 3 hrs. rest of time. Returned home.

    3.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Burke

    General Manager

    NOT RATED

    Kevin Frazier

    Service Manager

    NOT RATED

  • April 2, 2018

    Mr.Conn is a really patient and not a pushy person. He did everything in his power to get me a nice vehicle and he worked his magic and made it happen.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2018

    Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find... while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Henderson

    Salesperson

    NOT RATED

  • 2.0 out of 5
    August 13, 2018

    I took our van in last year for an ac issue. They told me it wasn't covered by my warranty and needed a new HVAC system for 1k. It was near the end of... the summer so we waited. We called this year to verify it couldn't be an obscure recall we found for a "blend actuator". They said, "No, it was definitely the HVAC". I ordered the part and had a friend's shop change it anyway because it was a simple change. That was all that was wrong. We spent a lot of time driving a vehicle with no AC because they quite possibly were trying to get me to pay 1k instead of a cheap fix. They were kind enough to reimburse me for the money I paid the other shop to fix it which I truly did appreciate. However, this made me question if I should always get 2nd opinions before I have them repair a vehicle.

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your reply. No, we haven't had any more issues with the air conditioning. The actuator is all they changed to fix it. The part that was fru...strating is that I specifically asked if there was any chance it could only be that part and I was told no. It just seems like it would have been worth a try before the 1k assessment.


    Worked with:
    Kevin Frazier

    Service Manager

    NOT RATED

  • 5.0 out of 5
    August 12, 2018

    Mr Burke is among the most honest and genuine people I have encountered. He was straight forward straight forward and patient. would recommend to anyone.

    Not Applicable
    Customer Service
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Burke

    General Manager

    NOT RATED

  • 1.0 out of 5
    July 24, 2018

    Brain Burke, will lie to you, if his mouth is moving, beware. Does not do as promised & doesn’t return phone calls. Overall very bad experience,... so beware ! Service Manager, Kevin seems sincere & does return phone calls , my service problem wasn’t resolved, but at least he returned phone call. Had to get assistance from Jeep CS to get his attention .

    1.0 out of 5
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    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Burke

    General Manager

    NOT RATED

    Kevin Frazier

    Service Manager

    NOT RATED

  • 5.0 out of 5
    February 26, 2018

    My salesman, John Goodpaster, made the entire process fast, easy, and painless. I was so glad that I didn't have to spend countless hours at the dealership.... I was able to send pictures and other needed information via text as to the cars that I wanted to trade in. I then found the car that I wanted to purchase on-line. John was able to put the entire deal together and relay that information to me before I arrived at the dealership. When I arrived at the dealership I was able to test drive the car and then meet with someone in the business office to complete the transaction. All in all the process at the dealership took less than an hour. I love this way to purchase a car. The next time that I purchase a car I will return to John Goodpaster at Ed Martin. Thanks John

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2017

    Cory helped me figure out the type a vehicle that was right for my son and I.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2017

    So glad we went into edmartin to trade our jeep in April we weren't sure about the 2010 Nissan Rogue we were eligible for since our credit and time on... the job. Cory did the job for us got us approved and in a vehicle that's a lot better than the one we traded in. Our jeep we traded was old and had a lot needing done with it no ac and with two babies we needed one with ac. About after a month the compressor for the ac went out on the Nissan we got from the dealership. Was gonna cost almost $900 and we were gonna have to pay half and that definitely wasn't possible with all our bills and on one income with two babies to come up all the sudden with it. So I had some words with cory and the dealership and cory is paying half of our half out of his discount or commission not sure he just said he was gonna pay half of our part so we only had to come up with $200 . While it's being fixed he put me in a temporary vehicle so we had a vehicle to drive. This means a lot because we were upset about having the vehicle only a little over a month and it happening but now he has done all he could to make sure we were happy and he definitely did an awesome job. I'll go back to him always for vehicles. Thank you so much for your work and dedication and awesome service. Cory Smith Jones I'll recommend people going to him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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