BIG Chrysler Dodge Jeep Ram

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
931 lifetime reviews. Includes reviews from DealerRater.com

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  • 5.0 out of 5
    July 7, 2020

    Cole Seibt was a great salesman. Josh gave us a great deal on our 2019 Pacifica and Danny got us a great interest rate. The whole sales process was... AWESOME!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 30, 2020

    Id give negative stars if i could on the service department cant personally comment on sales. I had my car towed in because i was told it would be looked... at that day for sure. After TWO WEEKS of countless calls and getting the run around from at least a half of a dozen people it finally got looked at and they ruled it a starter and quoted me a ridiculous $900 for an $80 part and a 30 minute job so i told them to just roll it back out and i would be there the next day to pick it up. So that night it thunderstormed and "rolled it out" is exactly what they did. Into the middle of nowhere KEY IN THE ON POSITION WITH THE WINDOWS DOWN. So as you could imagine car got rained in battery was dead ect. Service was already gone but there was a salesman there that i notified of this and let him know i wasnt taking my car with a dead battery as i did not bring it in with a dead battery. Well..... 2 weeks go by and i leave the car there just to see if they are ever gonna charge it. (They never did picked car up dead battery) paid a shop $120 and picked up a starter for $83. $203vs$900.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • July 11, 2014

    This was by far the best experience at buying a new vehicle I have ever had. After getting the run around (price changed) from my local dealer I started... checking on the web for dealers in northern Indiana. That is how I found CARS.COM I was contacted by several dealers so I started checking inventory. I want everyone to know that all the dealers I had contact with through CARS.COM were great. They answered any questions I had and were very quick with their response. The one that stood out was Michigan City Chrysler-Jeep-Dodge. Internet sales manager John Lipe replied to my email at 700am one morning and was still there at 800pm to meet with me. The price was right, The entire staff was great, We made the deal. To anyone looking to buy a new vehicle, make the drive, it's worth it. And thank you to CARS.COM for the great price on my new jeep and more important, for putting me in touch with some great people at Michigan City Chrysler-Jeep-Dodge

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    April 24, 2020

    Been a customer here for years, several vehicles purchased and serviced until owners changed, people I trusted left and service became inept. After several... serious screwups (one left me driving an unsafe vehicle) and then trying to get me to agree to a nonexistent repair problem I had to change over to Laporte dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we would love to hear from you personally! Inept/unethical is something that we have never been called before so we are interested in knowing w...hat happened so we can fix it. We have almost 1,000 reviews and our score is 4.9 out of 5. We strive hard to make every experience a 5 so help us do that. Please call Scott Clausing at 219-872-8600.

  • 5.0 out of 5
    October 12, 2019

    Matt did an awesome job finding us a used vehicle We will be back thank you for the great customer service and our new used vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 24, 2019

    Had transmission repairs done and so far, problem hasn't recurred. If the problem occurs, I will return to the dealer for further service. I am satisfied... with the service dept.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 12, 2019

    Matt our salesman was very professional and helpful! Everyone was helping out so what a great team! Loved my experience and very much love my Jeep❤️

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 21, 2019

    Great Service and Dedicated to their customers. That is what has kept me coming back year after year. Make Michigan Big Chrysler Dodge Jeep your first... pick for buying a vehicle. You wont be disappointed

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 13, 2019

    Was only going to “look”, but Danielle, the manager and finance guy made the entire process easy! Thank you for my new Jeep Grand Cherokee. This was our... second purchase from them!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2019

    Dealing with Matt and Danny was a pleasure. Wasn't committed to buying that day but the staff made it so easy, I couldn't walk away without a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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