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Hickory Used Car Superstore

(458 reviews)
Visit Hickory Used Car Superstore
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 8:00am–5:00pm
Tuesday 8:30am–8:00pm 8:00am–5:00pm
Wednesday 8:30am–8:00pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–5:00pm
Friday 8:30am–8:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(828) 615-8041 (828) 615-8041

Inventory

See all 205 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2011.
Hickory Used Car Superstore a proud member of the Everett Automotive Team offers a large selection of quality pre-owned vehicles at super prices. Located in Hickory North Carolina Hickory Used Car Superstore is conveniently situated on US Highway 70 off the I-40 corridor which makes it an easy drive from Mooresville Lenoir and Morganton. Our simple online shopping experience also enables us to serve Charlotte Greensboro Raleigh Asheville Winston-Salem Boone and beyond. So come experience the NEW way to buy USED! Visit us online at www.HickoryUsed.com.
Super selection super deals and super service!

Service center

Phone number (828) 615-8041

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hickory Used Car Superstore from DealerRater.

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My daughter bought a car from them and came to find out

My daughter bought a car from them and came to find out that it has 6 recalls in it , very disappointed with them we are returning customers thought they would have treated us better will not send anyone to them

My daughter bought a car from them and came to find out

My daughter bought a car from them and came to find out that it has 6 recalls in it , very disappointed with them we are returning customers thought they would have treated us better will not send anyone to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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the salesman was very rude had to walk away and now i

the salesman was very rude had to walk away and now i would not take the at a good discount price

the salesman was very rude had to walk away and now i

the salesman was very rude had to walk away and now i would not take the at a good discount price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Extremely unhappy with my service.

Extremely unhappy with my service. Never again. Felt like I was sold a lemon. Within 24 hours of driving my car off of the lot the check engine light came on. Have already consulted legal advice with my lawyer. Lesson learned. Total scam!

Extremely unhappy with my service.

Extremely unhappy with my service. Never again. Felt like I was sold a lemon. Within 24 hours of driving my car off of the lot the check engine light came on. Have already consulted legal advice with my lawyer. Lesson learned. Total scam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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J.J done a phenomenal job with my purchasing process! He

J.J done a phenomenal job with my purchasing process! He was very knowledgeable and patient throughout the entire transaction.

J.J done a phenomenal job with my purchasing process! He

J.J done a phenomenal job with my purchasing process! He was very knowledgeable and patient throughout the entire transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Neil was wonderful to work with!

Neil was wonderful to work with! Fantastic communication and he was efficient in making sure that I was in and out of the dealership in a timely manner. James, the finance manager was very helpful and made sure that I understood everything about my purchase and trade. I am very happy with my experience with these guys! Highly recommended for your next vehicle purchase! :)

Neil was wonderful to work with!

Neil was wonderful to work with! Fantastic communication and he was efficient in making sure that I was in and out of the dealership in a timely manner. James, the finance manager was very helpful and made sure that I understood everything about my purchase and trade. I am very happy with my experience with these guys! Highly recommended for your next vehicle purchase! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Beware of this dealership worst experience I bought a

Beware of this dealership worst experience I bought a 2018 Jeep Wrangler and had them deliver to me dealership changed tires and rims other than what was advertised on site, noticed crack in windshield, windshield wiper won’t work took to my mechanic tires are bad no tread, bad windshield wiper pump broke. When I addressed to dealer ship they refuse to fix this is unacceptable and very poor customer service

Beware of this dealership worst experience I bought a

Beware of this dealership worst experience I bought a 2018 Jeep Wrangler and had them deliver to me dealership changed tires and rims other than what was advertised on site, noticed crack in windshield, windshield wiper won’t work took to my mechanic tires are bad no tread, bad windshield wiper pump broke. When I addressed to dealer ship they refuse to fix this is unacceptable and very poor customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Stacey, please reach out to (828) 327-9171 and ask for Clelia Ross.

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Ask for Andrew V!

Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me

Ask for Andrew V!

Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Everyone here was just great to work with, they answered

Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.

Everyone here was just great to work with, they answered

Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Kasey was great.

Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.

Kasey was great.

Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind remarks. We are so happy Kasey was able to help you!

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Very dis respectful to women they think we don't know

Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire

Very dis respectful to women they think we don't know

Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

On 05/09/24, Ms. Dimaggio purchased a 2017 Hyundai Santa Fe Sport 2.4L with 102047 miles from Hickory Used Car Superstore. The vehicle was marked “As Is-With No Warranty Whatsoever”; Dimaggio also signed a copy of the notice . The customer was also provided a copy of the Carfax for the vehicle. On 06/17/24 the customer advised she was having an issue with oil consumption. Unfortunately, as with any used vehicle, issues can arise at any time. We did reach out to the customer several times to speak with her to see if there was anything we could do to assist her but she either cursed and yelled at the salesman or sent the call directly to voicemail. We offered to try and assist her in getting into another vehicle, but were unable to do so.

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