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Hickory Used Car Superstore

(452 reviews)
Visit Hickory Used Car Superstore
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 8:00am–5:00pm
Tuesday 8:30am–8:00pm 8:00am–5:00pm
Wednesday 8:30am–8:00pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–5:00pm
Friday 8:30am–8:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(828) 615-8041 (828) 615-8041

Inventory

See all 230 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2011.
Hickory Used Car Superstore a proud member of the Everett Automotive Team offers a large selection of quality pre-owned vehicles at super prices. Located in Hickory North Carolina Hickory Used Car Superstore is conveniently situated on US Highway 70 off the I-40 corridor which makes it an easy drive from Mooresville Lenoir and Morganton. Our simple online shopping experience also enables us to serve Charlotte Greensboro Raleigh Asheville Winston-Salem Boone and beyond. So come experience the NEW way to buy USED! Visit us online at www.HickoryUsed.com.
Super selection super deals and super service!

Service center

Phone number (828) 615-8041

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ask for Andrew V!

Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me

Ask for Andrew V!

Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Everyone here was just great to work with, they answered

Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.

Everyone here was just great to work with, they answered

Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kasey was great.

Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.

Kasey was great.

Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind remarks. We are so happy Kasey was able to help you!

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Very dis respectful to women they think we don't know

Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire

Very dis respectful to women they think we don't know

Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

On 05/09/24, Ms. Dimaggio purchased a 2017 Hyundai Santa Fe Sport 2.4L with 102047 miles from Hickory Used Car Superstore. The vehicle was marked “As Is-With No Warranty Whatsoever”; Dimaggio also signed a copy of the notice . The customer was also provided a copy of the Carfax for the vehicle. On 06/17/24 the customer advised she was having an issue with oil consumption. Unfortunately, as with any used vehicle, issues can arise at any time. We did reach out to the customer several times to speak with her to see if there was anything we could do to assist her but she either cursed and yelled at the salesman or sent the call directly to voicemail. We offered to try and assist her in getting into another vehicle, but were unable to do so.

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Scammers and overpriced.

Scammers and overpriced..looked at several cars and they all had issues..tried to sell me a car that the people haven’t totally traded in yet with dents..junk lot with junk cars..unprofessional people ..and not worth the time or money

Scammers and overpriced.

Scammers and overpriced..looked at several cars and they all had issues..tried to sell me a car that the people haven’t totally traded in yet with dents..junk lot with junk cars..unprofessional people ..and not worth the time or money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I inquired and was given all car info and it was

I inquired and was given all car info and it was available. Drove 100 miles round trip. I saw the car in parking lot took a short look and went inside. No one acknowledged me. I wait 10 minutes still no greeting. So I go back in my email reply I am here. A few minutes later I see a worker get in the car. I finally asked someone he looked me up and said okay. A few minutes later they tell me they sold it online to someone in Georgia. No apology and a half hearted not full attention attempt to Upsell me a 28000 BMW. Still no apology. So yes no way to do business.

I inquired and was given all car info and it was

I inquired and was given all car info and it was available. Drove 100 miles round trip. I saw the car in parking lot took a short look and went inside. No one acknowledged me. I wait 10 minutes still no greeting. So I go back in my email reply I am here. A few minutes later I see a worker get in the car. I finally asked someone he looked me up and said okay. A few minutes later they tell me they sold it online to someone in Georgia. No apology and a half hearted not full attention attempt to Upsell me a 28000 BMW. Still no apology. So yes no way to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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Waste of time

Absolutely the worst place ever! I drove an hour and half, after making an appointment, as well as texting the lady to confirm I was on my way, to be told when I got there someone walked on the lot and had interest in it and wouldn’t show me the car. I told him I had an appointment and had literally just texted someone, letting them know I was on the way and will see them soon, to be told I could view another car that was not in my price range or wait to see if the other people were going to buy it. I had brought all my documents and was prepared to purchase if I really liked it, which I had a feeling I would. Ashley, should do better at communicating for appointments, and Parker needs to be fired for being so unprofessional. I’ve never encountered something like this in my life! I don’t care how many cars they have, for people to be so unprofessional, I refuse to give them my money. Do better!!!!

Waste of time

Absolutely the worst place ever! I drove an hour and half, after making an appointment, as well as texting the lady to confirm I was on my way, to be told when I got there someone walked on the lot and had interest in it and wouldn’t show me the car. I told him I had an appointment and had literally just texted someone, letting them know I was on the way and will see them soon, to be told I could view another car that was not in my price range or wait to see if the other people were going to buy it. I had brought all my documents and was prepared to purchase if I really liked it, which I had a feeling I would. Ashley, should do better at communicating for appointments, and Parker needs to be fired for being so unprofessional. I’ve never encountered something like this in my life! I don’t care how many cars they have, for people to be so unprofessional, I refuse to give them my money. Do better!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Disrespects Women

I went with my husband to purchase a 2020 Mustang. When we entered the dealership, the salesman (Andrew) shook my husband’s hand but didn’t acknowledge me at all. In fact, he blew me off until I called him out on it. Obviously, Andrew doesn’t know that women make 60% of purchases and they are the final say in 89% of family purchases. I can’t believe women are still treated like this in 2023. If my husband didn’t love the car so much, we would have walked away immediately but rest assured, we will never buy from a male chauvinist again. DR. Miranda Williams

Disrespects Women

I went with my husband to purchase a 2020 Mustang. When we entered the dealership, the salesman (Andrew) shook my husband’s hand but didn’t acknowledge me at all. In fact, he blew me off until I called him out on it. Obviously, Andrew doesn’t know that women make 60% of purchases and they are the final say in 89% of family purchases. I can’t believe women are still treated like this in 2023. If my husband didn’t love the car so much, we would have walked away immediately but rest assured, we will never buy from a male chauvinist again. DR. Miranda Williams

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shout out to Jorge Jarquin.

Shout out to Jorge Jarquin. Excellent service! He offers bilingual services to the Hispanic community. Very helpful and professional!

Shout out to Jorge Jarquin.

Shout out to Jorge Jarquin. Excellent service! He offers bilingual services to the Hispanic community. Very helpful and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five stars and the recommendation of JJ! We are so glad he is part of our team at Everett Chevrolet!

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They sold me a car that had damage promised to fix it If

They sold me a car that had damage promised to fix it If I purchased the vehicle after I purchased the vehicle, I called to check on the status of the check and was informed by a manager that they would not be fixing the damage and never promised to fix it. This is a terrible dealership, and they will lie to you just to get the sale. I would avoid this place at all costs!

They sold me a car that had damage promised to fix it If

They sold me a car that had damage promised to fix it If I purchased the vehicle after I purchased the vehicle, I called to check on the status of the check and was informed by a manager that they would not be fixing the damage and never promised to fix it. This is a terrible dealership, and they will lie to you just to get the sale. I would avoid this place at all costs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, we take our reviews seriously and the Customer Service Manager, Lin, would love to hear from you. Due to no last name or any specific information in your post we are not sure how to contact you. Could you please reach out at 828-327-9171 and ask to speak to Lin. You can also email her at ltomasek@everettchevy.com. Thank you kindly.

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