Not happy at all
I purchased my vehicle two months ago and I’ve been back 4 times waiting for them to fix something that should have been taken care of before out on the lot for sell they also lack customer service skills they don’t know how to even text or call back to your message or phone calls I will not be buying another car from hickory used car superstore
The best buying experience by far.
Jeremy, Dillon, and Bruce were very proficient and had great hospitality. I would recommend anyone to shop at this superstore. Thanks guys for your service!
Best Car Buying Experience Ever!!!
Great place to buy a pre owned car! Ask for Rich Witherspoon he was one of the best salesman we had ever worked with! Great job Rich and thank you Hickory Used Car Superstore!
Due to Covid, We are researching online first. The vehicle we were looking at had plenty on information to read and see. My husband mad an appointment ( he was late) They were great with him, not pushy and are continuing to look for what my husband want!
Completely clueless got passed around to 3 people and all the could say yeah I think it had these options. No knowledge about their inventory.
This place is why used car salesmen have a bad rep
Thought we had agreed to a deal. Talked to several salesmen and sales managers over the better part of a week. Wife and I drove over 100 miles to the dealership because we had agreed to a payment amount. When we were signing the papers the payment amount was exactly $100 more per month than what we had agreed to over the phone. STAY far away from these shady people! They think you don’t have better things to do with your time other than play salesmen games. Sales manager had better be glad he didn’t attempt to approach us while we were leaving. PLEASE contact me. You have my number
HIGH PRICES, HIGH DOC FEES..no deals..
I Went there to look at a used truck on their lot. salesman seemed to have other things on his mind.. 'are you interested in buying today? but unfortunately he seemed to disregard my questions about the vehicle, especially doc fee/other fees that the dealership charges that are not required by law..actually drove vehicle cause i liked it an hoped for a deal... to make a long story short an wasted time.. no deal, pretty much wanted what they wanted an including the high doc fee.. left lot and aint going back, even if their giving cars away..NOT a place to shop for USED..
Purchased Car Here, needed $600 work in a week
Went here and bought a car, I have now owned the car for about a week and 3 days. The car needs $600 worth of repairs. They offered to pay half of the repairs, I think I shouldn’t have to pay anything to have my car fixed because they shouldn’t sell a car with problems. I don’t recommend them to anyone, there nice guys but most car salesman are. Dodge this place, you won’t be sorry!!
Dear Mr. Beaver, We have made multiple attempts to resolve this situation. We understand your frustration and we are doing what we can to to help you. Please know that our customers are very important to us and that is why we are continuing to reach out to you. Thank you for your time!
A wasted trip
Gave an offer for a car. Tyler came back with what he could do but the price was just to get me out there, a 55 min ride one way then said couldn't do that price.
Bruce and his team done an excellent job with the sale and service of my car! Would highly recommend shopping with Hickory Used Car Superstore!