Reviews
Ask for Andrew V!
Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me
Ask for Andrew V!
Ask for Andrew V!!!! Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everyone here was just great to work with, they answered
Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.
Everyone here was just great to work with, they answered
Everyone here was just great to work with, they answered all my questions and made the buying process smooth. I would definitely do business with them in the near future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kasey was great.
Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.
Kasey was great.
Kasey was great. Everyone was nice and easy to work with. Highly recommend dealing with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind remarks. We are so happy Kasey was able to help you!
Very dis respectful to women they think we don't know
Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire
Very dis respectful to women they think we don't know
Very dis respectful to women they think we don't know anything about car,so wrong I know more about cars then they do. I bought a used cars the drinks oil which they know about it drinking oil they told me to just keep putting oil in it sure ok I have 20.00 a day to spend on oil. They after I gave them a bad review they called me rereatly 6 time or more and told me if I take the bad review off that they would work with me, I miss 3 days if work they never made it right. I'm begging yall not to buy a car from this company all they do is lie lie lie and only care about the money nothing else. By the way thus car can catch on fire
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
On 05/09/24, Ms. Dimaggio purchased a 2017 Hyundai Santa Fe Sport 2.4L with 102047 miles from Hickory Used Car Superstore. The vehicle was marked “As Is-With No Warranty Whatsoever”; Dimaggio also signed a copy of the notice . The customer was also provided a copy of the Carfax for the vehicle. On 06/17/24 the customer advised she was having an issue with oil consumption. Unfortunately, as with any used vehicle, issues can arise at any time. We did reach out to the customer several times to speak with her to see if there was anything we could do to assist her but she either cursed and yelled at the salesman or sent the call directly to voicemail. We offered to try and assist her in getting into another vehicle, but were unable to do so.
Scammers and overpriced.
Scammers and overpriced..looked at several cars and they all had issues..tried to sell me a car that the people haven’t totally traded in yet with dents..junk lot with junk cars..unprofessional people ..and not worth the time or money
Scammers and overpriced.
Scammers and overpriced..looked at several cars and they all had issues..tried to sell me a car that the people haven’t totally traded in yet with dents..junk lot with junk cars..unprofessional people ..and not worth the time or money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I inquired and was given all car info and it was
I inquired and was given all car info and it was available. Drove 100 miles round trip. I saw the car in parking lot took a short look and went inside. No one acknowledged me. I wait 10 minutes still no greeting. So I go back in my email reply I am here. A few minutes later I see a worker get in the car. I finally asked someone he looked me up and said okay. A few minutes later they tell me they sold it online to someone in Georgia. No apology and a half hearted not full attention attempt to Upsell me a 28000 BMW. Still no apology. So yes no way to do business.
I inquired and was given all car info and it was
I inquired and was given all car info and it was available. Drove 100 miles round trip. I saw the car in parking lot took a short look and went inside. No one acknowledged me. I wait 10 minutes still no greeting. So I go back in my email reply I am here. A few minutes later I see a worker get in the car. I finally asked someone he looked me up and said okay. A few minutes later they tell me they sold it online to someone in Georgia. No apology and a half hearted not full attention attempt to Upsell me a 28000 BMW. Still no apology. So yes no way to do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Waste of time
Absolutely the worst place ever! I drove an hour and half, after making an appointment, as well as texting the lady to confirm I was on my way, to be told when I got there someone walked on the lot and had interest in it and wouldn’t show me the car. I told him I had an appointment and had literally just texted someone, letting them know I was on the way and will see them soon, to be told I could view another car that was not in my price range or wait to see if the other people were going to buy it. I had brought all my documents and was prepared to purchase if I really liked it, which I had a feeling I would. Ashley, should do better at communicating for appointments, and Parker needs to be fired for being so unprofessional. I’ve never encountered something like this in my life! I don’t care how many cars they have, for people to be so unprofessional, I refuse to give them my money. Do better!!!!
Waste of time
Absolutely the worst place ever! I drove an hour and half, after making an appointment, as well as texting the lady to confirm I was on my way, to be told when I got there someone walked on the lot and had interest in it and wouldn’t show me the car. I told him I had an appointment and had literally just texted someone, letting them know I was on the way and will see them soon, to be told I could view another car that was not in my price range or wait to see if the other people were going to buy it. I had brought all my documents and was prepared to purchase if I really liked it, which I had a feeling I would. Ashley, should do better at communicating for appointments, and Parker needs to be fired for being so unprofessional. I’ve never encountered something like this in my life! I don’t care how many cars they have, for people to be so unprofessional, I refuse to give them my money. Do better!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Disrespects Women
I went with my husband to purchase a 2020 Mustang. When we entered the dealership, the salesman (Andrew) shook my husband’s hand but didn’t acknowledge me at all. In fact, he blew me off until I called him out on it. Obviously, Andrew doesn’t know that women make 60% of purchases and they are the final say in 89% of family purchases. I can’t believe women are still treated like this in 2023. If my husband didn’t love the car so much, we would have walked away immediately but rest assured, we will never buy from a male chauvinist again. DR. Miranda Williams
Disrespects Women
I went with my husband to purchase a 2020 Mustang. When we entered the dealership, the salesman (Andrew) shook my husband’s hand but didn’t acknowledge me at all. In fact, he blew me off until I called him out on it. Obviously, Andrew doesn’t know that women make 60% of purchases and they are the final say in 89% of family purchases. I can’t believe women are still treated like this in 2023. If my husband didn’t love the car so much, we would have walked away immediately but rest assured, we will never buy from a male chauvinist again. DR. Miranda Williams
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shout out to Jorge Jarquin.
Shout out to Jorge Jarquin. Excellent service! He offers bilingual services to the Hispanic community. Very helpful and professional!
Shout out to Jorge Jarquin.
Shout out to Jorge Jarquin. Excellent service! He offers bilingual services to the Hispanic community. Very helpful and professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five stars and the recommendation of JJ! We are so glad he is part of our team at Everett Chevrolet!
They sold me a car that had damage promised to fix it If
They sold me a car that had damage promised to fix it If I purchased the vehicle after I purchased the vehicle, I called to check on the status of the check and was informed by a manager that they would not be fixing the damage and never promised to fix it. This is a terrible dealership, and they will lie to you just to get the sale. I would avoid this place at all costs!
They sold me a car that had damage promised to fix it If
They sold me a car that had damage promised to fix it If I purchased the vehicle after I purchased the vehicle, I called to check on the status of the check and was informed by a manager that they would not be fixing the damage and never promised to fix it. This is a terrible dealership, and they will lie to you just to get the sale. I would avoid this place at all costs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jim, we take our reviews seriously and the Customer Service Manager, Lin, would love to hear from you. Due to no last name or any specific information in your post we are not sure how to contact you. Could you please reach out at 828-327-9171 and ask to speak to Lin. You can also email her at ltomasek@everettchevy.com. Thank you kindly.