Reviews
They were absolutely wonderful to work with and very
They were absolutely wonderful to work with and very professional! They made my dreams of owning a Jeep come true!
They were absolutely wonderful to work with and very
They were absolutely wonderful to work with and very professional! They made my dreams of owning a Jeep come true!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for choosing our dealership for your vehicle purchase! We genuinely appreciate your support and review of our team. Enjoy your new Jeep!
I was suppose to be reimbursed for the buy 3 tires get 1
I was suppose to be reimbursed for the buy 3 tires get 1 free special and never did. Contacted Brian Burke and he never got back with me.
I was suppose to be reimbursed for the buy 3 tires get 1
I was suppose to be reimbursed for the buy 3 tires get 1 free special and never did. Contacted Brian Burke and he never got back with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the recent misunderstanding. We will reach out to you when we open on Thursday.
Kris was excellent!
Kris was excellent! He didn’t let me settle for just anything, he asked me what I was looking for & EXCEEDED my expectations! He made buying a car the easiest experience! I am over the moon in love with my new SUV & I cannot thank Kris enough for the HARD DEDICATION he showed me to find exactly what I wanted! THANK YOU KRIS!
Kris was excellent!
Kris was excellent! He didn’t let me settle for just anything, he asked me what I was looking for & EXCEEDED my expectations! He made buying a car the easiest experience! I am over the moon in love with my new SUV & I cannot thank Kris enough for the HARD DEDICATION he showed me to find exactly what I wanted! THANK YOU KRIS!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Marissa! We’re thrilled to hear that Kris exceeded your expectations and made your car-buying experience so enjoyable. Congratulations on your new SUV, and we appreciate your business!
My search started online, which is where I found a
My search started online, which is where I found a vehicle I really wanted to check out. So, I called Ed Martin CDJR and Kris G. answered the phone. He told me the vehicle was still for sale, BUT someone was working a deal on it all day. He said if I wanted to come see it, he would let me know if anything happened with the vehicle. This dealer is 1.5 hours away from me, so if it was sold, I really needed to know ASAP to avoid wasting my time. About 20 minutes after I left the house, he told me the vehicle was sold. I was heartbroken but accepted the situation. He texted me soon after with some other vehicles I might be interested in. Turns out one of them caught my eye. I had some other vehicles I wanted to check out that were on my list and ended up getting absolutely screwed driving to those dealers… I then told Kris I was on my way to look at the vehicle he had suggested to me which didn’t have all the options/ features I initially wanted. But after arriving at the dealer, I could see the vehicle was sitting out front waiting for me and it had already been cleaned up (or it was just already clean to begin with). This was nice as I didn’t have to struggle to look for damage under a layer of dirt… Seeing how clean and well-kept the vehicle was, the features I wanted felt less important. We then worked on making a deal, which was way easier than expected. I did a lot of looking around for vehicles in my price range and knew exactly what the price range was for the vehicle I ended up purchasing. I believe it was an honest and reasonable price. The price was so reasonable in fact, I literally didn’t have a legitimate reason for them to knock $1 off the price. We agreed on pricing and then went over some of the financing with Jeremy G., but it was late, and we decided to finish the agreement the next day. Even though I hadn’t signed all the necessary paperwork, they surprised me by allowing me to drive the vehicle home. I was pretty happy about that, since I was hoping to come home with a new vehicle that day. The next day I worked with Jeremy again to go over the rest of the paperwork and he did an excellent job of explaining everything in a way that made sense to me. I didn’t feel uneasy about signing something I shouldn’t have. I felt totally comfortable and confident when I left the lot. To summarize the rest, I drove up there a total of 4 times and spent 12 hours on the road going back and forth. Once to look at the vehicle and start paperwork, another time to finish the paperwork, another time to drop it off for Glasscoat and warranty work, then again to finally pick it up. Each time, they filled the tank back up and they even threw in a brand-new key for me. Overall, I’m extremely satisfied with this purchase, and I’m impressed with how pleasant the entire experience was. These guys have set a new standard for me when it comes to purchasing a vehicle from a dealer. I’ll honestly be back for my next car(s) in the future. Congrats on earning yourselves a new loyal customer 😊 To Kris and Jeremy, you guys were absolutely awesome, and it was great meeting the both you!
My search started online, which is where I found a
My search started online, which is where I found a vehicle I really wanted to check out. So, I called Ed Martin CDJR and Kris G. answered the phone. He told me the vehicle was still for sale, BUT someone was working a deal on it all day. He said if I wanted to come see it, he would let me know if anything happened with the vehicle. This dealer is 1.5 hours away from me, so if it was sold, I really needed to know ASAP to avoid wasting my time. About 20 minutes after I left the house, he told me the vehicle was sold. I was heartbroken but accepted the situation. He texted me soon after with some other vehicles I might be interested in. Turns out one of them caught my eye. I had some other vehicles I wanted to check out that were on my list and ended up getting absolutely screwed driving to those dealers… I then told Kris I was on my way to look at the vehicle he had suggested to me which didn’t have all the options/ features I initially wanted. But after arriving at the dealer, I could see the vehicle was sitting out front waiting for me and it had already been cleaned up (or it was just already clean to begin with). This was nice as I didn’t have to struggle to look for damage under a layer of dirt… Seeing how clean and well-kept the vehicle was, the features I wanted felt less important. We then worked on making a deal, which was way easier than expected. I did a lot of looking around for vehicles in my price range and knew exactly what the price range was for the vehicle I ended up purchasing. I believe it was an honest and reasonable price. The price was so reasonable in fact, I literally didn’t have a legitimate reason for them to knock $1 off the price. We agreed on pricing and then went over some of the financing with Jeremy G., but it was late, and we decided to finish the agreement the next day. Even though I hadn’t signed all the necessary paperwork, they surprised me by allowing me to drive the vehicle home. I was pretty happy about that, since I was hoping to come home with a new vehicle that day. The next day I worked with Jeremy again to go over the rest of the paperwork and he did an excellent job of explaining everything in a way that made sense to me. I didn’t feel uneasy about signing something I shouldn’t have. I felt totally comfortable and confident when I left the lot. To summarize the rest, I drove up there a total of 4 times and spent 12 hours on the road going back and forth. Once to look at the vehicle and start paperwork, another time to finish the paperwork, another time to drop it off for Glasscoat and warranty work, then again to finally pick it up. Each time, they filled the tank back up and they even threw in a brand-new key for me. Overall, I’m extremely satisfied with this purchase, and I’m impressed with how pleasant the entire experience was. These guys have set a new standard for me when it comes to purchasing a vehicle from a dealer. I’ll honestly be back for my next car(s) in the future. Congrats on earning yourselves a new loyal customer 😊 To Kris and Jeremy, you guys were absolutely awesome, and it was great meeting the both you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robin worked hard to find a vehicle that fit my family's
Robin worked hard to find a vehicle that fit my family's many needs and also fit my budget and desired mileage. Car buying can be stressful, but Robin was patient and made it a pleasant experience. Thank you!
Robin worked hard to find a vehicle that fit my family's
Robin worked hard to find a vehicle that fit my family's many needs and also fit my budget and desired mileage. Car buying can be stressful, but Robin was patient and made it a pleasant experience. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business! We’re thrilled to hear Robin made your car-buying experience pleasant and stress-free. Enjoy your new vehicle!
The service and help with the process was amazing.
The service and help with the process was amazing. Robin surpassed all expectations. Would definitely recommend to anyone looking at getting a vehicle.
The service and help with the process was amazing.
The service and help with the process was amazing. Robin surpassed all expectations. Would definitely recommend to anyone looking at getting a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Matt! We truly appreciate your business and kind review of our dealership team. Enjoy your beautiful vehicle!
The dealership is clean and inviting.
The dealership is clean and inviting. Friendly staff. Robin was the best! Jeremy made the paperwork super smooth!
The dealership is clean and inviting.
The dealership is clean and inviting. Friendly staff. Robin was the best! Jeremy made the paperwork super smooth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We appreciate your business and your kind feedback. Enjoy your beautiful Hyundai!
Fair negotiation, fair price on everything wonderful
Fair negotiation, fair price on everything wonderful person to work with. And Ed Martin is a wonderful place to shop
Fair negotiation, fair price on everything wonderful
Fair negotiation, fair price on everything wonderful person to work with. And Ed Martin is a wonderful place to shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We appreciate your business and your kind feedback. Enjoy your Ram truck!
Robin was very friendly and helpful.
Robin was very friendly and helpful. She was willing to work with us and never gave us negative hope.
Robin was very friendly and helpful.
Robin was very friendly and helpful. She was willing to work with us and never gave us negative hope.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and kind review of Robin and our dealership!
Robin was amazing to work with!
Robin was amazing to work with! I’m very happy with my purchase and will definitely keep them in mind on the next one.
Robin was amazing to work with!
Robin was amazing to work with! I’m very happy with my purchase and will definitely keep them in mind on the next one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so very much for your business and kind review! Enjoy your beautiful Ford and welcome to the Ed Martin family!