Reviews
Write a reviewI went to 4m autoplex 2 years ago to find a used vehicle
I went to 4m autoplex 2 years ago to find a used vehicle my first ever vehicle purchase. To my dismay the first time I wasn't able to make a deal with them due to financial constraints/credit on my end. Terry Carter was kind enough to explain the reasons why and why I couldn't get one. Thank you sir. The second time I went to them that me and my fiance tried to make out a deal and it didn't work out however 5 minutes after walking out the door before making it to the car, They told me they just had a new used vehicle roll in and they could see what they can do with me. They were a great help and got me financed through someone else other than themselves. In my opinion this is bending over backwards to help their customers. And I got my first car!!! Imagine getting your first car? It's been 3 months now and I'm not disappointed. I like the carefree Platinum package they gave me even though it's going to cost me more in the long run I would rather have coverage for something that breaks down within 2 years than not. I needed a vehicle for work and they provided that. Truly honest. Up front. Yes there are fees to elaborate taxes titles and an optional service coverage agreement if something breaks like powertrain etc. but where are there not fees when you go buy a car?? 😂 They even filled the car to full with gas with no extra charge. Although it's my first car buying experience I am rest assured that the car that I got 3 months later is still acting like I just drove it off a lot. Thank you to Terry Carter and associates at 4MAutoPlex. When I'm done paying for this car I will definitely be back for a trade in. Oh also my credit score jumped because I've actually made payments on time, Terry Carter made it very clear: make sure that the car is paid for in a timely fashion that's all that could be asked. As far as the car goes I know it's a used car from 2016... It's not the fastest but it still gets up and goes. And I'm not worried because if something breaks down on the powertrain it's covered under warranty with a deductible at least I'm not paying full price for repairs because I have an affordable deductible and a warranty! Lol. Who doesn't want that yes you're going to have to pay for repairs but I would rather pay $125 then $6,000 to replace the suspension. I will definitely be back after this car is ready to be retired. Thank you 4M autoplex you have just secured a customer for life. For those wanting to know what car I got: 2016 Dodge Journey.
I went to 4m autoplex 2 years ago to find a used vehicle
I went to 4m autoplex 2 years ago to find a used vehicle my first ever vehicle purchase. To my dismay the first time I wasn't able to make a deal with them due to financial constraints/credit on my end. Terry Carter was kind enough to explain the reasons why and why I couldn't get one. Thank you sir. The second time I went to them that me and my fiance tried to make out a deal and it didn't work out however 5 minutes after walking out the door before making it to the car, They told me they just had a new used vehicle roll in and they could see what they can do with me. They were a great help and got me financed through someone else other than themselves. In my opinion this is bending over backwards to help their customers. And I got my first car!!! Imagine getting your first car? It's been 3 months now and I'm not disappointed. I like the carefree Platinum package they gave me even though it's going to cost me more in the long run I would rather have coverage for something that breaks down within 2 years than not. I needed a vehicle for work and they provided that. Truly honest. Up front. Yes there are fees to elaborate taxes titles and an optional service coverage agreement if something breaks like powertrain etc. but where are there not fees when you go buy a car?? 😂 They even filled the car to full with gas with no extra charge. Although it's my first car buying experience I am rest assured that the car that I got 3 months later is still acting like I just drove it off a lot. Thank you to Terry Carter and associates at 4MAutoPlex. When I'm done paying for this car I will definitely be back for a trade in. Oh also my credit score jumped because I've actually made payments on time, Terry Carter made it very clear: make sure that the car is paid for in a timely fashion that's all that could be asked. As far as the car goes I know it's a used car from 2016... It's not the fastest but it still gets up and goes. And I'm not worried because if something breaks down on the powertrain it's covered under warranty with a deductible at least I'm not paying full price for repairs because I have an affordable deductible and a warranty! Lol. Who doesn't want that yes you're going to have to pay for repairs but I would rather pay $125 then $6,000 to replace the suspension. I will definitely be back after this car is ready to be retired. Thank you 4M autoplex you have just secured a customer for life. For those wanting to know what car I got: 2016 Dodge Journey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Does NOT even deserve ONE STAR!
Does NOT even deserve ONE STAR!!! Terrible place to do business with and will absolutely sell a person a vehicle that is NOT Mechanically Sound. I would not recommend this business to anyone!
Does NOT even deserve ONE STAR!
Does NOT even deserve ONE STAR!!! Terrible place to do business with and will absolutely sell a person a vehicle that is NOT Mechanically Sound. I would not recommend this business to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a wonderful experience with Carter this week he
I had a wonderful experience with Carter this week he made the experience a pleasure
I had a wonderful experience with Carter this week he
I had a wonderful experience with Carter this week he made the experience a pleasure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They talk a like of cow pooh then turn there backs on you
They talk a like of cow pooh then turn there backs on you ...I wouldn't waste time or effort on even dealing or trying to deal with people that can't tell the truth ...GREAT PLACE TO STAY AWAY FROM
They talk a like of cow pooh then turn there backs on you
They talk a like of cow pooh then turn there backs on you ...I wouldn't waste time or effort on even dealing or trying to deal with people that can't tell the truth ...GREAT PLACE TO STAY AWAY FROM
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They never even took the time to reply to my email.
They never even took the time to reply to my email. I will not likely buy a vehicle from this dealer since they didn't even try.
They never even took the time to reply to my email.
They never even took the time to reply to my email. I will not likely buy a vehicle from this dealer since they didn't even try.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
4M Autoplex is top-notch!
David at 4M Autoplex made buying my new to me truck an easy, painless process. I’ve never had a better experience at a dealership. Will definitely come back when it’s time.
4M Autoplex is top-notch!
David at 4M Autoplex made buying my new to me truck an easy, painless process. I’ve never had a better experience at a dealership. Will definitely come back when it’s time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Give the full cost of buying the vehicle
Was told a vehicle would cost a certain amount after verifying the amount over the period of 2 days a certified check was drawn and a 4 hour drive was made. On arrival was made aware of tax title license was another 3 grand. Poor communication by the people working there. Was told I was buying an individuals vehicle for the amount agreed on no other cost. A long drive back to Austin no purchase made next time when asked the total cost get it right
Give the full cost of buying the vehicle
Was told a vehicle would cost a certain amount after verifying the amount over the period of 2 days a certified check was drawn and a 4 hour drive was made. On arrival was made aware of tax title license was another 3 grand. Poor communication by the people working there. Was told I was buying an individuals vehicle for the amount agreed on no other cost. A long drive back to Austin no purchase made next time when asked the total cost get it right
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Quick and easy
We needed a more reliable car for our teenage daughter. Working with Kyle at 4M was a great experience. He understood what we were looking for and what we needed. The whole process was quick and easy. The guys at 4M are great.
Quick and easy
We needed a more reliable car for our teenage daughter. Working with Kyle at 4M was a great experience. He understood what we were looking for and what we needed. The whole process was quick and easy. The guys at 4M are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality vehicles and easy to work with
I feel like the vehicle I purchased was of great quality and I like the extended warranty they offered. They offered a no pressure sales environment.
Quality vehicles and easy to work with
I feel like the vehicle I purchased was of great quality and I like the extended warranty they offered. They offered a no pressure sales environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Kyle helped me out and got me the truck and paperwork done quick. Great guys at 4m and would recommend to anyone. Service was outstanding!
Great
Kyle helped me out and got me the truck and paperwork done quick. Great guys at 4m and would recommend to anyone. Service was outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
