Reviews
Awesome service…even more awesome sales! Great team who worked with me to get an affordable deal on a certified Countryman with under 10k miles.
Awesome service…even more awesome sales! Great team who worked with me to get an affordable deal on a certified Countryman with under 10k miles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ernest did a great job very helpful. The whole team helped to guide me through the process and manage my trade in. Very good experience
Ernest did a great job very helpful. The whole team helped to guide me through the process and manage my trade in. Very good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jeffrey. It's great to hear the team made the process smooth from start to finish.
Global Imports is a wonderful dealership. The car order and purchase was seamless. Every employee we encountered was genuinely courteous and helpful.
Global Imports is a wonderful dealership. The car order and purchase was seamless. Every employee we encountered was genuinely courteous and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this, it's great to hear the process felt seamless from start to finish. We'll be sure to pass along your kind words to the team.
He went overboard to please. He had vast knowledge of my mini. He worked with me every step of the way.
He went overboard to please. He had vast knowledge of my mini. He worked with me every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear the team took such good care of you. We appreciate you choosing Global Imports MINI.
Always great to deal with Global Imports Mini. Jaylen Moreno was exceptionally helpful with the purchase of my car.
Always great to deal with Global Imports Mini. Jaylen Moreno was exceptionally helpful with the purchase of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback about your purchase experience. We're glad Jaylen was able to provide you with exceptional service.
Hello, the salesman was very friendly and not pushy. Let me and family test drive multiple cars. When we were looking for certain features he found that vehicle instead of pushing more expensive model.
Hello, the salesman was very friendly and not pushy. Let me and family test drive multiple cars. When we were looking for certain features he found that vehicle instead of pushing more expensive model.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad our team helped you find the right MINI with the features you were looking for.
I just purchased #7 from Global Imports MINI. I feel like a family member. Great service from purchase to service and back again.
I just purchased #7 from Global Imports MINI. I feel like a family member. Great service from purchase to service and back again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us for your purchase and ongoing service needs. We're glad you feel like part of the family here at Global Imports MINI.
Great job by Ernest and the entire sales team. The purchase process was smooth, professional, and efficient. Happy with the Mini Cooper S, and pleased to drive home a new one!
Great job by Ernest and the entire sales team. The purchase process was smooth, professional, and efficient. Happy with the Mini Cooper S, and pleased to drive home a new one!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy Dowd, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI!
If I could give zero stars I would! Dealer backed out of agreed upon deal and wasted mine and my wife's (and infant son) time by not telling us about an apparent deposit already in place on vehicle wed been discussing for two days. Negotiated in good faith and worked out deal with salesman and sales manager, and arranged time to come wrap up deal this afternoon, twenty minutes later they said a deposit had been made the day prior. No one mentioned to me the need for a deposit, or I would have made one (though I guess it was already too late). That's some xx! I work in sales and if I did that, I'd be banned from all the groups I sell in and completely lose the trust of my network. Now reading other reviews about unprofessionalism at the dealership and after this interaction, I'd steer clear of Global Mini. Unless they have your money in hand, they'll sell the car you want out from underneath you! Their word is worth nothing.
If I could give zero stars I would! Dealer backed out of agreed upon deal and wasted mine and my wife's (and infant son) time by not telling us about an apparent deposit already in place on vehicle wed been discussing for two days. Negotiated in good faith and worked out deal with salesman and sales manager, and arranged time to come wrap up deal this afternoon, twenty minutes later they said a deposit had been made the day prior. No one mentioned to me the need for a deposit, or I would have made one (though I guess it was already too late). That's some xx! I work in sales and if I did that, I'd be banned from all the groups I sell in and completely lose the trust of my network. Now reading other reviews about unprofessionalism at the dealership and after this interaction, I'd steer clear of Global Mini. Unless they have your money in hand, they'll sell the car you want out from underneath you! Their word is worth nothing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Adam, I appreciate you taking my call and again want to sincerely apologize for your experience. I completely understand your frustration—especially after investing time working out a deal, only to have things fall apart due to internal miscommunication on our end. We made a mistake by not properly coordinating while your original sales advisor was off, and that’s on us. That’s not the level of experience we aim to provide, and I’m sorry for the inconvenience it caused you and your wife. I’d still welcome the opportunity to make this right if you’re open to it. Please don’t hesitate to reach out to me directly. Peter Bearsch Global Imports BMW [email protected]
Great facility, staff and overall fantastic experience. Test drove multiple models, found the one I was most comfortable with and drove away with a new vehicle. No drama, no excessive pressure or sales tactics.
Great facility, staff and overall fantastic experience. Test drove multiple models, found the one I was most comfortable with and drove away with a new vehicle. No drama, no excessive pressure or sales tactics.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We are so glad you had a fantastic experience with us. Our team aims to provide a stress-free and enjoyable car buying experience. Enjoy your new vehicle!