BIG Chrysler Dodge Jeep Ram

4.9
(1,272 reviews)

Reviews

4.9
(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

Tim did a great job working with me getting into a

Tim did a great job working with me getting into a wrangler. I did not know exactly what I wanted, but with listening and giving advice, We got it done.

Dealer response

Congratulations on your new Jeep Wrangler! We are thrilled to see that our Sales Team was informative and attentive and could help you narrow down your choices to find a great new vehicle. If you ever need help with your Wrangler in the future, please let us know at Michigan City Chrysler Dodge Jeep RAM we are always happy to help.

4.0

I had a good experience for the most part.

I had a good experience for the most part. The time I was quoted to be done was missed by 1/2 hour

Dealer response

Thank you for taking the time to write this positive review, Tim. We sincerely appreciate your feedback and are glad to know you enjoyed your experience here at Michigan City Chrysler Dodge Jeep RAM. If you require any further auto-related assistance, please feel free to reach out to us. We would love the opportunity to earn your fifth star.

5.0

Friendly, knowledgeable, attentive , helpful.

Friendly, knowledgeable, attentive , helpful. Would buy from this dealership again. Excellent salesperson! Very satisfied with purchasing process.

Dealer response

Thanks for choosing Michigan City Chrysler Dodge Jeep RAM for your purchasing needs and for taking the time to leave this 5-star review, Connye. It is always a pleasure to know that our Sales Team is providing helpful care, knowledgeable interactions, and excellent experiences. Congratulations on your new vehicle. Come back and visit us again anytime.

5.0

Always great service and great people.

Always great service and great people. Thanks for taking such great care of us. Super clean too!!

Dealer response

Thank you for the wonderful review and kind words. We are happy to see you had a great visit with our Service Team and they could meet all your expectations. It is also nice to see you appreciate our clean facilities. If you need any further assistance, our team at Michigan City Chrysler Dodge Jeep RAM is ready to help.

5.0

My hubby & I bought our dream Jeep Wrangler yesterday, &

My hubby & I bought our dream Jeep Wrangler yesterday, & we absolutely loved the experience! Matt Ballman was our Sales Specialist, and with only 3 weeks in he made us feel so comfortable. He, too, is a fellow Veteran so he & my hubby had a connection. We all laughed as we were kind of learning about the Wrangler together; it was an amazing experience. We moved here 5 years ago & took our 2015 Jeep Cherokee in for routine oil change & tire rotation & have been coming back ever since; the Service Department is what got is here, & now the Sales Department will keep us coming back! ❤️💛

Dealer response

Congratulations on the new Jeep Wrangler! It is wonderful to know that even our new Sales Staff are providing amazing experiences and comforting care. Thanks for being a valued customer here at Michigan City Chrysler Dodge Jeep RAM, and for taking the time to share this excellent feedback. We look forward to assisting you for many years to come.

5.0

I love how attentive they are to my needs about my

I love how attentive they are to my needs about my vehicle and other issues

Dealer response

We are glad to learn that you are consistently impressed with our Service Department. Thank you so much for being a valued customer of Michigan City Chrysler Dodge Jeep RAM.

5.0

Danielle was very informative and helpful!

Danielle was very informative and helpful!!! Definitely recommend her and the whole dealership!! Thanks again for the great service!!!

Dealer response

We are thrilled to hear that you had such a positive experience with us at Michigan City Chrysler Dodge Jeep RAM. Your 5-star review is a testament to our team's commitment to providing exceptional customer service. Thank you for your support.

5.0

This dealership was clean and easy to navigate inside and

This dealership was clean and easy to navigate inside and out, would recommend to anyone looking to buy a new or used vehicle.

Dealer response

Hi. thank you for taking the time to leave a positive review for us at Michigan City Chrysler Dodge Jeep RAM. We're happy our Sales Team could meet your expectations and provide an efficient and smooth experience. Thank you for the recommendation. Take care!

5.0

Marla helped me find my perfect truck Awesome experience

Marla helped me find my perfect truck Awesome experience with her. Would highly recommend her

Dealer response

Hi Rick, we are thrilled to learn our Sales Team helped you find your perfect truck at Michigan City Chrysler Dodge Jeep RAM. We congratulate you on your purchase and thank you for your review. If you need anything else, we are here to assist you.

5.0

Did a great job working with me.

Did a great job working with me. Understood all my needs. I will see Tim again.

Dealer response

Thank you for this 5-star review and rating. We are pleased to learn that our Sales Team at Michigan City Chrysler Dodge Jeep RAM offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

See all 1,272 reviews