Global Imports MINI

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
344 lifetime reviews.

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  • 5.0 out of 5
    March 10, 2021

    I went in for my last free service and everything went well.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi David E Adams, we are very happy to have provided you with such a positive experience! We hope to see you soon!

  • 5.0 out of 5
    February 26, 2021

    Global Imports Mini has ALWAYS provided me with prompt and professional service. I took my MINI Countryman for some maintenance work as well as to check... on an issue that I was having with the engine. David helped me as soon as I walked in, listen to my explanation of the issue, provided me with the diagnosis almost after I got there and presented me with the options of service available to me. My car was ready at a reasonable amount of time!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Jose Aponte, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help...!

  • December 13, 2018

    I love y MINI; WHY????????? I LOVE MY MY DEALER'S SERVICE!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kim L Martens, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

  • 1.0 out of 5
    February 16, 2021

    They lied to GEICO about fixing the space between finder and the hood and that they checked out the headlights They had my car for two weeks or longer... and no repairs were done. I am so disappointed

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Please reach out to us at (888) 339-1319 when you can so we can address this situation directly. Thank you and have a great day.

  • 5.0 out of 5
    February 9, 2021

    Eric was great! Got my car serviced quickly and to my complete satisfaction.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Keith Fisher, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 3.0 out of 5
    February 3, 2021

    Great difficulty getting an appointment. Receptionist hung up on me after no one in the service department would answer any of my many calls through the... morning hours and I requested that she make an appointment for me (As I have had to do in the past). Eric Davis did a good job in the advisory role.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

  • 5.0 out of 5
    January 30, 2021

    great job as usual worth the drive and ATL traffic

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Michael Burton Dillon, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

  • 5.0 out of 5
    January 26, 2021

    Eric was extremely helpful to me in making sure that I'd be safe on the road. He went through and made sure that I had the anything that needed to be checked... done and checked on me while I waited. I always have an amazing experience at this place on both the sales and service side. 10 out of 10 every single time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Danielle Miles, thank you so much for your positive comments about Global Imports MINI! We are happy to pass along your comments to the team here a...t Global Imports MINI! We look forward to your next visit! Take care!

  • 5.0 out of 5
    January 21, 2021

    David Roman gave me excellent customer service - the best I have had at Global Mini in a long time, and since this is the second Mini I have bought from... them I have used them many times. For the past couple of years since Lon Miller left I felt the customer service has slipped, and I considered changing dealers, but with David Roman assisting me yesterday I will stay with Global Mini. I hope I can always count on him assisting me. .

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    Came in for service or repair
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    Dealer Response

    Hi Susan Lehr, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    January 4, 2021

    The process and customer service was excellent in my buying experience. Salesperson was very knowledgeable, and understood our specific needs and wants... in the buying process. He also worked with us toward our buying price target. This is the best MINI dealer on this side of the country. It has wonderful new inventory and can pull in inventory from all over the East Coast. Highly highly recommended car buying experience.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Grace, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed yo...ur experience here at Global Imports MINI!

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