BIG Chrysler Dodge Jeep Ram

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
928 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 12, 2019

    Matt did an awesome job finding us a used vehicle We will be back thank you for the great customer service and our new used vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 24, 2019

    Had transmission repairs done and so far, problem hasn't recurred. If the problem occurs, I will return to the dealer for further service. I am satisfied... with the service dept.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • July 11, 2014

    This was by far the best experience at buying a new vehicle I have ever had. After getting the run around (price changed) from my local dealer I started... checking on the web for dealers in northern Indiana. That is how I found CARS.COM I was contacted by several dealers so I started checking inventory. I want everyone to know that all the dealers I had contact with through CARS.COM were great. They answered any questions I had and were very quick with their response. The one that stood out was Michigan City Chrysler-Jeep-Dodge. Internet sales manager John Lipe replied to my email at 700am one morning and was still there at 800pm to meet with me. The price was right, The entire staff was great, We made the deal. To anyone looking to buy a new vehicle, make the drive, it's worth it. And thank you to CARS.COM for the great price on my new jeep and more important, for putting me in touch with some great people at Michigan City Chrysler-Jeep-Dodge

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2019

    Matt our salesman was very professional and helpful! Everyone was helping out so what a great team! Loved my experience and very much love my Jeep❤️

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 21, 2019

    Great Service and Dedicated to their customers. That is what has kept me coming back year after year. Make Michigan Big Chrysler Dodge Jeep your first... pick for buying a vehicle. You wont be disappointed

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 13, 2019

    Was only going to “look”, but Danielle, the manager and finance guy made the entire process easy! Thank you for my new Jeep Grand Cherokee. This was our... second purchase from them!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 6, 2019

    Dealing with Matt and Danny was a pleasure. Wasn't committed to buying that day but the staff made it so easy, I couldn't walk away without a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 31, 2019

    Mike did my oil change and a few weeks earlier he diagnosed a problem that was a coil pack! The new service manager I believe Jermaine was excellent also,not... to say the man he replaced wasnt. I'm always pleased with the staff in the service department. Hope that you can retain the staff that you presently have as like always say....you can go anywhere for service, it's the treatment from the staff/personnel that brings one back!!! GOOD JOB!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 1, 2019

    I enjoy the new car. The dealership was very helpful when deciding which car I should purchase.The overall experience was great and with no complaints... whats so ever .

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 22, 2019

    Jordon Met me in the lot and introduced herself and got my name and then she followed up with me to answer questions and help us with our selection, Very... polite, friendly and professional, when she didn't know an answer. she said I don't know and went and got the answer, never tried to buffalo us, It was a very pleasant experience for everyone we dealt with

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    Shopped for a new car
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    Dealer Response

    Rob and Deb, thank you for the five-star review! We are so glad to hear you had a great experience with Jordan, and we invite you back any time!

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